The hotel is beautiful and the staff were mostly lovely. The pool is good (remember to ask reception for a swim cap if you don't have one). There is a decent gym (although no floor space, mats or swiss balls). The food was very good - mainly local dishes and there was a good selection of local wines. The bar keep was brilliant. And bonus - the WiFi worked well.

The hotel guide is very limited - nothing about the restaurant and the need to book each night (which we were unable to do as we were at a competition and had no idea when we would be finishing). It is only open from 7.30 pm until 10.00, if you are going to be any later than 9.00 make sure you have a reservation. The English was limited and unfortunately our daughter, who has a little Italian was ill (nothing to do with the venue) and communication was not easy.

There was a lovely family feel at dinner with music, etc. The staff were friendly and provided good service. The shuttle to the lift was handy. The food was great.

The “wellness” component of the hotel was disappointing, especially after leaving a similar type of hotel in Austria which really felt like a wellness hotel.

Very clean and relaxing. Lovely spa. Close to restaurants and shops

Bit far to walk to slopes but courtesy mini bus always there to drop off and collect from slopes

A very comfortable hotel, large and well appointed. The staff were excellent and the evening meals were superb and good value for money.

The only, very minor, criticism is that there was not a coffee machine or kettle in the room. Many other hotels seem to have these now and it is a feature that we appreciate.

Great breakfast, lovely pool and spa facilities, rooms clean ands modern. Lovely bathrooms.

hotel room was very warm with no air con. Presumably this is because it is mostly aimed at the winter season and very well insulated. Staff were friendly enough although the vibe was quite formal.

Friendly Staff, clean Hotel with good breakfast. With big underground garage and a bike storage room.

No air conditioning in the room. it was very hard to get some fresh air in the room as the windows couldnt be opened fully and as there was no air condition. We manged with the help of the hotel staf toipen the windows fully but only after 2 nights. A bit small room with a limited storage in the closets.

nice large rooms, super clean. good fast wifi. nice pool and tennis court to play and relax, just 5 min walk from center which for me was better then the center as i could just easily park the car there

The breakfast room staff could have been abit friendlier.. but lets just stop there. this is the reason i gave it a 9 instead of a 10.

The staff is absolutely outstandingly kind, from reception to bar to restaurant!

Nothing, of course Bormio is a bit pricey, especially in winter but always good value

Great sports & spa facilities, nice lawn, friendly helpful staff, great bar area, lovely mountain views

Excellent breakfast but food options for other meals a bit restrictive with only fixed price menus available.

Extremely friendly and helpful staff, aways go out of the way to help, central to Bormio, good facilities for bike, electric charging for car, garage for the car, swim pool, splendid grounds, nice balcony, enjoyed the food.

Nothing to dislike. Everything was good