* Flexibility of Hotel Staff was 100% Fantastic. Flight to Italy was delayed. (Almost missed Runway Take Off Spot). Delayed leaving Airport. (Car Hire). Arrived at Hotel One and a Half Hour late at 01.15 AM. From 23.30 Hotel rang my phone and agreed to wait for my arrival. - Wonderfully kind of Hotel to do this, and much appreciated. Note - Closing time at Hotel was 23.30. - Thank you Hotel Firenze! * Room was spotlessly clean, with a fantastic (Panoramic) Lake View and Balcony. * Delicious Breakfast with Panoramic View of Lake. * English, French, German, and Arabic spoken by Hotel Staff. * Very kind and helpful people, throughout Hotel and its immediate surroundings. * Clean Swimming Pool and Lake to swim in. Great Holiday. Thanks again Hotel Firenze. Kind regards and best wishes from Shaun and Andrea. Greater Manchester, England, UK 🇬🇧.

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Room was clean and comfortable. Location is good to explore more towns as there is access to the boat service 5-10 min walking and a bus stop right next to the hotel (in case you're not with a car). View was really nice :)

No fridge in the room, with such high temperatures it would be nice to have a place to cool down the water bottle. The air conditioning only working in the evening/night, when room is obviously most hot during the day 😅 The breakfast was okay but not too diverse. Could have more fresh fruits, local cheese, cold drinks etc.

Excellent quality breakfast, very good location, very nice facilities of the hotel (terrace, swimming pool, bar), extremely friendly and welcoming staff, modern and well equipped bathroom, confortable room.

I would suggest to the hotel managment to remove german language from the menu and other places where it is used (for example mini garbage cans on the table in the morning are in german) and to greet customers in italian. It’s a hotel in the heart of Italy after all and using german so intensively spoiles the italian atmosphere.

The hotel was very lovely and cosy. The bed was very comfortable, The view from the terrace is wonderful. The scenery is wonderful, everyone was friendly, and the food also exceeded our expectations. The rooms are really clean and well maintained and we really liked it.

Staff were very friendly and kind Location was beautiful Breakfast was great Close to bus stop The view was incredible

No fridge or any complimentary essentials in room No kettle and cups in bedroom It would be nice to consider putting a small hotel fridge, kettle and cups for tea, there wasn’t any water in the room. However I had a nice view and my stay was good. Thank you for your services

Prime location, perfect view of Lake Garda . Exceptionally friendly staff . Lovely breakfast . Will definitely visit again soon.

The rooms lack a full length mirror .

The location and view you have is another dimensions and amazing! Nice swimming pool and good food.

It was not well isolates and noisy in the morning.

Really nice personal, the rooms were clean and comfortable. And the breakfast was good.

beautiful location right on the water, private parking and friendly staff

location is fine and overall a good experience.

we are a family of 2 adults and 2 small kids, we were given 2 separate rooms so each parent had to sleep with a kid. the garden is too small for a kid to play.