There was a good machine in reception with cold drinks at very reasonable prices which were very welcome as we arrived tired, hot and dehydrated from the plane. The room was comfortable and we felt really safe overnight, as just at the end of the corridor there was easy access to a modern fire escape down the outside of the building. In the morning when opening the grille on the patio windows we discovered we had a balcony with a great view - one way to some typical Italian flats and the other to Vesuvius which was amazing (see photos). We didn't even expect a balcony, and it was a great photo-opportunity! The breakfast had an excellent variety of cold food like pastries, cereal, yoghurt etc. and a good choice of hot drinks. It was a huge table of stuff to choose from - actually the best breakfast we had on our whole holiday although this was only a one-night stop due to arriving late at the airport. The girl serving at breakfast was very pleasant and helpful with directions for our onward journey.

The staff on the desk when we arrived didn't seem to speak any English (or understand our Italian, which wasn't surprising!) They weren't unpleasant, just seemed very reserved, not as welcoming as you might expect staff to be on a hotel reception desk. The bathroom and shower didn't look that inviting, but we were only there for one night so it didn't matter too much. We couldn't get the air-con to work at all so we had to open the window for air.

Hotel and room is clean and well maintained. Air-condition, air circulation was perfect.

Reception Staffs were unprofessional and rude, even for basic queries. It's not really a Breakfast as mentioned, it's simply a croissant and coffee. Hotel is not suitable for public transport users.

Friendly supportive staff Clean facilities

Unfortunately because of Taxi rules (Caserio out side taxi area) even though beside airport cost of Taxi from airport 35 euros

Breakfast was good. The young receptionist at the desk was the best, in the aspect of meeting our needs and expectations. My wife and I are very thankful for her professionalism and good spirit in helping customers.

WIFI connectivity.

Everything was fine there.

Casoria is another town, belongs not to Napoli, however not far away from the city. We had to use the bus 182 to Piazza Dante (metro station), it took about 50 minutes.

All services mentioned in description were provided in high level. Kind and welcoming people. I appreciate spent time in this place and absolutely will recommend the stay for my friends.

0 dislikes

Friendly staff, close proximity to the airport, they arranged for a driver.

Smell of cigarette smoke in the lobby.

When I travel alone I always book the most affordable hotel and always rate it 10th as I don't need too much. I'm doing it this time also, but guys, no soap in the room during the pandemic? Seriously? 😧😧😧

Friendly staff. Very helpful. Everything you need in room. Great breakfast. Held luggage for me.

Nothing

Lovely breakfast, great variety! Staff were very friendly and spoke good English.