Stunning property in the midst of vineyards and orchards. The staff especially in the main restaurant, the french sommelier (Lucy) and the pool area were outstanding. The check in check out people were good too but could be a bit friendlier. We spent just 1 night on the way from Florence to Bellagio and wish we would have stayed longer. We were in the base room which waslovely but windows are small so there isn't a "view". Decor was beautoful and clean but if you're staying for more than a night then get a higher room category. Its just a stunning place with excellent service. Go ahead and book!

Nothing.

I don’t really have the words to describe how beautiful this Estate is, it is simply stunning. I visited the hotel early May so it was a bit quiet but i didn’t mind, love the fact that we were upgraded from the Fontanelle Hotel to their Clubhouse. Spa facilities were lovely, lovely views and very clean. Staff were also wonderful and very helpful, nothing was too much for them (very accommodating).

That I didn’t stay longer!

location is amazing, very good set up and staff is super staff if nice and helpful

a little bit too « perfect ». some will understand.

We loved everything about our stay! The hotel and grounds are one of the most breathtaking and beautiful places I have ever been. It was like being in a fairytale and it exceeded all of my expectations in every way. The room was beautiful and large and we even had a balcony. The staff were exceptional in every way. It was 5 STARS at every moment of our stay. They truly catered to our every need and the restaurants were amazing and 5 stars. The pool, bar, grounds, every aspect was 5 stars!

nothing!

- view is perfect - architecture is very beautiful - food in the restaurants was good - unexpected car wash during stay - super friendly staff everywhere in the hotel, at the pool bar, in the restaurants...

- beds are a little bit too small for tall people - room service costs extra per delivery on top of the normal prices which discourages you from ordering there - too few sockets in the room

1. The overall architecture and design of exteriors and interiors including amazing gardens all around the place, 2. location and layout of the facility - it had many places where you could hide away from others, relax on lounge chairs and enjoy the amazing country views to the country, walk through their gardens or sip a drink near the nice pool all in very carefully designed and maintained environment, breakfast/dining terrace with amazing views to the country 3. nice, very friendly but yet super professional and helpful staff, 4. spotless clean, 5. authenticity and their story (about founder of the hotel), 6. services offered on spot and their range (room service, pool, spa, bike rental, pool and lounge bar, picnic basket, wine tour up to more exclusive services like country tour with driver etc)

Literally nothing! There was not a single thing which would bother us.

The hotel is stunning, truly feels like you’re in a fairy tale. Every single staff member is nice and is genuinely happy you are there and want you to have a great stay. The restaurants are to die for the views everything about this hotel is perfect. Would not change a single thing.

The hotel was amazing! We would like to come back and stay more days. Very friendly staff, food was so tasty. The view is unforgettable.

The location and views are stunning

Can’t name a thing… if you’re after an authentic Tuscan countryside retreat, away from the hustle of a large town; this is perfect!

The view was wonderful, rooms super clean and the terrace of our suite just spectacular. We traveled with our 2 Cane Corso dogs, and the staff was super friendly, a big thanks for that.

The walk between the suits and main facilities a bit long, yet good for getting some exercise. Also, the price and the way the food was prepared was not aligned. I am not taking about the quality of the product, yet the hotel charge, as it were a Michelin Star restaurant.