Breakfast was typical 'continental' style with ample choice of drinks, cereals, breads, fruit, some cold meats, eggs, etc. The room was huge with a very modern shower room. The hotel is grand but tending towards "shabby chic". It has a good atmosphere and seems quieter than expected. Location is very central within easy walking distance of the railway station and easy access to the MIC museum, art galleries, cathedral, etc.

Nothing of note.

The room was great! Personnel was very kind.

Breakfast was really not what one would expect from such class hotel.

The staff was very accommodating when I asked for a room with a bath tub. The location is excellent, very close to restaurants and shopping. The hotel has a nice restaurant and the breakfast is good, nice selection and coffee is excellent. The hotel is very quiet and clean.

The hotel looked very nice and the staff was friendly and helpful

The breakfast offered very little choice and the pillows were horrible

Historic hotel with very central location in an unexpectedly interesting city (with few hotels in the city centre). Also unexpected: the upgrading of the room from standard to junior suite without being told by the reception.

Marketing could be better :) (letting the customer know his room is a huge upgrade, even though he suspected it was)

Fantastic breakfast! Beautiful building. Cordial staff. Speedy elevator.

Free parking, as stated, but not in a lot; self-parking on the street. Easy enough to find a space (Saturday evening), though, and near enough to the hotel (two blocks away.)

Comfortable and large room, location in the city center a few steps from the main square, friendly and helpful staff, elegant and pleasant spaces.

Nothing to complain about

Beautiful old building at the centre of Faenza. Welcoming staff. Spacious rooms and comfortable beds. The entrance and breakfast area are lovely.

As with every old place maintaining the style and amenities it is extremely difficult. The exterior was undergoing renovations when we visited. The interior has gone through various stages of renovations and tends to lose its character in the process. The bathrooms eventually will need to be renovated. The breakfast quality is disappointingly poor.

The staff were very patient and the breakfast was delicious! Booked a double room, but the room allocated by the hotel is super big and can even accommodate four people！The transportation is also super convenient, it only takes five minutes to go to the museum！

nothing

Beautiful hotel in a city centre, amazing lobby. Nice room with very comfy beds. Very friendly staff. We had an amazing stay!