The apartment is well situated with a short walk from the main Florence train station. There are a few cafes etc in the street nearby where we stopped for breakfast. An easy walk to the Cathedral and other main sights. On arrival, the host met us and helped with bags. Nice to have a lift so we weren't carrying bags up several flights of stairs. The building is very secure, a locked door to get in from the street, a locked door into the apartments on that level, then a final locked door into your own room. The room itself was a decent size, nothing fancy but quite comfortable. The beds and pillows were comfortable. Small but functional bathroom. No fridge. We noticed there wasn't a kettle or cups in the room but they provided one when we asked. All in all a nice budget option for Florence.

Maybe include a small fridge in the room

good location, very near the train station, city center and tram stations. it is also surrounded by good restaurants. the room is very spacious.

the room is so dim, i think the lights are too dim given a single small window for the entire space. it's also quite a maze from the entrance door to the room. the bidet also tends to leak, there was a night when our bathroom floor was flooded. it also does not spray enough water when the faucets in upper floors are turned on.

Super close to the train station! The area seemed a little sketchy at night but we didn’t have any problems and it’s fine during the day! It’s pretty close to almost anything although by the time you leave Europe, a 25 minute walk is nbd. The room was functional for everything we needed and they let us store our luggage

The outlets were pretty iffy for charging things. I had a European power strip and I couldn’t put more than two things on it before it would turn off The person who cleans the rooms put my pajamas in the bidet (?????) when I had left them under the bathroom sink to keep them out of the way and not getting wet. We didn’t use it but I know someone has so that was pretty gnarly.

If you're looking for a conveniently located hotel with great service, look no further than this place! The location is ideal, with easy access to train station and nearby attractions. The room is clean and comfortable. But what really sets this place apart is the kindness and hospitality of the owner. They go above and beyond to make sure their guests are happy and comfortable. From recommendations for local restaurants to assistance with transportation, the owner is always available to help with anything you need. Overall, I highly recommend this place for anyone looking for a comfortable and convenient stay with a personal touch.

The only downside to this place is that the bathroom lacks soundproofing, so you can hear the sound of the toilet flushing in the adjacent room. However, everything else about the place is great!

The staff assisting me is friendly, the house keeper is very helpful. It's very near to Florence Train station. Just 8 - 10 minutes away. Room is pretty spacious and we can open up all four luggages on on floor.

The bathroom is quiet small. The wash basin do no have sufficient holding tray to place our bathroom accessories. There is hook at the bathroom door to hang our clothes. The door to bathroom was faulty and unable to lock.

A wonderful stay very close to the main train station and within walking distance to all the tourist sights. Area could seem a little sketchy, but we had no problems. The hosts were super friendly and helpful. We stayed in a quadruple room and it was relatively spacious. The breakfast was typical European/continental and had plenty of options. The hosts were happy to store our luggage until our train left in the afternoon. :)

Lift does not service the first floor so be aware you need to carry suitcases up to reception. (the lovely hostess insisted on helping)

Easy to find & get to. The Tram from airport stops right close to location. The central train station is 200m away. Handy to all sites. The staff are excellent & very helpful in all aspects. Just ask & they will help with advice & service.

One must enter accommodation via large door ( no problems)press the appropriate button to accommodation on the brass address plate to ask( later you will get a key) . The reception is up a couple of flights of stairs & then press a button to get reception ( later you will be given a key code) but initially - if one didn't know one might be confused. This may help you find/enter the accommodation initially.

Great location and very near the train station. Many shops and cafes which are very near the property. Roberto is very friendly, accommodating and willing to help. We left our baggages for 2 nights as we need To go elsewhere and they kept it for us. You’ll feel at home with their friendly staff. Our room was big for our family of 5. Plus is a bidet spray in the toilet. Middle East guests will sure be happy about that.

The room was large, everything was clean. The location is perfect for arrival by train and visiting the old town. Very friendly hosts. fresh towels and room cleaning every day

We would recommend to our hosts to leave small complementaries like biscuits or candies for guests’ arrival. From memory there was a bottle of water there. Still very happy with our stay and would fully recommend it

Very close to Santa Maria Novella station, making it very easy to move around. In fact, it is also very close to the tram stop, and the city Centre, which you can reach with a simple walk. Staff was incredible, and really were helpful and talkative. Ps: un saluto a Roberto che mi ha tenuto compagnia un mattina. Ciao Bomber 👋🏼👋🏼👋🏼