We most definitely enjoyed our stay here. The check in was smooth and fast but didn’t feel very personal. They have parking on their own terrain which is useful. Keep in mind you have to give them your car keys in case your car needs to make way for someone leaving or arriving. In our case, the car didn’t even get touched.

The bed has to be the biggest downside. Yes, we slept alright, but it wasn’t as comfy as we expected it to. The building & rooms have a stately feel to it but the bed just doesn’t live up to that.

A very good hotel, breakfast really nice and staff very friendly and helpful. They change our room as we asked for a slightly bigger bathroom, which was so nice and made our stay so much better. Spa was very relaxing and was good to be private.

Location is a bit far from Florence City Centre, it does work if you don’t mind walking a bit. If it’s summer time it can be hard as walking under 38° is not the same as like a normal walk.

We chose this hotel for it's location away from the historic center of Florence and for the facilities. It was a great decision. The staff were all extremely polite and helpful and the facility lived up to the pictures (for a change!) which included a wonderful breakfast each morning. 20 minutes walk to the Florence's main attractions, was a lovely way to start each day. Overall a wonderful week in Florence and our best holiday in Italy to date.

The only slight issues was the upper rooms in the new building didn't have a lift facility, so if you have heavy luggage and you are located in a room on the top floor, you have to lift the bags down the stairs. Of course I could have asked for help from the hotel, but I didn't want to trouble them. They did of course carry them up for me on arrival, so that wasn't a problem.

Breakfast was very good, a buffet with many options. Servers were attentive, all staff friendly. We arrived by train and walked 20 minutes from the train station. 20 to 30-minute walk from this residential neighborhood to the city center, but that means it was quiet and easy to get a taxi to the airport upon departure - not snarled up in the traffic of the city center. Many good local restaurants in the area, not catering to tourists.

Hotel slightly outside the busy central part of Firenze, but this was perfect for us. From checking in, the welcome and helpfulness of staff was first class. Our room was spacious, clean, and well equipped. Breakfast was varied and plentiful and could be taken inside or in the lovely courtyard. We were so busy sightseeing that we didn't use the spa facilities. Hotel 20-minute walk from centre or a bus could be taken within 5 minutes walk.

Limited sockets to charge items. Mosquitoes, but this is an issue everywhere. The hotel did provide a plug-in anti mosquitoe.

Beautiful property and we had a nice sized and clean room on the ground floor near the beautiful outdoor area. The staff were incredibly helpful during our stay and a great/varied breakfast buffet.

The location of the hotel is a decent walk from the main city of Florence and some tourist sites. We also had an issue with our bathroom leaking/water not draining, which was attended too quickly however something we had to be mindful of during our stay.

Wish there are more bread and breakfast items to choose from, yet the cereal croissants are the best I ever had. French bakeries shd make such kind of healthy croissants, not greasy!

Well, the first time we were in Rm 201, bath shower was impeccably clean, but this time there are bits of dark spots in the corners, also the lower part of the shower glass door is dirty. Maybe a serious cleaning product shd be applied to remove all the unsightly dark spots. Likewise in the the bath shower in Rm 506 where we were assigned for 2 nights, the corners really need new caulk, nauseating to look at it, esp for a clean freak like me. Very friendly and obliging reception staff especially Mattia, hats-off to him for his exceptional assistance. Wish all hotel staffs are like him👏👏👍

Hotel was extremely clean and staff very helpful. Room size great and clean. We didn’t have breakfast so can’t comment. Gym was ok with one treadmill and one bike and a set of weights. Spa was lovely.

Could have been slightly near the centre a good 20 min walk outside but it’s nice and quiet location.

The Spa was absolutely incredible and worth every penny and made this stay 10x better. The breakfast was one of the best we had in Europe as well as the room/bedding. Definitely will be recommending to friends and family!

Unfortunately there was an odd/off smell during our stay. I think they were trying to fix it while we were there but we had to buy fragrance spray which we left in the room for the next guests :)

Classy boutique hotel with outdoor terrace for breakfast and drinks. The Spa is very private and nice to have a spa treatment on a city break. Great after a long flight. Staff were very helpful and friendly, allowing us to wait a while in lounge for our taxi, a couple of hours after check out. Location is just off main centre, so a bit quieter and less crowded. Rooms have high ceiling and well equipped. Nespresso maker is a bonus. Breakfast spread is very nice and of excellent quality. Off centre Location is just right for us as we enjoy walking.