24 hour reception, booked on booking.com at 10.30pm when our flight out of pisa was cancelled and we had to get to Rome. Instant reply to questions. Needed a stop off point to get a few hours sleep. Very accommodating for our very short emergency stay.

We didn't get to experience much of the hotel services due to our very brief stay but man on reception was very professional and answered questions re parking very quickly while I messaged him on our way there

The location is good and you get what you can expect for that price. The sunbeds in Dolce Vita was a very nice add!

The breakfast was a bit one sided; some fruits and maybe more options for toppings on bread would be great.

Large well-appointed room. Comfy bed. Rain shower and tub. Tasty breakfast with good variety. Small gym with machines. Allowed early check in and kept luggage after check out. Close to centro historico and walkable to train station. Probably the best hotel in town, rather luxurious. Would definitely return.

Stained carpet in room.

💜free parking around the area outside the entrance, can pay for private parking inside the building too 💜 Nice indoor pool and sauna area to chill out but sauna didnt open during my stay in Dec 💜standard breakfast

🫢WIFI broken whole day i need to use my own network Zz

I had a comfortable and very relaxing stay. The staff were all very friendly and helpful. The breakfast was high quality. I used the spa twice; the pool was a bit small but it was good to get in there and enjoy the jacuzzi style bubbles. The sauna was good too. Pampering with sparkly wine is available, but that was not for me. The roof terrace was an excellent place to spend a relaxing hour in the sunshine. The hotel is just a short walk away from the historic centre of Grosseto. A wonderful experience!

I can't fault anything.

Friendly, helpful staff. Lovely large rooms and bathroms. Vey comfortable beds. Plenty of parking in the secure car park. Breakfast was fresh and tasty - with excellent coffee.

Didn't like leaving.

Warm welcome. Room ready a bit earlier - appreciated Cosy and warm. Unlike many hotels with no heating at this time of the year. Room small but so clean quiet and comfortable Breakfast included. More fresh fruit and plant based options would be good in the current environment. Great location Excellent value for money. Would choose to stay here again

The room was a good size with very comfortable bed and the hotel was conveniently located to walk and explore the city. The staff were very helpful and professional. The rooftop spa with views of the city was an added bonus.

The hotel was nice and quiet. The rooms were clean. The spa staff were friendly and the girl who gave me my massage was amazing! The front desk was beyond helpful :) The breakfast was perfect!

The wifi was slowe. I don't think that this was the hotels fault...

The room was a very good size, clean and comfortable, The breakfast was well presented and had enough for us. The morning staff were really lovely. we felt the bikes were safe in the underground garage.

Reception was very quiet when we arrived we would have liked to have been offered more information.