Staff, spa, quality of dinner, close to ever town we wanted to visit around by car. Make sure to get half board as food is amazing . 4 course meal. Gym was great and had lots of variety of machines like a gym in north America. Try to get Spa in your package as entry to turkish bath , dry sauna , and hydro therapy will coast 50 euro per person per half a day. Pools were great. Get half board with spa access.

Gym needs more air conditioning. Gym closes from 1.30-3.30 Spa needs to be 30 euro vs 50 euro to make it affordable if you didn’t have it included with room .

An incredible professionally equipped gym, the wellness centre with its body special treatments, a delicious restaurant with top class personnel, the location of Ai Capuccini so close to the old fortified Gubbio, the luscious grounds, the beauty of the Hotel opened to its clients as a "private Museum", the garage, and of course, all the employees for their professionalism, immediate help and smiles !

the location, decor and overall feel of the hotel was wonderful.

sadly the hotel furnishings in the bedroom, halls and spa were extremely old, beat up and uncared for. the spa facility has a lot of mold and it should be addressed. The spa massages were excellent but the spa not including Turkish path was a disappointment and seemed incredibly low class. I’ve stayed at lots of spa hotels in Italy and with a treatment this is included. i wouldn’t return nor recommend the place to friends. there are others for a similar price

The location was excellent being in walking distance from the town so exploring was very easy. The spa gym and pool were excellent. The in house restaurant was also of the highest quality and the staff were very helpful

To be honest there was nothing that we didn't like

Large, spacious hotel located 15 minutes walk from Gubbio. The facilities are very good and include a gym and pool included in the price. The range of offerings for breakfast was very good and the evening dinner menu was interesting. The staff were generally very pleasant.

Our room was rather dark. There was no hotel information in our room and the information page on the hotel TV wasn’t available. The TV had no English language channels, which is most surprising for a 4 star hotel attracting many foreigners. The outside bar area looked onto the car park! There were no tea and coffee making facilities in our room. on our first night the hot water temperature was barely warm, although it was fine subsequently.

There are no words to express how surprised we were athe hotel! The staff from front desk, housekeeping, spa, and restaurant staff were so on top of everything. Always made themselves at your disposal. The hotel itself was absolutely stunning especially the art was a true surprise. The creativity of the pool and outdoor space was stellar! Great location to tour Umbria and with the front desk always giving fantastic recommendations it made the touring so easy! Even where to park in the various cities!

Huge, beautiful property. Staff is helpful and welcoming. Breakfast is hearty and varied. Wish we could have stayed longer to enjoy the facilities.

Nothing much to dislike unless you dont have a car and you mind walking about 15-20 minutes to the town center

This is a destination hotel, not a touring accommodation. But if you are touring through Umbria and Tuscany and want simply to rest and relax for a few days, this is a GREAT spot. The hotel is lovely, the spa is really nice, the pool area is extensive, the restaurant is excellent, the bar is cool. of course, you CAN use this as a base hotel for checking out the area, bu t once you are here, you probably won’t want to leave. And to top it all off, it’s not as expensive as you might expect. Good value, great accommodation.

The hotel was not in a touristy area, this a welcome change from Rome, Venice, etc. The facilities were great, and our room was the size we are accustomed to in North America.

The layout of the hotel was a bit confusing, and it took a bit of time to find the pool, spa, and breakfast room.

This is part of the small luxury hotels of the world. Understated elegance, exceptional service, fantastic spa facilities, great restaurant and excellent buffet breakfast. Nothing is too much trouble. Great value.

Nothing.