Location, location...: Arrived 20:00; temp. parking space at front door (nice!), then, fr. desk offered to take my car to the previously purchased parking slot, saving me the 500 meter walk back (nicer!). Upgrade of rm to a balcony view over the lake (really nice!). Excellent rm., esp., the bathroom. Samira, at fr. desk, communicated with me via booking.com multiple times, allowing me to relax that the room was waiting for our arrival. Then, turned out that the cardriver had already left, so my car was still at the front door for us to leave in once we checked out. Also, the 11:00 checkout was 'loose' -- probably not full-booked.

Breakfast room is nice; food itself --thorough, but average.

Everything about the Hotel was wonderful. Its located right across the street from the lake and the docks and the staff are amazing. We enjoyed the Breakfast at Aqua but did not have a chance to have dinner there as it was closed the evening we wanted to eat there. The woman at reception reserved a table for us at a sister hotel a few blocks away and dinner there was wonderful. There we met Ivano (I hope I am spelling the name correctly), who it turns out normally works at Aqua. We had a great meal and learned a lot about the wonderful town from Ivano. The next morning at the breakfast buffet, we ran into him again when he recognized us from the evening before. Our room was wonderful and the bath was almost as large as the bedroom. Although it was a short hike from the hotel, we were able to park our car in a small lot with a security gate. We never had to use the car while in town, so it was nice to know it was secure.

After we changed rooms, the larger room was excellent. The hotel reception staff were at all times exceptionally kind, helpful, informative - a real joy to deal with. Even when we had an issue with the room with a broken AC they went out of their way to make the rest of our stay a delight. The views over the lake from the early morning watching the surfers were just utterly stunning.

The first room was very small, impersonal and absolutely roasting as the AC could just not cool the room. The restaurant is also very trendy and expensive for an evening meal, particularly when the restaurants nearby are so welcoming and much better value for money.

1. Great personnel at the reception who provided us with free upgrade, knowing that we had a long way and it was our first stay at the lake. 2. Great room with the lake view and private warm jacuzzi at the terrace. 3. Very tasty breakfast with all you need: squeezed juice, fresh bread, great Italian coffee, omelet, sausages, bacon, cheese, sweet pastry etc. 4. Restaurant at the hotel for dinner, if you do not want to go somewhere. 5. Great location near all key places, shops and restaurants.

Everything was perfect. The only thing that can disappoint someone that parking slots are not directly near the hotel - 5 minutes to walk. But it is with code, closed gate and video.

Great location in the town centre, on the lakefront road with motorbike parking opposite. Warm welcome and upgraded as the room we booked was not available. Very pleasant room with a lake view and balcony with a private jacuzzi. Traffic quietened down overnight and not disturbed by noise. Close to the beach and restaurants. Excellent breakfast with lots of fresh fruit and plenty of choices.

Unfortunately, their restaurant was closed the evening we were there which was disappointing.

Excellent location, exceeded my expectations. Very clean with lovely large size toiletries in the bathroom. My room came with a fluffy bath robe and slippers and the staff upgraded me to a room with a hot tub on the deck, it was fantastic with the most incredible view of the lake! Breakfasts were amazing and sitting the restaurant each morning with fresh coffee as much as you want, overlooking the lake was simply magical. The spa was bliss!

The bed was not as comfortable as one would expect and the pillows a bit hard and thin, but otherwise it was magical.

The staff were amazing they couldn’t do enough for us. The views were breathtaking from are room. My boyfriend proposed to me in the Aqua restaurant which was so special and romantic and they played our favourite song, The food was excellent he couldn’t of pick a better place. When we went back up to are room there was a bottle of champagne and rose petals on the bed. We were completed spoilt. This is the best hotel I’ve stayed I would throughly recommend it. We will be back for are honeymoon. 🇮🇹🥂🍷😎

Nothing we couldn’t fault it.

Lovely welcome from the reception staff, extremely proactive before our stay and very helpful and friendly

We wish we knew in advance that the roof terrace and spa pools were only available for certain room types and not ours.

lovely hotel, clean, modern and comfortable rooms, fantastic staff, friendly and helpful, excellent location in Torbole, quieter and more relaxing than some of the other villages on the lake. We were upgraded to a room with a breathtaking lake view free of charge, was a lovely place to wake up The food in the restaurant was delicious, some of the best we had on our trip, the tasting menu was incredible, and our waiter recommended a perfect local wine 🍷 The spa facilities are definitely worth a visit, we opted to use the spa on a rainy morning, and thoroughly enjoyed the experience.

an absolute stand out accommodation of our stay in Lake Garda. My husband and I were visiting Italy on our honeymoon from Australia to complete a 369km bike ride loop around the lake over 7 days. The hotel staff were extremely accommodating, upgrading us to the best hotel room with a jacuzzi. We took advantage of booking the Sauna experience which I highly recommend, especially after cycling all day. We also decided to treat ourselves to the inhouse 4 star restaurant which was incredible value for money and a highlight of the trip. Around 8 courses served over 4 hour sitting and we loved every dish. The whole 24hr experience was magic and I would do it all over again.