Lovely boutique hotel right in the heart of Pistoia. Lorenzo was there to meet us and let us check in a bit earlier which is always fantastic. That gave us time to start exploring this quaint town. We were close to lots of little restaurants and shops of all type. Explored some churches, but Pistoia is more about relaxing, walking around and talking to the locals. Margherita who cleaned our room daily was so nice and looked after us very well. There was a coffee machine and stocked bar fridge if wanted. There was ample breakfast although no cooking facilities for bacon and eggs, toast etc but there was cereal, yoghurt, breads, sliced cold meats and cheeses. Cake and coffee, fresh fruits, boiled eggs, do plenty to start the day and Lorenzo and Nicolo will look after you.

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I and my wife recently had the pleasure of staying at Battistero Residenza d’Epoca, a charming boutique hotel nestled in the heart of Pistoia. From the moment we arrived, we were struck by the warm and welcoming atmosphere that pervades this gem of a hotel. The hotel offers a delightful breakfast each morning, featuring a variety of fresh, local products. From artisanal breads and pastries to delectable cheeses and charcuterie, everything was delicious and beautifully presented. It was the perfect way to start each day. One of the standout features of the hotel is the exceptional treatment of every guest. The staff goes above and beyond to ensure that everyone feels special and well taken care of. Whether it’s recommending the best local restaurants, arranging transportation, or simply engaging in friendly conversation, their commitment to outstanding service is evident in everything they do. At our first breakfast there, we had a pleasant conversation with Lorenzo and mentioned how much we love local fruits, especially figs and sweet cherries. Within a few minutes, he brought them to our table. The next morning, our table was already set with figs and cherries waiting for us. The hotel's location is ideal for exploring Pistoia. It is within walking distance of the town's main attractions and numerous charming shops and cafes. Despite being centrally located, the hotel maintains a peaceful and quiet ambiance, providing a perfect retreat after a day of sightseeing. I definitely recommend this hotel.

Location was great. Staff was wonderful. Breakfast was good and had a nice variety of items, both sweet and savory. Very clean. Lorenzo was very helpful and gave Great suggestions. Easy walk to train station if you want to take train into Firenze. My tummy was upset one day and the cleaning lady gave me some chamomile tea that helped. Garage was a 5 min walk from the B and B.

Nothing remarkable. Had elevator to help with luggage and stairs. The shower in our room was oddly placed, but worked well.

The deluxe suite on the top floor is really luxurious, affording views over the main square and pretty much the entire skyline. The small rooftop balcony is really snug, and was lined with pots with beautiful flowers, which is a really nice touch. The amount of space is ample, at least for a couple. Staff were exceptionally accommodating. I had some of the most delicious bread I‘ve ever had in Italy at the copious breakfast buffet. Pistoia itself is well worth a visit if you‘ve already been to Tuscany once or twice before, for its beautiful churches and squares.

The only trouble about the room was the incessant buzzing of the ventilation, which was really quite intrusive. I had to use earplugs. Perhaps this has by now been fixed, at least the receptionist promised as much.

this hotel is one of the best I have ever been. Just highly professional people can run such a hotel, everything is perfect. And I had the best sleep there since a long time (better then at home). I stayed there now the 4x time. we could not have breakfast as we needed to go to the port in livorno next day and they made us an unbelievable healthy and delicious breakfast to go, we were so happy. nothing to complain, just very happy customers who will come back for sure.

Great location at the center of Pistoia, fabulous three way view, privet balcony, very clean, good hospitality, farmers market outside almost every day

Since the place is at the center, there is no parking area nearby. The hotel owns only four parking place and you cant reserved it even if you request four months ahead.... Our room is perfect for couple, less for family with little children since it have stairs....

Fantastic location. You couldn’t be closer to everything & despite being central, our room was so quiet! We arrived in exceptionally hot weather but our room was cool & comfortable. The shower was excellent & the bed wonderfully comfortable. I really loved the gold glass washbasin. The directions to the pre-arranged parking were spot on & it was very easy to find. Breakfast was delicious & it was lovely sitting outside, watching the market. We are back here in September for our wedding. Looking forward to it very much.

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I am a return visitor, as I love this property and the location. I have always found it comfortable and the staff to be very friendly. The restaurant, is a great place to eat and in the morning this is where breakfast is served. There are great choices at breakfast. It’s right in the centre of the historical centre and an easy walk from the train station. I will continue to return when I want to explore more of the area.

This truly is a boutique hotel. Three buildings from the 1300s were joined together and an incredibly tasteful and intelligent renovation was done in 2015. The location is spectacular -- right next to the Baptistry in the main piazza. You are immersed in history but with every modern convenience at your fingertips. We particularly appreciated many power outlets, some with USB slots so we could charge phones, plus great lighting. Nice touches were the expresso coffee maker with superb coffee in packets (much better than Nespresso), complimentary bottled water, a tasty biscotti from the bakery.

I had stayed here once before, so there was nothing I didn't like. But if you are driving, be forewarned that you cannot drive up to the front door. They do have spaces in an underground garage, about a 3 minute walk away. I would have preferred a long email with much of the essential information sent maybe a week before our stay, versus WhatsApp messages sent 2 - 3 days before.

I have stayed in this hotel before so I was already familiar with it. It is in a good location for me and the room was large and comfortable. The price is reasonable for what you get. Not a huge breakfast buffet but certainly plenty for us. We did not eat in the restaurant but ordered carryout. The meal was very good.

It can be a little hard to find the first you go there but the people are very helpful if you call them.