Everything was as we expected. we got two suits for us parents and two big boys. The location was beautiful, food was great for both dinner and breakfast, swimming pool was lovely and empty as we were there during low season, service was helpful and friendly. Perfect location to experience snow and ski if you’re into it, only 10-15 min drive to the nearest skiing area.

The artwork spread around the hotel was a bit awkward…

The hotel is very nice, big and the staff are kind. The swimming pool and wellness area can accommodate many people, we spent the whole afternoon relaxing there. Our room was very big with a comfortable bed and with a good view from our terrace. The quality of food we had for dinner and breakfast was great.

At breakfast there was only one cake, two or three more would be much appreciated for those who love continental breakfast. Dinner portions were a little bit too small.

The place is nice, the staff great and helpful, though it was difficult to reach the hotel by phone a few days in advance. The room was nice, the bathroom in a way integrated to the room, which is fine, but it might be a thing to consider if you really really value your bathroom privacy.

It is a family hotel, so don't get surprised by the children running around and screaming. They, I am sure, have the time of their lives (though a children-less adult might not be so enthusiastic).

location is good. though middle of nowhere but very close to nature and gives good vibes. the food is the best part of this hotel. awesome quality food. it’s worth taking half board.

there was no door to the bathroom in the room which we had. slightly uncomfortable. this is the only critique we have. the rest nothing.

The location excellent, peaceful, but with interesting things to do nearby. Room was clean, comfortable and quiet. Both breakfast and dinner were wonderful and the staff were all very helpful, welcoming and courteous.

The family part of the spa and pool complex was unsupervised and unclean. As a family hotel to have more than half the pool space for over 14 years but then have no limit on people or oversight of behavior in the small family pool seems like bad planning. There were far too many people in the small pool more than 30 at one point and we witnessed children urinating next to the pool, in the shower area and in the pool itself with no clean up actioned. We couldn’t use the pool for this reason. Same for children’s playroom, not hygienic so we didn’t use it at all. If you book the hotel because you want to get out in the mountains anyway shouldn’t be a problem as the rest of the hotel was wonderful.

amazing breathtaking location in the mountains, nice kids club and spa facilities, the dinner package included was great and our server Enzo was super! it was easy to communicate in English with staff and they tried to help us whenever we had any special requests.

This is a very clean facility. Dinning facility was great. Staff was helpful and top notch.

Door to bathroom was a frosted barn door style. A solid door would have been better.

The location was beautiful and provides plenty of options for outdoor activities, the apartment was clean and staff very kind and helpful. The food was delicious and we appreciated enough options for our (picky eater) child. Our child also enjoyed the facilities for children and we had really great time staying there.

The design of the bathroom door in our room did not provide privacy at all. There are glass door and are not possible to close properly. Not recommended for new couples :) That was the only thing which could be improved.

Great breakfast, wonderful and huge spa facilities, only the teens relax room where not in a good shape (2out of 3 animations not running), TV not connected, too small space , no seating/chilling corner :(

Great location and surroundings, very nice service - taking special effort for us when arriving very late.

The waste bin in the room wasn't emptied after previous guests.