The SM Vatican Relais was a great choice for our family during a 3-night stay in Rome. First and foremost, the staff was superb!! Ludovica at the front desk is an angel. Not only is she exceptionally friendly, polite, and efficient, but she also knows how to resolve any issue. At one point, we had an unexpected medical situation. Ludovica took care of everything and had our little one in urgent care within 30 minutes. Matteo was also extremely responsive and efficient. The breakfast always arrived precisely on time and exactly as requested. The B&B is equipped with modern furnishings and is in a gorgeous old Roman building in a great neighborhood, with many restaurants and shops steps away.

Location is great, the breakfast is very good and can order outside menu items. The receptionist is super helpful and made us feel welcome.

Wish it had Washing Machine

Firstly and foremost - the kind and friendly attitude of Ludovica and Matteo. The communication was great prior to arrival and once we arrived we were greeted and explained everything and given 5 star concierge service, i.e. location of all the tourist destinations, best restaurants, forms of travel, shopping districts, tips and tricks to make our stay more memorable. We were quickly settled in our spacious and pristinely clean room which had all the amenities, fast internet, smart TV, comfortable beds, air conditioning, mini bar with very reasonable prices, comfortable bathroom with two sinks which was very adequate for a family of 4. Breakfast was fantastic Roma style cappuccino, espresso and pastries but there was also other choices available - including savory options, fruit and vegan options - it was served in the room at a time you specify and they were always on time. We went there for a special occasion to celebrate a special birthday and they arranged a gift for us for the day to say thank you that we have chosen them for the occasion which was very kind. They also assisted us with organising a taxi for the trip back to the airport. Thank you so much for your hospitality and please don't change anything, you are great!

n/a

I cannot imagine a better place to stay in Rome. Matteo and Ludovica were warm and welcoming, and were very patient when I attempted to practice speaking Italian. If you don't speak Italian, I believe they speak English, Spanish and French as well. Breakfast in the room every morning was delicious and very convenient. I was celebrating a birthday during our trip, and they surprised me with a bottle of sparkling wine. I would recommend this hotel to anyone planning a visit to Rome.

We loved everything.

Very hospitable, easy access to locations around the BB; the staff was amazing especially Ludovico was super friendly and helpful I highly recommend the B&B to anyone 💖

The area and the cleansing, very clean and well maintained

It was easy to book. Location was perfect for us. 15 minute walk to the Spanish Steps, upscale shops, restaurants close to Relais B&B. Ludovuca was professional, kind, helpful with any questions we had and we definitely recommend staying here.

Our hotel is located in a chic location - all attractions within walking distance. The Colosseum is the closest to the Vatican, but it takes 25-30 minutes to walk to the Vatican. Rome's city centre is 15 minutes away on foot. The room has everything for your convenience. Even ironing board and iron. Breakfast was delivered directly to the room, table served as in a restaurant, you order the evening before. Very nice clean room. Comfortable bed, mattress and pillows with memory effect. Cleaned in the room every day! I've never seen your things so carefully cleaned and laid out! Like at home! The foot towels were changed every day, the rest of the towels 1 time in 3 days. Very good internet and well-functioning air conditioner, well cools in the summer. In the mini bar water, beer, cola, wine. All this is a little more expensive than in the store. Very big room for a hotel in Rome! Large bathroom and shower. The smell of soap and shampoo in the bathroom is very nice. Very friendly staff. Thank you 🙏 very much! We’ll come back exactly!

Nothing! All was perfect 👍

Staff was super friendly and helpful. Breakfast was amazing!!! Room was clean and the biggest bathroom we had in all our stays in Italy!!

It is very small so there's your room and that's it, though we found the same with all the Airbnb's and hotels.

I recently had the pleasure of staying at this hotel, and it was an exceptional experience. The location is ideal, making it easy to access key attractions and transportation hubs. Whether you’re in town for business or leisure, you’ll appreciate how conveniently situated this hotel is. The staff deserves special mention as well. They were not only professional but also incredibly friendly and accommodating. From check-in to check-out, every interaction was handled with a warm smile and genuine care for the guests’ comfort. Their attention to detail and willingness to go the extra mile made my stay even more enjoyable. Overall, I highly recommend this hotel for anyone looking for a comfortable, clean, and well-located place to stay

The owner and staff were very friendly and accommodating! The rooms were decorated tastefully, and were clean and comfortable. It was a very reasonable price and good location, not too far to walk to everything. Breakfast brought to our rooms each morning was so nice too!

It was a little different not having anyone staffing the property in the afternoons. If we had a question about the area, or needed something, there wasn’t anyone to ask. But to be fair, when we did need an item for our room, Matteo was very responsive to our message, and brought it himself only minutes later! The property could have used a few more little amenities, like daily water bottles, clothing iron, tissue boxes.