I became so enamored with this hotel that during my month long stay in Italy when I found myself nearby and in need of serenity, I decided to make a second extended stay. The staff is courteous and accommodating, the hotel itself is a sumptuous jewel box with impeccable arrangements of impressive antiques and original canvases deftly aligned with modern seating. The restaurant within the hotel has one of the owners on staff that excelled in local food and wine pairing. Thank you Italo. Please remember to avail yourself of the private park and pool across the courtyard, you will be pleasantly surprised.

The spa experience at the sister property was wonderful with one major exception. The pools, light therapy showers, steam and sauna were sublime but I found the personal services lacking. The facial was unlike any other I have ever anywhere else in the world. It was a facial massage with cream and the pedicure was a polish change🫨 That being said, I would indulge again sans their personal services. There is also room for improvement in the cosy room where you can enjoy a beverage, it is quite average in its scant beverage selection and use of paper cups, the cosmetic displays behind glass looked aged and in need of freshening up.

Really nice and comfortable room with a fantastic view. Well located at the entrance of the town and within a minute of a large parking lot that is not visible from the hotel at all.

The toiletries were very poor. Shampoo and body wash attached to the wall with no conditioner or body lotion provided. During my stay of 4 days I could tell that the same pieces of leftover cheese, salami and cakes came out for breakfast over and over again.

The staff is amazing; very friendly, always available and great service. The hotel itself is a fascinating building, with a lot of history and art. The swimming pool is very clean and there is a pool service too (lunch is great!). Big plus is that the hotel is wheelchair accessible and that the staff is very helpful in thinking along in that respect as well. The rooms are large, very clean and fully equipped.

Location was incredible - next to plenty of lovely restaurants all within 2-5min walk as well as coffee and ice cream places. We also drive to rome for the day as well as a local wine tasting tour, for which the hotel helped us organise child care, which was very convenient. The swimming pool area is spectacular and impeccably maintained. The hotel is very luxurious but we were made to feel welcome even with young children. We booked the junior suite which had joining rooms and it was very large and spacious.

The gym was not open. They also charged us €20 per night to use a cot for our toddler which seemed utterly ridiculous! This was quite a disappointing way to end an otherwise lovely trip.

Pool area is very elegant. Peaceful place to relax. Nice rooms.

Breakfast was ok but there was nothing special. The dairy products should be provided in cold containers. The restaurant opened fairly late at night in case one is travelling with children. Service at the pool should include to the price and not be charged every time separately. More options for lunch would be appreciated.

We loved our stay at the Grand hotel. The hotel was fantastic, we had a beautiful room, elegant design, optimized space, located in one of the tower of the palazzo with a balcony overlooking the countryside (free upgrade was much appreciated) The hotel was calm and relaxing, the pool area and garden are perfect to chill. The hotel is located inside the wall of the old town and it’s a easy stroll down to the public parking and very nice restaurants. oh ! and the staff was brilliant, so friendly and yet so polite! we really had a great time and we are looking forward to come back :)

Excellent hotel. Very modern interior of a beautiful building. Upgraded to junior suite. Huge bathroom. Comfortable bed. Hotel pool in private garden was beautiful. The walled town was really lovely too. Had fabulous meals in restaurants close by.

The breakfast buffet was really quite poor. Too much selection but not best quality. Think it let the hotel down.

During our travels around Italy we needed a place to stay for one night and it really is a great find. The Hotel room we got has amazing views over the village and the Umbrian landscape. The host was brilliant and extremely helpful. Will definitely recommend a stay here for a bit of luxury.

Good breakfast. Lovely decor. Large garden.

The a/c stopped working after a while, when it was past midnight. I would have liked someone from reception to pop in just to check I was pressing the right buttons, but they insisted that a techie be brought in - should have taken around ten minutes to arrive. After half an hour I asked that we cancel the technician since I was tired, wished to get to bed since I couldn't wait up any longer, and wouldn't like to be disturbed. Yet at 0145h they still knocked and knocked and called on the phone.

Beautiful location. Lovely, elegant property. Staff was discreet and hospitable.

It was unseasonably warm but it was still in heating season. It would have been nice to have access to air conditioning.