The staff was really friendly. We booked only for one night,but decided to stay one more as we liked it. There is air conditionar in each room. Breakfast had all what is needed, rooms are very clean, parking free,but closed with a gate,hotel is in the city center, bus station close to the hotel, so we left the car in the parking and took bus to Verona city center. There is a very nice bistro "Cafe del Mar" with great cocktails close to hotel, Umberto pizzeria with thin dough and fresh taste, everything you need is close to the hotel.

I understood that hotel was reopened after pandemic period,so they are improving each room. The bathrooms are pretty old, but for us was more important to be clean, and it was.

Verona was Fair, Hotel City was Great, Andrei was Exceptional!!! When you have the most memorable stay with such great people. Andrei simply was a star, nothing too much trouble. He speaks so many languages, he is great host and great to chat to at the bar. He was the difference between going to room or staying and having a great night in the hotel bar. Such an asset to the hotel! Jenny and Stuart The Nottingham Forest fans.

Wifi not working

Overall great value for money, very good breakfast, clean, well equipped rooms (including safe for documents and a fridge).

Location is quite distanced from Verona city but it can be checked before booking. If you have no car, bus stop is just outside the hotel but buses don't go often and you need to make sure, you understand the bus schedule as it's tricky (especially the return bus from Verona city). Noises from corridor was my main concern (passing guests).

Our stay in Hotel City Verona was great. The hotel is very clean and elegant, the staff is very kind and helpful, also they are available from 7:00 to 23:00 and not hesitant to make us good coffee that time :) This hotel was perfect balance in great quality for lower prize. The breakfast was very good. There´s an elevator for higher floors, the rooms and lounge have air-conditioning, the bed was super comfy… We really enjoyed our stay so we even prolonged it for another night.

It was possible to hear what´s happening in the hallway from our room. Also the location is a bit far from Verona centre, but with the public transport or with taxi it´s not a problem

Nice tidy hotel with clean rooms in great location. 100% Dog Friendly! Close to lovely restaurant and ice cream shop! Friendly staff, especially the hotel Manager! 😊

The only think I would add to the hotel room is a kettle and a hanger on the door.

Very nice, friendly and helpful hotel staff👍🏻. All most important markets in the immediate vicinity, but also a good location for day trips.

Nothing negative.

The hotel has nice staff . I also likes their breakfast. Everything was clean and was organized and even Gluten free cakes were there. Breakfast staff were very nice and helpful ( thank you Sir , Nazha and Maryam) . The hotel was very safe . I forgot my watch Rolex and I found it .

Perfect location, excellent service and child-friendly hotel. The staff was so welcoming. Thanks for your amazing service.

The staff who work here really go the extra mile to make your stay enjoyable.

It’s not the best place i’ve stayed in this price bracket but the staff make up for it.

Very nice hotel value for money breakfast incl excellent