Is a is an incredible host and very friendly yet very professional. I communicated with her through whatsup and had no issue in check in. Note this is not a big hotel with reception always being there. It is better to communicate with the host (Isa) beforehand. The room was very clean. The size was ok. For one person is fine. The breakfast in the room is superb. The breakfast has variety of items. The location is very good. You can easily walk to the downtown and shopping area. I was attending a conference at a nearby hotel (<500m or 0.3 miles) and could easily commute.

The only problem was that the room was a bit cold. I messed with the thermostat (which is a bit complicated) and could it work partially (at least I was thinking it was working :) ) but still the room was cold at night. Isa (the host) couldn’t help either.

Very friendly greeting and super clean property. It was modern with enough storage. Very comfortable memory foam bed. Sun shine on balcony (that overlooked another hotels lemon grove) for earring delivered to room breakfast. Great correspondence prior to check in. It’s about 10 mins walk to the train and bus station, 5-10 to main piazza and 10-15 down hill to the port. (Be prepared for a steep climb back up) If you can’t afford one of the posh hotels in Sorrento this is a great option!

Not a problem but be aware this is part of an apartment block and not the easiest to find as no signs but with text messages we found it. Breakfast is delivered to the room between a chosen half hr time slot. Sometimes we got what we asked for other times it was a little random. Just lacking any fruit as an option. Staff can be a little loud when sorting breakfast and that did wake us daily.

The host Isa was absolutely wonderful. She couldn’t do enough for us, booked an amazing boat trip for us and was incredibly helpful and welcoming. The accommodation was beautifully decorated and extremely clean. Breakfast was tailored to the guests needs and lots of options. The location was absolutely perfect just a short distance to the Main Street of Sorrento town. We had such a wonderful time staying here. We cannot wait to return.

Just a minor detail, I assumed there was a pool at the property based on the photos, unfortunately this is in the sister hotel a few miles away which they do provide a complimentary shuttle to. Maybe this detail is somewhere on the accommodation description but it didn’t seem very clear and I just assumed by the photos that there was a pool at this property. However this detail didn’t dampen our stay, we didn’t use the shuttle service as we only stayed for a couple of nights, had we of stayed longer we probably would have gone on the shuttle to the pool. I think maybe this just needs to be a little clearer.

The owner is a very nice woman. She is a kind,welcoming woman. She gave us a map and explained rules about keeping the place secure. The bed is big and comfy. Little refrigerator and blow dryer,shampoo ,small kettle with coffee and tea. Cleaning service which was for free was nice. We didn't engage in the free breakfast as I'm a diabetic and everything offered had a lot of carbs or sugar but I'm sure the other guests probably liked the breakfast service. The location is close to shopping,dining,local food stores and bakeries, all within walking distance.

When taking a shower the water would leak out but they did provide a towel to help soak it up

Excellent location. The rooms were clean, quiet and comfortable. The breakfast provided each morning was a perfect way to start the day. Service for breakfast normally starts at 8am and the host provided it earlier 2 of our days as we needed to leave by 8am for our tours. This additional service was unexpected and appreciated.

The water pressure in the showers was terrible and my only complaint for this property.

The hotel was beautiful and felt very safe. Isa was very helpful and very kind, the beds and pillows were especially comfortable. Breakfast was served to the room at your requested time each morning. The room was spacious and very clean. I will be booking again for my best visit to Sorrento. There is also free use of a pool at the sister hotel. And the location was just an easy 5 minute walk from the centre of Sorrento. Thank you Isa! See you again

Melrose Sorrento is a family owned and operated guest house and you truly feel it when you stay here in all the best possible ways. Having only a few rooms, you aren’t caught up in the hustle and bustle of a large hotel, but have a unique space and a personalised experience. Our room was tastefully decorated (all photos are accurate), with the bathroom being a highlight (hand painted tiles from Positano!). The bed was comfy and the room had ample space for our things. Breakfast is prepared and brought to your room every morning - you’re able to select what time you’d like it and also choose from a variety of tea/coffee, juices, breads, cereals, cheese and condiments. Eating this on the balcony, looking out at the lemon trees below was a perfect way to start the day. The guest house is perfectly located - only a few minutes walk to central Sorrento including a supermarket, the train station and all the limoncello spritz’ you need. Melrose is on the first floor, but there’s lift access for those who need it personally or have bags that you’d rather not carry up the stairs. Perhaps the best part of staying here is the service. From the warm welcome upon arrival (including a limoncello!) to the cheery breakfast deliveries and finally the bid farewell - Isa is an incredible host. You feel a part of the family and are treated as such. Isa is full of recommendations on things to do/places to see and how to get there. She communicates as much or as little as you need during your stay and no request is too much.

Very clean and a great value. Close enough to main shopping and restaurants yet far enough to not hear noise. About a 5-7 minute walk to the shopping, restaurants and Plazza Tasso. The owner is always communicating with you and is super friendly. Glad to have supported a family run business.

The shower head hardly had any water pressure. The hose part worked really well though.

Accommodation is close to the center.The host Isa was very kind and helpful in everything. Communication via WhatsApp was very fast. The breakfast was excellent. We recommend accommodation 100%.

Everything was great - location was perfect. Close to center yet quite. Extremely clean room with minimal yet tastefuly done decor. Our hostess Isa was great and extremely helpful. She made our stay extremely comfortable. Would definitely stay again if available.

Nothing. Everything was perfect.