Amazing property and location. Great food

Angelo the waiter should be fired cause of him we had to lower our rating for the hotel and did not book another night

A wonderful hotel featuring a superb SPA and its own thermal spring. The atmosphere is peaceful and serene, with beautifully maintained gardens that add to the charm. The restaurant offers exceptional local cuisine, complemented by highly professional service. The hotel frequently hosts cultural events and art exhibitions, enriching the experience for its guests.

Staff at the reception and at the bar “Otium” in direct contact with the clients need more professional training.

Stunning Hotel and looked like a palace. Rooms are a good size and we had a family room which even included another room with a sofa and dining table. The breakfast was a very good selection of hot and cold foods. The pool was very big and also had a smaller baby pool. Very clean and also had waiter service for food and drink as well as lifeguards. Spa area was good although you had to book any treatments. Plenty of parking. The town is only a 5 min drive and has some great shops and restaurants.

Rooms although very comfortable beds were a little dated and not a lot of plug sockets in the rooms. Although some of our friends stayed at the same time and their rooms were quite modern so they could be in the process of revamping it. We had our own car but if you didn't there are no taxis nearby and if you can its very expensive to go into town 5 mins away as it is quite remote. Also everyone has to wear a swimming cap in the pool which isn't a big thing but just a little odd!

The hotel is very beautiful breakfast superb. Is surrounded by an amazing garden and pools are perfect. Staff at the restaurant and coffee shop and Spa very helpful and kind.

Rooms are a little bit old, the location is not so convenient if You don't ha a car and prices for every kind of extra a little bit expensive, but of course the place is a four stars so You should expect this.

Everything was perfect. The staff was very welcoming, and the breakfast amazing! Really peaceful place.

Unfortunately the only negative thing was the noise from the kitchen ventilation outside above our room. So awake everyday morning at 6am till 10.30 pm. But the staff immediatly changed our room when we reported it))

Very large comfortable room with a very large bathroom. The breakfast and dinner were excellent. Very clean rooms and facility. The hotel is located in a park and the have many luminated features (heart shape, half-moon, butterflies, and numerous other lighted features throughout the grounds.

None

The staff were incredibly friendly ,helpful the room were clean and comfortable. The pool area was fabulous and plenty of room and could order food by the pool . The location was easy and close the the town . We loved our stay

The onsite restaurant didn't have a lot of choice and was a little expensive for what was served .

The staff were very friendly and helpful, the rooms were comfortable and the pool area was great. The breakfast buffet had a good choice and the snack menu was also good.

The WiFi signal in the bedrooms was very poor, in the communal and pool areas it was good though. The dinner menu was very limited, only 3 options, we drove into town to eat dinner.

Very nice property just a shame could not use the facilities Big car park and good wifi, if you leave your VPN you will have issues Good was good and generous portions Bed was confortable You do need a car to get their

Not sure the front desk person on arrival was happy to be their Not much inviting to ask about things

The area and views are amazing. The hotel is slightly dated but the decor is very grand. The pool was a real bonus. Breakfast was good. Room was comfortable and clean.

Felt slightly understaffed at times, which in turn made some of staff seemed abit stressed. However, everyone was helpful when they could be.