Very friendly, helpful and welcoming staff! Very nice location in the heart of Intra. Lots of bars, shops, restaurants and cafes only few minutes away by foot. Comfortable bed and quiet neighborhood.

Some equipment in the room was not working as intended/desired (fridge not cold enough for meat or cool drinks etc; hair dryer stopped working), rooms are not really sound-proof to adjacent rooms.

Very good location in the city centre, but still very quiet and cosy. Excellent staff, very active cleaning, everything was as expected. Breakfast was served peofessionally and the lady taking care of the sevice was extremely kind and service minded. Thanks Matteo and all the others for very good guidance and help.

Everything was on the expected level or even better. There is nothing to be unsatisfied with.

- the localisation is great, in the city center. - Everything was really clean. - You can have accès to à parking not far away and park close enough to drop/pick your luggage 🧳 - you just need a code to come back in the accommodation (so you are free of your timing)

- the air conditioner couldn’t be turned off during the night 🤷🏻‍♀️ but that’s not a big deal - the differents rooms aren’t soundproof between them

I liked the artistic decor, large bathroom and the location right in the centre of the pedestrianised area. Breakfast was lovely and plentiful. The staff were friendly and helpful.

Nothing regarding the hotel. I had a slight problem with the taxi ordered for me by the hotel (I had been ready to use another taxi service recommended to me who knew the convent I was traveling to). I was given a price guide at reception but it turned out the driver mistook the destination and had to drive around to find it, then charged me extra. I'd be happy to stay there again though.

Very friendly and helpful staff. The room has absolutely everything you need to feel comfortable and at home for your stay.

It was easy to hear the neighbor on the phone talking, this was a bit distracting yet it must depend on your room and the volume of somebody talking. :-)

Matteo on reception responded promptly to our questions before our stay. And on check in he gave us clear information about the room. He was so helpful and polite. He is certainly made our stay easy and stress free. The hotel itself is all that you could want. It’s clean, spacious and well located.

Nothing.

City hotel direct in Verbania downtown with all the basic amenities for a 3 star hotel, staff is very friendly and helpful, the hotel is very clean, ideal for a short city trip

The hotel is located around 4-6 walking minutes from the next parking and there is no possibility to park in front of the hotel for luggage drop off/pick up There are no lifts at the hotel.

Central location. Exceptionally clean. Great WiFi. Good value for money.

It wasn’t an issue for us as we’ve stayed many times in Verbania and enjoyed the view at other hotels, but there is no chance of any views of the lake and mountains as the hotel is right in the heart of the town.

One member of staff, Matteo, was particularly helpful and accommodating. The location in the middle of the old town is superb. Unfortunately, the mattresses were a bit too firm and springs could be felt. Didn't try the breakfast, as there were plenty good cafés just around the corner with better value-for-money.

Clean and well appointed, and I liked the interesting character of the old building

The bathroom was a little small, and it was confusing to find the front desk from the street. No real complaints about anything