What caught my attention is the beautiful ambience and environment from the moment one enters the lobby you can feel the warmth and energy. Moreover, I am Grateful how the overall hygiene of the hotel was presented.

It would have been nice to be able to have bidet in the toilet as not all cultures are the same and some of us having such an option is vital.

The Staff on site personnel

Broken Toilet paper holder. Fan in restroom didn't work , Security Door latch was loose and ready to fall off , On the 23rd Floor - Food options were not impressive, but the Staff was Great. I expected more from this Hotel Chain and paid a lot for it. I we told I would get two Beds and got one.

great location beautiful room!

expensive

there was convenience, there was quiet, there was public, there was private. I spent an entire weekend here and never left the building. And I didn’t even get around to everything available.

the tv was not properly set up when I got there - like it was left abandoned halfway through tech work. the remote control for the tv had terrible buttons and poor response time between pushing the button and seeing it affect what was on screen. basically, there’s no in-room entertainment unless you bring your own.

do lounge e dos quartos!

The location is very good. The experience is perfect.

One of my fave spots to have a condo in the Ritz downtown. Start is beyond helpful. They are not judgmental or anyway. They always greet me with such kindness and making me feel like a top guest EVERY-TIME.

the lighting in the room, the Confort of the bed and the quality of Tv System

the Hotel is getting old, to many homeless people around the area

Atmosphere and workers were amazing 👏 jojo from da pool was amazing very helpful and very attentive

Furnish, staff, lounge and location