Staff was friendly, response time for requests was very quick. They carried my bags but didn't take them to the room. Food was good, pool and gym was clean,

- We booked non smoking and were given smoking, - There were cob webs in our room. -The room slippers were worn out. - I was turned away from breakfast due to full capacity, would be nice if two locations for breakfast were made available. - There's no information next to the phone about which numbers to dial. - Only one card is issued for two people and you use it in the lift. - There was an issue with the Netflix

Good

Gift shop more goods

location good.food should be prepare for the vegetarian people to.if only I can ask them to make a special dish for myself.

Ac did not work properly....quite warm

Excellent room and gym

Location

Hotel policy during the pandemic. They also should educated others guest about the covid protocol during the pandemic.

The location is strategic, near alfamart and indomart and the nicest thing is that it is across from Pempek Candy. It was so nice to collect the special food for "oleh2"

We were asking for extra water bottles. Since morning until the next day, the water never came. We called and called and they didnt reply nor comply. The ac in our room was leaking so we had to change the room.

Breakfast was good. However, because it was during Eid holiday, and jammed pack with guests.

Some hotel guests were letting their kids running around the hotel corridors, and some ignorant kids kept ringing my room's bell for fun. Hopefully hotel staffs can better manage this kind of incidents in the future ...

good value to money

very closed with all local food favorites

almost nothing - all perfect - really I am highly to recommended to come and stay here like in your home sweet home