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8.2

548 reviews

Moon Palace Jamaica

Moon Palace Jamaica

Main Street, St. Anne's, Ocho Rios, Jamaica

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Moon Palace Jamaica

Welcome to Moon Palace Jamaica, a luxurious 5-star hotel located on Main Street in Ocho Rios, Jamaica. This beachfront hotel offers stunning ocean views and a private beach area, perfect for relaxing under the sun. With a total of 548 reviews, it is highly regarded by guests for its exceptional service and amenities. Prices start from $291 per night, ensuring a truly indulgent getaway.

The hotel boasts an array of top-notch facilities, including a spa with wellness packages, an outdoor swimming pool, and water sports facilities, all available free of charge. Families will appreciate the kids' club, playground, and separate children's pool. There are also options for those seeking relaxation, such as a hot tub, sauna, and private beach area with beach chairs and umbrellas. With 24-hour front desk service, room service, and a restaurant on-site, all your needs will be met.

The rooms at Moon Palace Jamaica are elegantly furnished, featuring private balconies, flat-screen TVs, and free Wi-Fi. Each room also comes with a private bathroom, complete with a bathtub and complimentary toiletries. Additional amenities include air conditioning, a minibar, and a safe for your valuables. Whether you're traveling for business or pleasure, the hotel's convenient location, luxurious amenities, and outstanding reviews make it the perfect choice for your stay in Ocho Rios, Jamaica.

When you stay at Moon Palace Jamaica, you'll have access to not just one, but four incredible outdoor swimming pools. Pool 1 is perfect for a refreshing dip, while Pool 2 and Pool 3 are exclusively for adults, offering a tranquil atmosphere for relaxation. If you're traveling with kids, they will love Pool 4, which features a shallow end for safe splashing and fun. So whether you're looking to unwind in a serene setting or have a playful time with your family, there's a pool that suits your needs.

As for dining options, Moon Palace Jamaica offers an impressive selection of restaurants right on-site. Start your day with a delicious coffee and pastry from the Boulangerie, a charming family-friendly coffee shop. For lunch and dinner, you can choose from a variety of cuisines. Enjoy a taste of the sea at Pier 8, where you can savor fresh and delectable seafood dishes. If you're in the mood for international flavors, Buccaneers Reef offers a diverse menu to satisfy your cravings. For an Italian culinary experience, head to La Gondola, and for a fusion of Chinese, Japanese, and Asian cuisine, Momo is the place to be. There are plenty of options to please every palate.

At Moon Palace Jamaica, you can settle your bill with ease as they accept cash and major credit cards, including Visa, Mastercard, and American Express. This ensures a hassle-free check-out experience, allowing you to focus on your vacation and making unforgettable memories. So whether you prefer to pay with cash or card, the hotel has you covered.

Closest airports

Norman Manley International Airport

39.2mi

Sangster International Airport

53.4mi

Most popular amenities

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Water sports facilities on site

Beach

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Playground

Kids' meals

Garden

Bathtub

Free toiletries

Balcony

View

Rooms

Show 8 photos

Superior Governor Suite, Ocean View

1 King Size Bed

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

More details

Room size

118 m²

Comfy beds, 8.9 – Based on 86 reviews

This double room features a minibar, private entrance and bathrobe.

• Ocean view

• Private bathroom with shower only

• Double whirlpool tub

• Balcony with two chairs and table

• Breakfast table and two chairs to living room

• Living room and dining room

• Welcome bottle of wine

• Liquor dispenser contains Premium upgraded brands of liquor: Bombay Sapphire Gin, Appleton Estate VX, J&B Whisky and Absolut Vodka**

• Minibar with sodas, bottled water, juices, domestic beers (refreshed daily)

• In-room snacks include chips and peanuts**

• Coffeemaker

• Smart TV with personalized streaming via Google Chromecast®

• Aromatherapy menu

• Pillow menu

• Exclusive beach bag (one per room/per stay)

• CHI® hairdryer and straightener

• CHI ® bath amenities

• Bathrobes and slippers

• Bathroom scale

• Iron/ironing Board

• 24-hour room service and turndown service

• Digital safe (laptop size)

• Direct-dial telephone

• Apple TV with special apps including iTunes and Netflix

• Wireless Internet

• Alarm clock/radio/ iPod dock

• Individually controlled A/C

• Smoke free room

*2 adults only.

**Subject to availability and change at any time.

Show 11 photos

Family Superior, Ocean View

1 King Size Bed

Balcony

Free wifi

Microwave

Minibar

x8

+

x4

More details

2 connecting rooms. 1 bedroom with a king bed and 1 bedroom with 2 dbl beds. Shower. Balcony.

Room Amenities:

  • Welcome bottle of wine, Seating area, Liquor Dispenser containing rum, tequila, whiskey and vodka.

Subject to change at any time.

-Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers.

  • In room snacks include chips, chocolates, peanuts & crackers.
  • Coffee Maker.
  • CHI Bath Amenities.
  • Bathrobes & Slippers.
  • CHI Branded Professional Hair Dryer and Straightener.
  • Iron/ironing board.
  • Digital safe (laptop size).
  • Individually controlled A/C.
  • Direct Dial telephone.
  • Smart TV with Youtube, vTuner and Weather Channel.
  • Alarm Clock/Radio/IPOD Dock.
  • 24 Hour room service & Turndown service.
  • Non smoking room.
  • Wireless Internet.
  • Welcome amenities for families, Xbox 360/DVD player in the room, Selection of Xbox Games upon request, Selection of DVDs upon request. - Fun in the Sun Bucket Kit.
  • Special room service menu for kids.
  • Minibar in the kids’ room offers chocolate milkshakes, juice, soda, -water and kid friendly snacks.
  • L’Oreal Kids bath amenities, Kid sized slippers and robes.
  • Garden Views.

Requests can be made but not guaranteed

Show 10 photos

Superior Presidential Suite, 2 Bedroom, Ocean View

1 King Size Bed

1 Double Bed

Balcony

Free wifi

Minibar

Flat-screen TV

More details

Room Size: 644 sq ft

• One bedroom with king-sized bed with full bathroom to include double whirlpool tub shower

• One bedroom with double beds with private shower only

• Ocean view

• Balcony with chairs and table (the rooms located in the North Tower have a french balcony)

• Dining and bar area

• Half bathroom in living room

• Liquor dispenser contains premium upgraded brands of liquor: Bombay Sapphire Gin, Appleton Estate VX, J&B Whisky and Absolut

Vodka**

• Selection of one additional premium liquor bottle per stay**

• Minibar with sodas, bottled water, juices, domestic beers (refreshed daily)

• Coffeemaker

• Smart TV with personalized streaming via Google Chromecast®

• Xbox 360 in the room and selection of Xbox games upon request

• Aromatherapy menu

• Pillow menu

• CHI® bath amenities

• CHI ® hairdryer and straightener

• Exclusive beach bag (one per room/per stay)

• Bathrobes and slippers

• Bathroom scale

• Iron/ironing board

• 24-hour room service and turndown service

• Digital safe (laptop size)

• Direct-dial telephone

• Wireless Internet

• Alarm clock/radio/iPod dock

• Individually controlled A/C

• Smoke free room

*6 guests, including children ages 4 -17.

**Subject to availability and change at any time.

Show 8 photos

Superior Deluxe, King/2 Double, Ocean View, Balcony

1 King Size Bed

2 Double Beds

580 sqft

Balcony

x4

+

x3

More details

Superior Deluxe - Ocean View with Balcony is 581 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width.

Show 8 photos

Deluxe, 2 Double/King, Resort View, Balcony

2 Double Beds

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

More details

Room size

Measures: 301 ft2 / 28m2

Comfy beds, 8.9 – Based on 86 reviews

This double room features a tea/coffee maker, iPod dock and air conditioning.

• One king-sized bed or two double beds

• Views are limited and may be partially obstructed

• Balcony with table and two chairs

• Private bathroom with shower only

• Breakfast table and two chairs

• Welcome bottle of wine

• Liquor dispenser containing white rum, dark special rum, whiskey and vodka**

• Minibar with sodas, bottled water, juices, domestic beers (refreshed daily)

• Coffeemaker

• Smart TV with personalized streaming via Google Chromecast®

• CHI® bath amenities

• Bathrobes and slippers

• CHI ® hairdryer and straightener

• Iron/ironing board

• 24-hour room service and turndown service

• Digital safe (laptop size)

• Wireless Internet

• Direct-dial telephone

• Alarm clock/radio/iPod dock

• Individually controlled A/C

• Smoke free room

*4 guest (2 double beds) or 2 guest (1 king-sized bed)

including children ages 4 -17.

Bed type is not guaranteed and subject to availability.

**Subject to availability and change at any time.

Show 8 photos

Deluxe, 2 Double, Resort View, Balcony

2 Double Beds

25 sqft

Balcony

Wifi

Room service

Minibar

x10

+

x6

More details

Deluxe Resort View with Balcony is 323 square feet and includes 2 double beds 131-150 width.

Standard Room with Ocean View in Moon Palace Jamaica

Show 8 photos

King/2 Double Room, Ocean View

1 King Size Bed

2 Double Beds

300 sqft

Ocean view

Private Bathroom

Private entrance

Minibar

More details

Indulge in a cozy Standard Room with breathtaking Ocean View, equipped with a King size bed, private entrance, and modern amenities like a minibar, coffee machine, and flat-screen TV to enhance your stay.

Honeymoon Suite in Moon Palace Jamaica

Show 7 photos

Suite Honeymoon

1 King Size Bed

325 sqft

Ocean view

Private Bathroom

Private entrance

Minibar

x8

+

x5

More details

Indulgent and romantic, our Honeymoon Suite offers a spacious retreat with a stunning ocean view, private entrance, and a luxurious king size bed. Unwind and relax while enjoying amenities such as a minibar, coffee machine, and flat-screen TV.

Deluxe Family Room in Moon Palace Jamaica

Show 11 photos

Family Deluxe

2 Double Beds

1 King Size Bed

645 sqft

Ocean view

Private Bathroom

Private entrance

Minibar

x8

+

x4

More details

Experience the ultimate family getaway in our spacious Deluxe Family Room, boasting 646 sqft of comfort and luxury. With two double beds and a king size bed, this room can accommodate up to 6 adults and 4 children. Enjoy breathtaking ocean views, relax in your private bathroom, and indulge in the convenience of a minibar and coffee machine. Additional amenities include a flat-screen TV, air conditioning, free toiletries, and more.

Two-Bedroom Presidential Suite in Moon Palace Jamaica

Show 10 photos

Presidential Suite, 2 Bedroom

2 Double Beds

1 King Size Bed

1485 sqft

Ocean view

Private Bathroom

Balcony

Private entrance

+

More details

Indulge in the grandeur of our Two-Bedroom Presidential Suite with 1485 sqft of space, accommodating 6 adults and 4 children, featuring breathtaking ocean views, a private balcony, a minibar, and luxurious amenities to ensure a truly memorable stay.

Ocean view with Balcony in Moon Palace Jamaica

Show 8 photos

King/2 Double Room, Ocean View, Balcony

1 King Size Bed

2 Double Beds

325 sqft

Ocean view

Private Bathroom

Balcony

Private entrance

x4

+

x3

More details

Stay in our spacious Ocean view room with a private balcony, where you can enjoy the breathtaking view of the ocean from the comfort of your own bed. Accommodating up to 4 adults and 3 children, this room is perfect for a relaxing and memorable family vacation.

Deluxe Room with Resort View in Moon Palace Jamaica

Show 9 photos

Deluxe, King/2 Double, Resort View

1 King Size Bed

2 Double Beds

300 sqft

Ocean view

Private Bathroom

Private entrance

Minibar

x4

+

x3

More details

Experience pure luxury and relaxation in our Deluxe Room with Resort View, featuring a spacious 301 sqft of comfort and elegance. Indulge in the breathtaking views of the ocean, enjoy a peaceful sleep on the plush king size bed, and revel in the convenience of modern amenities such as a private bathroom, minibar, and flat-screen TV.

Guest reviews

8.2

548 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Norman

8.2

June 2022

I like that the staff was friendly and that nothing seemed like a bother to them. They were really helpful and offered assistance right throughout without any hesitation.

I did not like the fact that the beach was full very early. I also didn’t like the fact that it’s gaye could not be able to book water sport while I was doing the booking confirmation. I did not like the process of the reservation when I was booking it online. There was a lot of back-and-forth with the different communication channels and it was a bit confusing and frustrating so I would not want to go through that again. Best on the conversations I had to have in regards to payment I thought it was a scam.

🇬🇧

Stacey

9.1

May 2022

i liked tanisha i think her name was worked saturday breakfast and lunch may 7, short pleasantly plump

i really hate the push to sell the 90 mins tour

🇯🇲

Richardo

9.1

December 2021

We loved the service, food, bed and decor.

Never liked the young lady who spoke to us about the different packages available she was very condescending and rude. She assumed that because we were Jamaicans we couldn't afford the deals

🇺🇸

Patrick

8.2

August 2022

The place was gorgeous and clean. The food was awesome.

The staff was very aggressive in trying to get guests to join the time share program. They would not accept no, and were very relentless from check in to even when checking out.

🇺🇸

Vickie

10

March 2023

Location was beautiful, spring break & bus ride from airport to Moon Palace was a night mare but Moon Palace was really nice. Bus ride going back to airport was completely different. Booked rooms very early for 4 but 6 went on trip Tried more than once to find out cost for other two going but never could, said had to wait until we arrived. Would have been a lot better if could have gotten help on this. Had 3 in 2 different rooms & got a king size bed & roll away bed. Would rather had 2 queen size beds in each room. Room was very nice & kept clean by Beverly.

Having two queen size beds instead of king & roll away.

🇯🇲

Donia

10

April 2023

Customer service was exceptional. Natalie was amazing! The food was also really good and the staff went out of their way to make you feel like you would definitely want to come back. The decor was definitely something to talk about. Loved it! My husband and I visited to celebrate our 7th wedding anniversary and we would definitely return with the rest of our family. There was something for everyone, including kids.

The wait at the Italian restaurant was a little long at dinner time. Also I think the cleaning schedules for the public restrooms (I.e. the one that's not in your room) needed to be more frequent.

🇬🇧

Jennifer

10

July 2023

Absolutely everything about the hotel, once we changed our original room. Our original room had no balcony. Every room should have a balcony to sit and relax on whilst taking in the beautiful view. After changing our room to one with a balcony, the rest of the stay was faultless.

We originally had a room with no balcony. All rooms should have a balcony. We were accommodated to a room with a balcony the next day, which makes all the difference in enjoying our stay.

🇯🇲

Anand

8.2

December 2021

Restaurant choices were very good

Check in process too laborious

🇯🇲

Beverley

10

August 2023

Many options for breakfast, including for persons with allergies or other dietary requirements. Local breakfast dishes were available also. All aspects of the Moon Palace experience were wonderful.

Would have liked to see more fine art from local artists, in addition to the craft items. Perhaps the nightly entertainment segments could last a bit longer. But all in all, there's nothing that I would definitively say I did not like at all.

🇺🇸

Chase

9.1

August 2023

It was perfect. I wished my vacation would never end. The Independence Day food and activities were impressive and much appreciated as well.

There was a lot of pressure from an employee to pay a deposit to secure another stay in the future upon checking out.

Points of Interest Around Moon Palace Jamaica

Attractions

Turtle Beach

0.4mi

Konoko Falls and Park

0.8mi

Shaw Park Gardens

1mi

Mystic Mountain Adventure Park

1.4mi

Dunn's River Falls

2.1mi

White River

2.4mi

Fern Gully

3.3mi

Harmony Hall

3.9mi

Blue Hole

4.6mi

Cranbrook Flower Forest

11.2mi

Bob Marley's Nine Mile

13.9mi

Green Grotto Caves

18mi

Puerto Seco Beach

19.7mi

Columbus Park Museum

20.7mi

Rio Bueno

24.9mi

Restaurants

Buccaneers Reef

Cuisines

  • International

Ambiances

  • Family Friendly

La Gondola

Cuisines

  • Italian

Ambiances

  • Family Friendly

Pier 8

Cuisines

  • Seafood

Ambiances

  • Family Friendly

Momo

Cuisines

  • Chinese
  • Japanese
  • Asian

Ambiances

  • Family Friendly

Gourmet Corner

Cuisines

  • Italian
  • Pizza
  • Sushi

Ambiances

  • Family Friendly

Boulangerie (Coffee shop)

Ambiances

  • Family Friendly

Sun Deck (Pizza and Snacks)

Cuisines

  • Pizza

Sun Deck Grill

Cuisines

  • GrillBbq

Pools

Location

  • Outdoor

Features

  • Shallow end

Availability

  • All season

Location

  • Outdoor

Features

  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • Shallow end

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Moon Palace Jamaica

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Water sports facilities on site

Beach

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Playground

Kids' meals

Garden

Bathtub

Free toiletries

Balcony

View

Stay rules - Moon Palace Jamaica

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Moon Palace Jamaica

What are the check-in and check-out times at Moon Palace Jamaica?

The standard timings at Moon Palace Jamaica are as follows: Check-in from 03:00 PM to 11:30 PM and check-out no later than 12:00 PM.

Does Moon Palace Jamaica come with parking?

Yes, there is ample parking available at Moon Palace Jamaica. Guests can avail of the private on-site parking facility, and the best part is, it is absolutely free! No need to worry about making parking reservations in advance.

How much does a stay at Moon Palace Jamaica cost?

Rooms at Moon Palace Jamaica are available starting from $291. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

What are the room types available at Moon Palace Jamaica?

Moon Palace Jamaica offers various room types including Standard Rooms with Ocean View, Suites (such as the Honeymoon Suite, Governor Suite, Suite with Sea View, and Junior Suite), Deluxe Family Rooms, and Deluxe Double Rooms with Balcony. These rooms range in size from 301 sqft to 1485 sqft. All rooms are non-smoking and can accommodate different numbers of adults and children, with bed configurations including King size beds, Double beds, or a combination of both.

Which amenities can guests enjoy at Moon Palace Jamaica?

Guests at Moon Palace Jamaica can spend their time enjoying a range of leisure amenities. The hotel offers a spa with wellness packages, providing guests with opportunities for relaxation and rejuvenation. The beachfront location and private beach area allow guests to enjoy the beautiful surroundings and participate in water sports activities. There are several pools available, including a kids' pool for younger guests. Additionally, guests can make use of the hot tub, sauna, and fitness center.

When it comes to dining options, the hotel has a variety of restaurants to choose from. Buccaneers Reef, La Gondola, Pier 8, Momo, and Gourmet Corner offer different cuisines in a family-friendly ambiance. Other options include the Boulangerie coffee shop and various bars around the hotel.

Overall, guests can enjoy a combination of relaxation, fun, and culinary experiences during their stay at Moon Palace Jamaica.

Is there a swimming pool at Moon Palace Jamaica?

Yes, the hotel does have a pool. There are four pools available at Moon Palace Jamaica. Pool 1 is outdoor and available all season. Pool 2 and Pool 3 are also outdoor and available all season, but they have age restrictions and are for adults only. Pool 4, however, is outdoor and available all season with an age restriction specifically for kids. It also features a shallow end.

Does Moon Palace Jamaica have on-site restaurants?

Yes, the hotel has multiple restaurants available on site. The restaurant options include Buccaneers Reef, La Gondola, Pier 8, Momo, Gourmet Corner, Boulangerie (Coffee shop), Snack Bar and Grill, Sun Deck (Pizza and Snacks), and Sun Deck Grill. They offer a variety of cuisines such as International, Italian, Seafood, Chinese, Japanese, Asian, Pizza, and Grill/BBQ.

Are both cash and credit cards valid payment options at Moon Palace Jamaica?

Yes, both cash and credit cards are valid payment options at Moon Palace Jamaica.