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+1-833-728-2041548 reviews
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$291Main Street, St. Anne's, Ocho Rios, Jamaica
Reservations:
+1-833-728-2041548 reviews
1/97
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Welcome to Moon Palace Jamaica, a luxurious 5-star hotel located on Main Street in Ocho Rios, Jamaica. This beachfront hotel offers stunning ocean views and a private beach area, perfect for relaxing under the sun. With a total of 548 reviews, it is highly regarded by guests for its exceptional service and amenities. Prices start from $291 per night, ensuring a truly indulgent getaway.
The hotel boasts an array of top-notch facilities, including a spa with wellness packages, an outdoor swimming pool, and water sports facilities, all available free of charge. Families will appreciate the kids' club, playground, and separate children's pool. There are also options for those seeking relaxation, such as a hot tub, sauna, and private beach area with beach chairs and umbrellas. With 24-hour front desk service, room service, and a restaurant on-site, all your needs will be met.
The rooms at Moon Palace Jamaica are elegantly furnished, featuring private balconies, flat-screen TVs, and free Wi-Fi. Each room also comes with a private bathroom, complete with a bathtub and complimentary toiletries. Additional amenities include air conditioning, a minibar, and a safe for your valuables. Whether you're traveling for business or pleasure, the hotel's convenient location, luxurious amenities, and outstanding reviews make it the perfect choice for your stay in Ocho Rios, Jamaica.
When you stay at Moon Palace Jamaica, you'll have access to not just one, but four incredible outdoor swimming pools. Pool 1 is perfect for a refreshing dip, while Pool 2 and Pool 3 are exclusively for adults, offering a tranquil atmosphere for relaxation. If you're traveling with kids, they will love Pool 4, which features a shallow end for safe splashing and fun. So whether you're looking to unwind in a serene setting or have a playful time with your family, there's a pool that suits your needs.
As for dining options, Moon Palace Jamaica offers an impressive selection of restaurants right on-site. Start your day with a delicious coffee and pastry from the Boulangerie, a charming family-friendly coffee shop. For lunch and dinner, you can choose from a variety of cuisines. Enjoy a taste of the sea at Pier 8, where you can savor fresh and delectable seafood dishes. If you're in the mood for international flavors, Buccaneers Reef offers a diverse menu to satisfy your cravings. For an Italian culinary experience, head to La Gondola, and for a fusion of Chinese, Japanese, and Asian cuisine, Momo is the place to be. There are plenty of options to please every palate.
At Moon Palace Jamaica, you can settle your bill with ease as they accept cash and major credit cards, including Visa, Mastercard, and American Express. This ensures a hassle-free check-out experience, allowing you to focus on your vacation and making unforgettable memories. So whether you prefer to pay with cash or card, the hotel has you covered.
Closest airports
Norman Manley International Airport
39.2miSangster International Airport
53.4miSpa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Water sports facilities on site
Beach
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Kids' meals
Garden
Bathtub
Free toiletries
Balcony
View
Show 8 photos
Superior Governor Suite, Ocean View
1 King Size Bed
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
More details
Room size
118 m²
Comfy beds, 8.9 – Based on 86 reviews
This double room features a minibar, private entrance and bathrobe.
• Ocean view
• Private bathroom with shower only
• Double whirlpool tub
• Balcony with two chairs and table
• Breakfast table and two chairs to living room
• Living room and dining room
• Welcome bottle of wine
• Liquor dispenser contains Premium upgraded brands of liquor: Bombay Sapphire Gin, Appleton Estate VX, J&B Whisky and Absolut Vodka**
• Minibar with sodas, bottled water, juices, domestic beers (refreshed daily)
• In-room snacks include chips and peanuts**
• Coffeemaker
• Smart TV with personalized streaming via Google Chromecast®
• Aromatherapy menu
• Pillow menu
• Exclusive beach bag (one per room/per stay)
• CHI® hairdryer and straightener
• CHI ® bath amenities
• Bathrobes and slippers
• Bathroom scale
• Iron/ironing Board
• 24-hour room service and turndown service
• Digital safe (laptop size)
• Direct-dial telephone
• Apple TV with special apps including iTunes and Netflix
• Wireless Internet
• Alarm clock/radio/ iPod dock
• Individually controlled A/C
• Smoke free room
*2 adults only.
**Subject to availability and change at any time.
Show 11 photos
Family Superior, Ocean View
1 King Size Bed
Balcony
Free wifi
Microwave
Minibar
x8
+
x4
More details
2 connecting rooms. 1 bedroom with a king bed and 1 bedroom with 2 dbl beds. Shower. Balcony.
Room Amenities:
Subject to change at any time.
-Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers.
Requests can be made but not guaranteed
Show 10 photos
Superior Presidential Suite, 2 Bedroom, Ocean View
1 King Size Bed
1 Double Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Room Size: 644 sq ft
• One bedroom with king-sized bed with full bathroom to include double whirlpool tub shower
• One bedroom with double beds with private shower only
• Ocean view
• Balcony with chairs and table (the rooms located in the North Tower have a french balcony)
• Dining and bar area
• Half bathroom in living room
• Liquor dispenser contains premium upgraded brands of liquor: Bombay Sapphire Gin, Appleton Estate VX, J&B Whisky and Absolut
Vodka**
• Selection of one additional premium liquor bottle per stay**
• Minibar with sodas, bottled water, juices, domestic beers (refreshed daily)
• Coffeemaker
• Smart TV with personalized streaming via Google Chromecast®
• Xbox 360 in the room and selection of Xbox games upon request
• Aromatherapy menu
• Pillow menu
• CHI® bath amenities
• CHI ® hairdryer and straightener
• Exclusive beach bag (one per room/per stay)
• Bathrobes and slippers
• Bathroom scale
• Iron/ironing board
• 24-hour room service and turndown service
• Digital safe (laptop size)
• Direct-dial telephone
• Wireless Internet
• Alarm clock/radio/iPod dock
• Individually controlled A/C
• Smoke free room
*6 guests, including children ages 4 -17.
**Subject to availability and change at any time.
Show 8 photos
Superior Deluxe, King/2 Double, Ocean View, Balcony
1 King Size Bed
2 Double Beds
580 sqft
Balcony
x4
+
x3
More details
Superior Deluxe - Ocean View with Balcony is 581 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width.
Show 8 photos
Deluxe, 2 Double/King, Resort View, Balcony
2 Double Beds
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Room size
Measures: 301 ft2 / 28m2
Comfy beds, 8.9 – Based on 86 reviews
This double room features a tea/coffee maker, iPod dock and air conditioning.
• One king-sized bed or two double beds
• Views are limited and may be partially obstructed
• Balcony with table and two chairs
• Private bathroom with shower only
• Breakfast table and two chairs
• Welcome bottle of wine
• Liquor dispenser containing white rum, dark special rum, whiskey and vodka**
• Minibar with sodas, bottled water, juices, domestic beers (refreshed daily)
• Coffeemaker
• Smart TV with personalized streaming via Google Chromecast®
• CHI® bath amenities
• Bathrobes and slippers
• CHI ® hairdryer and straightener
• Iron/ironing board
• 24-hour room service and turndown service
• Digital safe (laptop size)
• Wireless Internet
• Direct-dial telephone
• Alarm clock/radio/iPod dock
• Individually controlled A/C
• Smoke free room
*4 guest (2 double beds) or 2 guest (1 king-sized bed)
including children ages 4 -17.
Bed type is not guaranteed and subject to availability.
**Subject to availability and change at any time.
Show 8 photos
Deluxe, 2 Double, Resort View, Balcony
2 Double Beds
25 sqft
Balcony
Wifi
Room service
Minibar
x10
+
x6
More details
Deluxe Resort View with Balcony is 323 square feet and includes 2 double beds 131-150 width.
Show 8 photos
King/2 Double Room, Ocean View
1 King Size Bed
2 Double Beds
300 sqft
Ocean view
Private Bathroom
Private entrance
Minibar
More details
Indulge in a cozy Standard Room with breathtaking Ocean View, equipped with a King size bed, private entrance, and modern amenities like a minibar, coffee machine, and flat-screen TV to enhance your stay.
Show 7 photos
Suite Honeymoon
1 King Size Bed
325 sqft
Ocean view
Private Bathroom
Private entrance
Minibar
x8
+
x5
More details
Indulgent and romantic, our Honeymoon Suite offers a spacious retreat with a stunning ocean view, private entrance, and a luxurious king size bed. Unwind and relax while enjoying amenities such as a minibar, coffee machine, and flat-screen TV.
Show 11 photos
Family Deluxe
2 Double Beds
1 King Size Bed
645 sqft
Ocean view
Private Bathroom
Private entrance
Minibar
x8
+
x4
More details
Experience the ultimate family getaway in our spacious Deluxe Family Room, boasting 646 sqft of comfort and luxury. With two double beds and a king size bed, this room can accommodate up to 6 adults and 4 children. Enjoy breathtaking ocean views, relax in your private bathroom, and indulge in the convenience of a minibar and coffee machine. Additional amenities include a flat-screen TV, air conditioning, free toiletries, and more.
Show 10 photos
Presidential Suite, 2 Bedroom
2 Double Beds
1 King Size Bed
1485 sqft
Ocean view
Private Bathroom
Balcony
Private entrance
+
More details
Indulge in the grandeur of our Two-Bedroom Presidential Suite with 1485 sqft of space, accommodating 6 adults and 4 children, featuring breathtaking ocean views, a private balcony, a minibar, and luxurious amenities to ensure a truly memorable stay.
Show 8 photos
King/2 Double Room, Ocean View, Balcony
1 King Size Bed
2 Double Beds
325 sqft
Ocean view
Private Bathroom
Balcony
Private entrance
x4
+
x3
More details
Stay in our spacious Ocean view room with a private balcony, where you can enjoy the breathtaking view of the ocean from the comfort of your own bed. Accommodating up to 4 adults and 3 children, this room is perfect for a relaxing and memorable family vacation.
Show 9 photos
Deluxe, King/2 Double, Resort View
1 King Size Bed
2 Double Beds
300 sqft
Ocean view
Private Bathroom
Private entrance
Minibar
x4
+
x3
More details
Experience pure luxury and relaxation in our Deluxe Room with Resort View, featuring a spacious 301 sqft of comfort and elegance. Indulge in the breathtaking views of the ocean, enjoy a peaceful sleep on the plush king size bed, and revel in the convenience of modern amenities such as a private bathroom, minibar, and flat-screen TV.
8.2
548 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Norman
8.2
June 2022
I like that the staff was friendly and that nothing seemed like a bother to them. They were really helpful and offered assistance right throughout without any hesitation.
I did not like the fact that the beach was full very early. I also didn’t like the fact that it’s gaye could not be able to book water sport while I was doing the booking confirmation. I did not like the process of the reservation when I was booking it online. There was a lot of back-and-forth with the different communication channels and it was a bit confusing and frustrating so I would not want to go through that again. Best on the conversations I had to have in regards to payment I thought it was a scam.
🇬🇧
Stacey
9.1
May 2022
i liked tanisha i think her name was worked saturday breakfast and lunch may 7, short pleasantly plump
i really hate the push to sell the 90 mins tour
🇯🇲
Richardo
9.1
December 2021
We loved the service, food, bed and decor.
Never liked the young lady who spoke to us about the different packages available she was very condescending and rude. She assumed that because we were Jamaicans we couldn't afford the deals
🇺🇸
Patrick
8.2
August 2022
The place was gorgeous and clean. The food was awesome.
The staff was very aggressive in trying to get guests to join the time share program. They would not accept no, and were very relentless from check in to even when checking out.
🇺🇸
Vickie
10
March 2023
Location was beautiful, spring break & bus ride from airport to Moon Palace was a night mare but Moon Palace was really nice. Bus ride going back to airport was completely different. Booked rooms very early for 4 but 6 went on trip Tried more than once to find out cost for other two going but never could, said had to wait until we arrived. Would have been a lot better if could have gotten help on this. Had 3 in 2 different rooms & got a king size bed & roll away bed. Would rather had 2 queen size beds in each room. Room was very nice & kept clean by Beverly.
Having two queen size beds instead of king & roll away.
🇯🇲
Donia
10
April 2023
Customer service was exceptional. Natalie was amazing! The food was also really good and the staff went out of their way to make you feel like you would definitely want to come back. The decor was definitely something to talk about. Loved it! My husband and I visited to celebrate our 7th wedding anniversary and we would definitely return with the rest of our family. There was something for everyone, including kids.
The wait at the Italian restaurant was a little long at dinner time. Also I think the cleaning schedules for the public restrooms (I.e. the one that's not in your room) needed to be more frequent.
🇬🇧
Jennifer
10
July 2023
Absolutely everything about the hotel, once we changed our original room. Our original room had no balcony. Every room should have a balcony to sit and relax on whilst taking in the beautiful view. After changing our room to one with a balcony, the rest of the stay was faultless.
We originally had a room with no balcony. All rooms should have a balcony. We were accommodated to a room with a balcony the next day, which makes all the difference in enjoying our stay.
🇯🇲
Anand
8.2
December 2021
Restaurant choices were very good
Check in process too laborious
🇯🇲
Beverley
10
August 2023
Many options for breakfast, including for persons with allergies or other dietary requirements. Local breakfast dishes were available also. All aspects of the Moon Palace experience were wonderful.
Would have liked to see more fine art from local artists, in addition to the craft items. Perhaps the nightly entertainment segments could last a bit longer. But all in all, there's nothing that I would definitively say I did not like at all.
🇺🇸
Chase
9.1
August 2023
It was perfect. I wished my vacation would never end. The Independence Day food and activities were impressive and much appreciated as well.
There was a lot of pressure from an employee to pay a deposit to secure another stay in the future upon checking out.
Attractions
Turtle Beach
0.4miKonoko Falls and Park
0.8miShaw Park Gardens
1miMystic Mountain Adventure Park
1.4miDunn's River Falls
2.1miWhite River
2.4miFern Gully
3.3miHarmony Hall
3.9miBlue Hole
4.6miCranbrook Flower Forest
11.2miBob Marley's Nine Mile
13.9miGreen Grotto Caves
18miPuerto Seco Beach
19.7miColumbus Park Museum
20.7miRio Bueno
24.9miAttractions
Turtle Beach
0.4miKonoko Falls and Park
0.8miShaw Park Gardens
1miMystic Mountain Adventure Park
1.4miDunn's River Falls
2.1miWhite River
2.4miFern Gully
3.3miHarmony Hall
3.9miBlue Hole
4.6miCranbrook Flower Forest
11.2miBob Marley's Nine Mile
13.9miGreen Grotto Caves
18miPuerto Seco Beach
19.7miColumbus Park Museum
20.7miRio Bueno
24.9miAirports
Norman Manley International Airport
39.2miSangster International Airport
53.4miBuccaneers Reef
Cuisines
Ambiances
La Gondola
Cuisines
Ambiances
Pier 8
Cuisines
Ambiances
Momo
Cuisines
Ambiances
Gourmet Corner
Cuisines
Ambiances
Boulangerie (Coffee shop)
Ambiances
Sun Deck (Pizza and Snacks)
Cuisines
Sun Deck Grill
Cuisines
Location
Features
Availability
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Water sports facilities on site
Beach
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Kids' meals
Garden
Bathtub
Free toiletries
Balcony
View
Activities
Beach
Diving
Game room
Nightclub/DJ
Ping-pong
Pool table
Snorkeling
Water sports facilities on site
Bathroom
Additional bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Laptop size safe
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Dining area
Sitting area
Media & Technology
DVD player
Flat-screen TV
iPod dock
Radio
Satellite channels
Telephone
TV
Video games
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private beach area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Iron
Safety & security
24-hour security
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Outdoor swimming pool
Pedicure
Public Bath
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Waxing services
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
View
Garden view
Ocean view
View
From 15:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
What are the check-in and check-out times at Moon Palace Jamaica?
The standard timings at Moon Palace Jamaica are as follows: Check-in from 03:00 PM to 11:30 PM and check-out no later than 12:00 PM.
Does Moon Palace Jamaica come with parking?
Yes, there is ample parking available at Moon Palace Jamaica. Guests can avail of the private on-site parking facility, and the best part is, it is absolutely free! No need to worry about making parking reservations in advance.
How much does a stay at Moon Palace Jamaica cost?
Rooms at Moon Palace Jamaica are available starting from $291. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
What are the room types available at Moon Palace Jamaica?
Moon Palace Jamaica offers various room types including Standard Rooms with Ocean View, Suites (such as the Honeymoon Suite, Governor Suite, Suite with Sea View, and Junior Suite), Deluxe Family Rooms, and Deluxe Double Rooms with Balcony. These rooms range in size from 301 sqft to 1485 sqft. All rooms are non-smoking and can accommodate different numbers of adults and children, with bed configurations including King size beds, Double beds, or a combination of both.
Which amenities can guests enjoy at Moon Palace Jamaica?
Guests at Moon Palace Jamaica can spend their time enjoying a range of leisure amenities. The hotel offers a spa with wellness packages, providing guests with opportunities for relaxation and rejuvenation. The beachfront location and private beach area allow guests to enjoy the beautiful surroundings and participate in water sports activities. There are several pools available, including a kids' pool for younger guests. Additionally, guests can make use of the hot tub, sauna, and fitness center.
When it comes to dining options, the hotel has a variety of restaurants to choose from. Buccaneers Reef, La Gondola, Pier 8, Momo, and Gourmet Corner offer different cuisines in a family-friendly ambiance. Other options include the Boulangerie coffee shop and various bars around the hotel.
Overall, guests can enjoy a combination of relaxation, fun, and culinary experiences during their stay at Moon Palace Jamaica.
Is there a swimming pool at Moon Palace Jamaica?
Yes, the hotel does have a pool. There are four pools available at Moon Palace Jamaica. Pool 1 is outdoor and available all season. Pool 2 and Pool 3 are also outdoor and available all season, but they have age restrictions and are for adults only. Pool 4, however, is outdoor and available all season with an age restriction specifically for kids. It also features a shallow end.
Does Moon Palace Jamaica have on-site restaurants?
Yes, the hotel has multiple restaurants available on site. The restaurant options include Buccaneers Reef, La Gondola, Pier 8, Momo, Gourmet Corner, Boulangerie (Coffee shop), Snack Bar and Grill, Sun Deck (Pizza and Snacks), and Sun Deck Grill. They offer a variety of cuisines such as International, Italian, Seafood, Chinese, Japanese, Asian, Pizza, and Grill/BBQ.
Are both cash and credit cards valid payment options at Moon Palace Jamaica?
Yes, both cash and credit cards are valid payment options at Moon Palace Jamaica.
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