Great location, close to the metro and right in the city center. Great to have a microwave in the lobby, especially when you buy some bento boxes Staff were nice, and the facilities were very clean

1. Room cleaning is only done on the 4th night, which means oyu need to leave old towels and trash outside each morning if you want them removed 2. It is located in the redlight district, however you won't feel unsafe one bit, and surprisingly it's not noisy 3. Hotel won't help you book a taxi 4. Rooms were small, but that is to be expected.

I got super lucky because when I arrived there was a street festival happening, so there was lots going on and it felt super fun. The hotel was just what I wanted, central and easy to reach from the ferry terminal. My room was small, but it was enough for a place to relax after a day of sightseeing. The breakfast wasn't anything special, but it was ok. The staff were lovely and helpful. I thought I had booked a room with a canal view, but it was not to be.

Once the festival ended, it turned out I was in a bit of a red light district. Lots of seedy bars for men looking for 'escorts'. But it was safe, and interesting (if a little sad) to watch.

I like how the lobby and front entrance have been refurbished. The superior twin room is quite spacious. The Wi-Fi was strong. Air conditioning was very good. There was missing breakfast coupon and a strange looking handy cleaner on the desk, but front desk came and resolve issue immediately.

Didn’t like that the double room is dated inside. This is a 3 star hotel. No entrance way for car stopping to unload luggage. The area is sketchy after 9:30pm. Not too desirable for family stay. English proficiency is limited in this hotel. I tried calling and they could not communicate with me in English.

Location was good and breakfast was even better

Nothing I can think of.

My friend was flying down from New York City, JFK AirPort when her flight was badly delayed and couldn’t make it in time. The front office staffs are always so accommodative, understanding and supportive! Told us to get in touch with Agoda and they will Not Charge us for it. So beautiful and kind! Unlike the disgusting and disgraceful Marriott Hotel Surawongse’s team in Thailand! Mean and egotistical staffs. They’ll never come close to the lovely Japanese hospitality.

Nothing. Everything is Perfect.

The SPA facility was excellent. All staff was very friendly and helpful. Great location as it was surrounded by lots of great restaurant and wonderful Fukuoka Park.

Cleanness of room floor - I found it because when I dropped my grapes on floor of my room. I tried to clean the floor with a wet wipes but the wipes turned "black"....other than that i think it was good enough as expected.

Great location. 3 minute walk to the subway line to the airport and lots of restaurants and bars nearby. The views from the 13th floor lobby were spectacular. Rooms are as you would expect in a business hotel - small but well- equipped. There is a public bath on the 14th floor, which has views over the city.

Breakfast in the Italian restaurant downstairs was the usual buffet mix of Japanese and Western fare. But is it too much to hope for a decent. up of coffee in an Italian restaurant? Apparently it is.

The corner room for 3 persons is quite spacious. I like the decor, which is simple and comfortable. The location is great, especially if you would like to eat and shop. The hot spring bath on the roof floor provides a bonus relaxation.

The car park is not the ordinary type and each in and out requires special control by staff. The breakfast area is a bit crowded.

Reception staff are very friendly and helpful. The location of the hotel is just next to the canal and walking distance to the main shopping district. The room is clean, and the bed is comfortable. Highly recommended.

There isn't any porter service. The reception is located on the 13th floor. Cumbersome for travellers with big and more than 1 luggage.

Apart from not clearing the rubbish bin, all others are good

Although we are told that there is no room cleaning, it is better to have the rubbish bin clear daily because the bin is quite small and there is the food residue e.g. fruit skins or drink boxes in our rubbish every day. It is not good in hygiene.