relatively new and modern hotel. full size bathtub. i dont care if it was a love hotel but it definitely look like a good business hotel now. unfortunately its check out time was so early at 10am. probably the only hotel ive been around the world that check out this early and that's why i minus 2 point out of the 10 if you are renting a private car, end your trip with this hotel if your flight is on the next day. you can save money and all the hectic airport transfer.

We got a free room upgrade, which was fantastic! The hotel provided a lot of amenities, so we didn't need to bring any toiletries. It was also a 10 minute walk from the airport, which was fantastic for our early flight.

The shower room was freezing and the hot water was limited. There was also only one window that was tucked behind a hard panel to keep in the heat as the window wasn't insulated at all.

A member of staff helped with the computerised check in. The room was large and clean - good for an airport stop off. A 7/11 was pretty well next door. The hotel was 5 mins walk from the airport, so we managed this with our cases. We got a taxi to Itami Sky park (and found a bus back) which was a brilliant plane viewing point - but take mossy repellant!

Very convenient for Itami Airport (5 minutes easy walk). Gave us a free upgrade on our room because a better room was available. 7-11 1 minute away. Room was large, well-appointed and very clean.

No bars or restaurants in the area. Automated check worked fine but I’d prefer to check in with a human.

Can walk easily from hotel. Check in was by a machine, their was no check in staff, but I didn't have any issues checking in, even in English. The room was Large compared to most places I stayed in Japan, the free amenities in the room were nice touches! The room was also extremely clean!

Lobby had a cigarette smell, but that was the only complaint I really had.

Room size was satisfactory.

There is only one power line near the bed. And if you want to use the kettle you have to put it on the floor because this is how you can connect power. We chose the hotel as Airport Hotel but still we had to take a taxi to the airport because the hotel does not have a shuttle. And since they called the taxi for 7:10 instead of 7:30 I had to pay a lot (because of waiting fee) for such a short distance. And it is not near the public transport as well. You have to walk quite a distance for train.

The hotel was very convenient for visiting family in the local area. As we were there for a week we were really pleased with the large size of the room and the comfortable bed.

The hotel is next to quite a busy road which could sometimes be a bit noisy. When we booked there were only smoking rooms available, but the smell went away after a couple of days.

This is the second time I've stayed at Reftel Hotel. It's a smaller size hotel where the accommodations are nice, especially the large bath area, reminiscent of "old fashion" Japanese bathing facilities where a washing and shower area outside of the deep large bathtub. The staff is very friendly and professional. Definitely order the breakfasts, whether European or Japanese style. I will definitely stay there again on my next visit to Osaka.

I wish there was a send-out laundry service option for convenience.

Spacious rooms and large tub and shower area. Very close (10minutes) walking distance to Itami airport. Great for early morning flights and there is a 7/11 close by so can easily grab breakfast or a quick meal to go.

Excellent value! Very clean and nice facility. Rooms were large. Check-in was very simple and the kiosks had an English option. The hotel is walkable from the airport and the location is quiet.

Pillows were very hard