Beautiful rooms (disability friendly) with a view of the ocean. Professional, friendly staff that can also speak English. There is a 24hr small self-service convenience store in the hotel, and a FamilyMart right across the street. Look for the special passage where you can cross safely under the busy street. Ample parking available.

It takes a very long time for the hot water in the shower to heat up - you need to keep the water running for almost 10 minutes before noticing a temperature change. Once the water is warm the temperature is stable and there are no further problems.

The spa was fantastic! Indoor / outdoor facilities. Sauna, several mineral pools, beautiful view. Get the breakfast! It was delicious and served in a quaint tatami mat, private room with a heater at our feet. Really beautiful and a highlight of our trip. The double room was huge and SO comfortable. Floor to ceiling windows with ocean view. You basically live in the robes and jackets and slippers in the hotel. There was a van waiting at the train station to bring us up to the hotel (at the top of the hill)...very convenient and we did not even know about it! Loved the whole experience of this Onsen hotel!

The bathtub in the room needs updating, but we were in the spa morning and evening, so we used facilities down there. The rooftop spa was closed because it was raining, but heard from another guest it is very cool. Also, the town itself is tiny, and although there is a beach, the building down there have seen better days. I think the pandemic hit Atagawa hard.

The ryokan is located in a quaint little onsen town, quite like how quiet it gets. The large variety of onsens available on site were excellent, room was very comfortable, view of the sea was great.

Some of the appliances were showing its age, though admittedly they were still in excellent condition.

the hotel is very nice, it is a pity that we didn't have dinner and breakfast. The staff in the lobby are excellent, though they are not good in English. i would like to visit next time and stay longer.

Staff there lies in the face. When I asked about the operational hours of sauna, I was told it was open until 9.30 am. When I arrived at 8.50 it was already turned off but still warm. When I asked again, when did sauna closed, the same staff told me it had in fact been shut down for the last two years. The bathroom in the room was nice and clean but running only cold water.

The facilities are the best, they have many type of Onsen for your experience.

One of their receptionist is not friendly when I cannot communicate to them in Japanese.

Beautiful onsen hotel for a quick escape from Tokyo. The hotel offered an easy shuttle from the train station and the staff were so kind and welcoming. The evening meal was delicious and the multiple onsens were perfect (especially the rooftop!) I splurged for a Qoomo room with the daybed and balcony that felt spacious and well worth it for the view. Wifi and Nescafe coffee maker were also up to standard.

Good onsen, great service picking up at train station, good decor of Japanese style room

A very steep road walking from train station

Great selection of onsens, clean and well-maintained. Rooftop bath was quite fun. Great view from the room. Short walk to the station if you don't mind the stairs. Incredibly helpful staff.

Beds and pillows were a bit rough but this is of course a matter of personal preference. Parts of the room don't have AC and get quite hot during the day.

onsen/natural hotspring was awesome. me and my husband reserved private onsen we enjoyed so much. there are lot of choices of onsen. out-door bath, out-door foot bath, large communal bath. umi iro & sora iro. we also like free shuttle bus from izu atagawa station to/ from hotel station. the room is spacious with a very nice view, mountain and the sea. Highly recommended for those onsen lovers & nature lovers!!!