Staying in ryukan is a must of my trip to Japan and Arai Ryukan doesn't make me disappointed. Starting from the location of the ryukan which is very easy to reach. You get off to check in and the staff will bring your car to the parking. Checking in is my first impression. The staff is willing to answer your questions and will show you all facilities available. You will have your own personal caregiver. The dinner and breakfast are included in the price and they are very excellent. The onsen both indoor and outdoor are the unforgettable experience. The town attractions are located within the walking distance..

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Everything was exceptional. The traditional building was beautifully maintained and every corner was photo worthy. The staff were friendly and took very good care of us. Our room was beautiful and spacious, we had a wooden tub in our bathroom to soak in and amazing garden views from the windows. The food was beautifully presented and delicious. Onsens were wonderful and each one had its own charm and feel. The place is a short walk from the bus stop and next to the bridges and bamboo grove, allowing easy access in the evening. The stay at this ryokan was definitely a highlight of our Japan trip and we’d love to stay here again.

I booked this ryokan to celebrate my partner's 30th birthday. This is the first time we have stayed at a ryokan, and the stay has exceeded our expectations! The ryokan itself is a national cultural asset, indeed the interior is absolutely stunning, with lots of nature and a pond where you can feed the koi. Our room was Japanese style with a river view, the view is impressive. The onsens inside the ryokan are very comforting, as well as the kaiseki dinner and the hearty breakfast. Staff was very friendly and helpful.

Both dinner & breakfast were outstanding, and the location also got things around to see.

Everything was fine. I can't pick something I didn't like. If we stayed more than two nights, then maybe I will find things, but I am not sure if they changed their menu; I wonder if I stay again, will I get the same menu and food?

Staying at Arai Ryokan was like traveling back in time to a place where you can experience the true meaning of "omotenashi" (traditional Japanese hospitality). The service was absolutely outstanding and dinner and breakfast (served in our room) was just amazing and made with fresh ingredients from the local area. Our room faced the river and we enjoyed a foot onsen on our balcony while taking in the view. We also enjoyed trying the various onsen baths available in the ryokan complex. We are very much looking forward to staying again.

Its not really a complaint, but despite not being very thick the futon was so warm it was actually hot.

Traditional house with excellent views

It’s hard to buy food and drinks at night, especially there’s no fresh mil for selling.

Wonderful getaway in beautiful surroundings and charming rooms. In room dining for both dinner and and breakfast was great.

Breakfast was better than dinner. Different onsens at hotel.

Lacking some amenities compared to other ryokans.

beautiful gardens everywhere, well maintained, room well kept, gorgeous garden view.

a little remote but doable.

Central location, many choices of excellent onsen, attentive service, beautiful hotel grounds.