Location, location, location. Near Sakuragicho JR Station, Blue Line subway, and not far from Toyoko/Minatomirai line. Also bus terminal in front. The hotel is connected to the Colette Mare building with lots of shops and restaurants. It also connects to a moving walkway to Landmark Bldg with its many shops and restaurants and close by to two other shopping/ restaurant complexes. There is an amusement center in front of the hotel with a ferris wheel. The whole place is called Minato Mirai: futuristic harbor.

Slippery bath tub floor with not enough safety bars to hold on to.

The hotel’s location is fantastic! It’s right next to the mall, station, and tons of tourist spots. The rooms are super spacious and have everything you need. And if you’re feeling tired, you can just walk to the mall right from the hotel lobby. The staff gets extra points for being able to accommodate our late night / early morning arrival from a delayed red-eye flight (arriving at 2AM). Just give them a heads-up and they'll answer through here about it.

The rooms by default only comes with a single pillow per bed, so you'll have to request it if you need more (and it's easy to do). There's also not much options in the vending machines per floor or even a common microwave to use, so you might want to find ways to warm your food if you bought them at the supermarket or the train station.

We were particularly impressed by the hotel’s excellent location, which made getting around very convenient. Additionally, the associates working there were incredibly friendly and welcoming, which made our visit even more enjoyable. Lastly, the cleanliness of the property truly stood out—it was evident that great care is taken to maintain a high standard.

The lighting in the rooms was very dim, which made it difficult to see or read comfortably. It would have been helpful to have brighter or more focused lighting, especially for reading or viewing something without having to rely on the light from our phones.

The amazing view of the waterfront and ferris wheel was worth the additional cost. Beds are comfy and the sofa was an added bonus. The location is excellent as a supermarket is located next door in the basement along with the shopping mall. There is a 7-11 in the same building that is open 24/7 in case you want a snack/meal/drink. Just steps away from the train station and Yokohama Air Cabin for spectacular views of Yokohama.

The property was hard to find at first. Google Maps takes you into a building entrance that leads into the mall. We got lost but eventually figured out the separate hotel entrance from the mall. See pictures for better reference. There needs to be better signage and arrows directing people to the hotel’s elevator located on the left side before you enter the mall doors. You have to take the elevator up to the fourth floor, if I recall, to check in with the front desk and then enter a separate elevator to reach your room.

The location was superb, and I loved the area very much. It’s very close to Starbucks, a supermarket, and department stores (it’s above a department store). The staff were lovely and helpful, even after we left. We ended up contacting them about stuff we accidentally left, and they were very prompt. Many staff spoke English and were friendly.

Our room was nice and spacious, but some areas were dusty, especially above the headrest. I know it’s not a place you always clean, but that amount of dust looked like it hadn’t been touched for a long time.

Location was ideal as its next to the cable car so we can travel to and fro from there. Taxi stand and Train stations was next to Hotel so transportation was settled. Room had a good view which on a good day, you can catch the view of Mount Fuji, so that was nice.

Entrance to hotel lobby was kinda confusing whether you came in by side entrance or through the mall. So after the first time you should be able to familiarize oneself. Word of advise, take a photo of where you come out from (eg, shop front) so you look for that landmark again.

There was everything that I loved about this place and the room which faced the river was so breathtaking, I can not thank the hotel enough for giving us a riverview room. The staff were amazing and my Japanese was so poor their english was awesome. We had three people in the room and it had plenty of space to move around in. The location is right at the JR Sakuragicho station and only one stop from Yokohama which bascially can take you to all the go to places in Tokyo and surrounds. I loved this particular location as it was also much quieter than the others, and lots of places to eat, the coin laundry was not too far to walk, and everything was so super relaxing at this hotel. A huge thanks again.

A coin laundry on site would have been extra fantastic but its nothing really, because everything and I mean everything was great.

The room was extremely spacious, cozy and gave a sense of warmth. The bathroom also was huge, not the usual all-plastic japanese cheap bathrooms, but a complete, enjoyable space with great style and lighting. The hotel couldn't be more central in the area of Sakuragicho/Landmark Tower, and gave countless possibilities for shopping or dining.

The staff memeber who checked me in wasn't very friendly, they gave me the feeling that I wasn't welcome there because I would only spend one night... Nevertheless, they were helpful when needed.

The location of the property was perfect - Inside of a mall which also includes a super market and right in front of the Sakuragicho station. We loved how we had easy access to a convenient store as well.

We’ve noticed the hotel room was a little dusty, especially the first set of towels that it was set in the room. We wished there was a microwave in the facility. We also wished the fee for the gym was a little more affordable. It was ¥3,300 per visit, but we wished it was around the range of ¥1,500 to ¥2,000.

The location close to the ferris wheel and harbor is wonderful. There is an easy train connection. The big mall is nearby (but closes are 8 pm.) There is a supermarket on the BF1-level open until 23h. Rooms are spacious. The view is amazing when you have a room at the right side of the building. There is a restaurant on side and there is a konbini is the same building. Staff is friendly.

The hotel was rather pricey and I got a room at the back of the building. You get a room that looks out over the town, but the real treat is at the other side of the building. Breakfast is quite expensive and you can reserve your table through an app because it gets rather busy, especially during weekends. The room is quite sizable but it is finished in a dark wood which makes it rather dark and gloomy. Check-in was very slow. The front desk was only manned with one receptionist and it took a while to get checked-in. The receptionist needed to go to-and-front and that was rather time consuming. Lobby is small. You need to take two elevators to get the the ground floor. The konbini was almost sold out around 10-o-clock in the evening.