I loved this location a lot. It was clean and beautiful, but rustic like a Victorian house. I loved the garden views from different places around the hotel, the privacy of the garden and hotel from the outside world, and the calm, peaceful atmosphere. The koi fish were adorable, and the walking path was nice. This is the best staff I've ever met; I wrote them in advance about a health condition, and they did their best to accommodate me.

It exceeded my expectations in many ways, but I wasn't expecting it to be rustic. I thought that 'art hotel' meant there would be lots of modern sculptures and contemporary painting. It felt like I was in an old Victorian house, which was pleasant, but a bit of a surprise. Maybe it's not a dislike, but something I wish the website could've explained better that 'art hotel' means 'rustic Victorian-style hotel.' Actual dislikes included low thread-count bed sheets and Japanese-style pillows.

The garden landscape was excellent. Providing a wonderful setting for any event. Room was more then adequate, providing most necessary amenities. Buffet was above average and delicious. Value to the dollar, excellent.

Reservation made with view of their spectacular garden. Unfortunately, the view is obstructed by a ledge that extends far enough out that you barely get the view that you were anticipating.

The location was perfect! We discussed coming back for the same location and enjoyment. With family here in Japan, we definitely will!

The room itself was so comfortable, including restroom, living area, etc. It was tight moving about the room, so the size could have been bigger, but not a problem for us.

Great location. Easy walking distance to train station, market, castle and restaurants. Room is spacious. Big comfy beds. Very clean. Friendly staff. Beautiful garden is a bonus. Enjoyed nice varieties of breakfast selections.

None.

Breakfast is good, nothing to complain. Location is good, near the Tanga Market.

I feel not so happy at the reception desk when I went to checkin. The lady spoke not so good English and I could not catch what she said and I tried to ask again, but she made some moody face.

Good Location,Great Japanese Garden,Good Breakfast and room -beautiful European Style Decoration

Many doors of the Closets and bathrooms make frustrate and uncomfortable.The bathtab with glass-window and no hand holder make customers in danger when going inand out the bathtab.

The garden is really beautiful and I like the style of the hotel. It is nice to walk around the facilities.

Too much dust everywhere. They really need to vacuum everything and clean carpets and curtains. If you have an allergy it might not be recommended.

We loved this hotel!! You can walk or take a short taxi to the train station. There are many fun food spots in the neighborhood. The hotel itself was gorgeous. It had a beautiful garden *and* a super delicious breakfast!! We stayed here during our honeymoon and had a wonderful time.

Only about a 10 minute walk from Kokura shinkansen station. Staff were very helpful with reccomendations for places to eat in the evening. Our room was very quaint and the bed was super comfortable. we only wished we stayed longer.

location is good, short walk to Kokura train station or local train station. short walk to Tanga market.

not enough plugs to charge our devices. we had to unplug lights / TV to free up plus for our devices. carpets and curtains had stains. place was generally dated.