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7.5

1,146 reviews

Matsue New Urban Hotel

Matsue New Urban Hotel

Nishichamachi 40-1, Shimane, 690-0845, Japan

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Free wifi

Air conditioning

Kid-friendly buffet

Bar

Soundproof rooms

Hot spring bath

24-hour front desk

Matsue New Urban Hotel

Welcome to Matsue New Urban Hotel, your cozy retreat just 1mi from the heart of Matsue, Japan! Whether you're here to explore the cultural gems or simply bask in the serene atmosphere, this 2-star haven is perfect for travelers seeking comfort without breaking the bank, with rates starting from an affordable price! Situated at Nishichamachi 40-1, our hotel offers a blend of modern amenities and welcoming service, guaranteeing a delightful stay.

Step inside, and you'll find an array of enticing options to elevate your vacation vibe! Kick back with a refreshing drink at our bar, dive into delectable dishes at our restaurant, or enjoy a rejuvenating soak in our complementary hot spring bath. Traveling with kids? No worries! We have a kid-friendly buffet and kids' meals designed just for them. With free Wi-Fi, soundproof rooms, and air conditioning, you’re all set for a cozy night after a day of adventure. Plus, our 24-hour front desk is always at your service, making sure your needs are met around the clock.

With over 1,146 reviews pouring in, guests are raving about their experiences here! From our comfortable accommodations to the lovely extras like massage options and non-smoking rooms, our visitors have found a home away from home at Matsue New Urban Hotel. Whether you're in the mood for relaxation or exploration, let us be your starting point for unforgettable experiences in Matsue.

Ready to indulge your taste buds? Look no further than our on-site restaurant, Sky View Candle, where culinary magic happens! Dine in a romantic ambiance while delighting in an exquisite fusion of French, Japanese, and European cuisines. It’s not just a meal; it’s an experience! Whether you're celebrating a special occasion or enjoying a cozy dinner after a busy day of exploring Matsue, the delectable dishes paired with enchanting views will make your dining experience truly memorable. Don't forget to ask about the daily specials—they're sure to tantalize your palate!

As you unwind at Matsue New Urban Hotel, think of the adventures that await you! With the city's rich cultural heritage right at your doorstep, you can discover everything from historic castles to breathtaking gardens. After a day filled with excitement, totter back to the hotel and treat yourself to a soothing massage—it’s the perfect way to ease away the day's adventures. And for those late-night cravings or spontaneous midnight chats, the convenience of a 24-hour front desk means that assistance is just a call away, ensuring your stay is as seamless as possible.

Beyond the comfort and amenities, it's the delightful experiences that truly set Matsue New Urban Hotel apart. Imagine starting your day with a scrumptious breakfast from our kid-friendly buffet, where the little ones can choose from a variety of mouthwatering options tailored just for them. Our cheerful staff is always ready with a smile, making every guest feel like part of the family. So buckle up for a journey filled with laughter, love, and a little bit of luxury—your adventure at Matsue New Urban Hotel is just beginning!

Closest airports

Izumo Airport

9.8mi

Miho–Yonago Airport

11.1mi

Oki Airport

51.6mi

Most popular amenities

Restaurant

Free wifi

Air conditioning

Kid-friendly buffet

Bar

Soundproof rooms

Hot spring bath

24-hour front desk

Non-smoking rooms

Elevator

Bidet

Free toiletries

Upper floors accessible by elevator

Rooms

Guest reviews

7.5

1,146 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇦🇺

Georgina

9.1

October 2024

The hotel was in a lovely location with a view over Lake Shinji and an easy walk to Matsue Castle. It's a very short walk to the Kyobashi River which has coffee shops and patisseries along the waterfront and the small laneways away from the river are also dotted with places to eat. I found a vegan restaurant not far from the castle which was a great find. The hotel seems very new with excellent WiFi and I was very pleased to find A/C I could adjust. Some hotels are centrally controlled which isn't always comfortable. The staff were fantastic with help finding places with various maps and tried to help with my vegetarian options. I was sorry to stay only two nights in Matsue.

Everything was very good.

🇳🇿

Yi-zhen

8.2

October 2024

The amenities bar was really good, one of the best I’ve seen in many times visiting Japan, with interesting items like toe separators, shoe deodorisers, soap bags and things you wouldn’t normally see, of course a good selection of creams and things too. Parking was easy although I was lucky to get one at the front, I’m glad I didn’t have to park down the street in their secondary parking. There was a convenience store onsite which was so handy. Staff were nice and friendly. Location was convenient walk to canals and castle.

Soundproofing not good, room pretty tiny, onsen was a real onsen (you know because there’s hot spring tax) but the water had chlorine smell, it wasn’t crowded though and the area was spacious and clean with a decent amount of showers.

🇦🇺

Christian

9.1

August 2024

We stopped here for a night on our road trip. It was surprisingly nice. We were actually exhausted and so stayed in at the hotel at night. Unfortunately the restaurant closed super early, but there was a well stocked convenience store right in the hotel. We had 2 double rooms next to each other, which were pretty spacious. The best thing was the well-stocked amenities bar and the public baths! We could borrow Yukatas and use them for the baths, which was very relaxing. While we didn't end up going out (bit of a shame) it looked like we were right near some great local areas.

Nothing.

🇨🇭

Sfcn

8.2

September 2023

Well located in front of the Shinji lake, some 30 minutes on foot from downtown area of the JR station. Several restaurants in the are and not too far from the Matsue Castle and the city handicraft center. Polite staff with widely varying English language skills; in the end, it works. Chekin, checkout procedures were efficient. Clean, functional room. Reception desk is in the so called Annex building, the restaurant is in the main building, 9th floor; both buildings are 20m apart. Japanese style buffet breakfast, with some Western options. Very well served. Try the misoshiro with the local shells, shijimi; and the buckwheat soba. Very nice view of city and lake from the restaurant and rooftop bar.

Internet worked ok but speed was not that great.

🇯🇵

David

9.1

June 2024

Room size was great for family of 4, easy taxi to facility, and easy checkin/checkout with helpful staff, onsen was real mineral water, new bathroom, and clothes washers available.Breakfast was superior. Convenience store was terrific.

🇦🇺

Georgina

9.1

June 2024

Really wonderful staff who were very helpful at all times. The rooms were clean and we had a lovely view over the lake/river. The onsen/bath house was great.

The hotel was a bit further from the station than we would have liked. This was completely my fault for not checking the map properly.

🇩🇰

Kell

9.1

October 2024

Breakfast was Japanese, having multiple options - all tastefull and delicious. Good starter of the day Onsen bath on 3.rd floor a good experience

The drive in route is a little complcated because of construction work at neighbors ... :-(

🇮🇪

Joseph

10

January 2025

Very clean , everything was so convenient for shopping,sightseeing and just a short walk to Matsue Castle!

Faultless , we had no problems.

🇯🇵

Marco

9.1

September 2024

Excellent location for sightseeing in Matsue and right opposite Lake Shinji. Staff were very kind and service was great. They even took care of my bags for the day after I checked out.

Room was a touch small for the price.

🇦🇺

Kaye

10

February 2024

Great location, walking distance from the castle, museums and other sights. Very clean and good sized rooms. Staff were so lovely! This hotel also has a coin laundry and a convenience store inside the hotel. Perfect for international travellers. Very recommended!

Points of Interest Around Matsue New Urban Hotel

Airports

Izumo Airport

9.8mi

Miho–Yonago Airport

11.1mi

Oki Airport

51.6mi

Restaurants

Sky view Candle

Cuisines

  • French
  • Japanese
  • European

Ambiances

  • Romantic

Amenities of Matsue New Urban Hotel

Restaurant

Free wifi

Air conditioning

Kid-friendly buffet

Bar

Soundproof rooms

Hot spring bath

24-hour front desk

Non-smoking rooms

Elevator

Bidet

Free toiletries

Upper floors accessible by elevator

Stay rules - Matsue New Urban Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

From

$300

Call for great rates

+1-833-728-2041