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+1-833-728-20411,146 reviews
From
$300Nishichamachi 40-1, Shimane, 690-0845, Japan
Reservations:
+1-833-728-20411,146 reviews
1/132
Restaurant
Free wifi
Air conditioning
Kid-friendly buffet
Bar
Soundproof rooms
Hot spring bath
24-hour front desk
Welcome to Matsue New Urban Hotel, your cozy retreat just 1mi from the heart of Matsue, Japan! Whether you're here to explore the cultural gems or simply bask in the serene atmosphere, this 2-star haven is perfect for travelers seeking comfort without breaking the bank, with rates starting from an affordable price! Situated at Nishichamachi 40-1, our hotel offers a blend of modern amenities and welcoming service, guaranteeing a delightful stay.
Step inside, and you'll find an array of enticing options to elevate your vacation vibe! Kick back with a refreshing drink at our bar, dive into delectable dishes at our restaurant, or enjoy a rejuvenating soak in our complementary hot spring bath. Traveling with kids? No worries! We have a kid-friendly buffet and kids' meals designed just for them. With free Wi-Fi, soundproof rooms, and air conditioning, you’re all set for a cozy night after a day of adventure. Plus, our 24-hour front desk is always at your service, making sure your needs are met around the clock.
With over 1,146 reviews pouring in, guests are raving about their experiences here! From our comfortable accommodations to the lovely extras like massage options and non-smoking rooms, our visitors have found a home away from home at Matsue New Urban Hotel. Whether you're in the mood for relaxation or exploration, let us be your starting point for unforgettable experiences in Matsue.
Ready to indulge your taste buds? Look no further than our on-site restaurant, Sky View Candle, where culinary magic happens! Dine in a romantic ambiance while delighting in an exquisite fusion of French, Japanese, and European cuisines. It’s not just a meal; it’s an experience! Whether you're celebrating a special occasion or enjoying a cozy dinner after a busy day of exploring Matsue, the delectable dishes paired with enchanting views will make your dining experience truly memorable. Don't forget to ask about the daily specials—they're sure to tantalize your palate!
As you unwind at Matsue New Urban Hotel, think of the adventures that await you! With the city's rich cultural heritage right at your doorstep, you can discover everything from historic castles to breathtaking gardens. After a day filled with excitement, totter back to the hotel and treat yourself to a soothing massage—it’s the perfect way to ease away the day's adventures. And for those late-night cravings or spontaneous midnight chats, the convenience of a 24-hour front desk means that assistance is just a call away, ensuring your stay is as seamless as possible.
Beyond the comfort and amenities, it's the delightful experiences that truly set Matsue New Urban Hotel apart. Imagine starting your day with a scrumptious breakfast from our kid-friendly buffet, where the little ones can choose from a variety of mouthwatering options tailored just for them. Our cheerful staff is always ready with a smile, making every guest feel like part of the family. So buckle up for a journey filled with laughter, love, and a little bit of luxury—your adventure at Matsue New Urban Hotel is just beginning!
Closest airports
Izumo Airport
9.8miMiho–Yonago Airport
11.1miOki Airport
51.6miRestaurant
Free wifi
Air conditioning
Kid-friendly buffet
Bar
Soundproof rooms
Hot spring bath
24-hour front desk
Non-smoking rooms
Elevator
Bidet
Free toiletries
Upper floors accessible by elevator
7.5
1,146 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Georgina
9.1
October 2024
The hotel was in a lovely location with a view over Lake Shinji and an easy walk to Matsue Castle. It's a very short walk to the Kyobashi River which has coffee shops and patisseries along the waterfront and the small laneways away from the river are also dotted with places to eat. I found a vegan restaurant not far from the castle which was a great find. The hotel seems very new with excellent WiFi and I was very pleased to find A/C I could adjust. Some hotels are centrally controlled which isn't always comfortable. The staff were fantastic with help finding places with various maps and tried to help with my vegetarian options. I was sorry to stay only two nights in Matsue.
Everything was very good.
Yi-zhen
8.2
October 2024
The amenities bar was really good, one of the best I’ve seen in many times visiting Japan, with interesting items like toe separators, shoe deodorisers, soap bags and things you wouldn’t normally see, of course a good selection of creams and things too. Parking was easy although I was lucky to get one at the front, I’m glad I didn’t have to park down the street in their secondary parking. There was a convenience store onsite which was so handy. Staff were nice and friendly. Location was convenient walk to canals and castle.
Soundproofing not good, room pretty tiny, onsen was a real onsen (you know because there’s hot spring tax) but the water had chlorine smell, it wasn’t crowded though and the area was spacious and clean with a decent amount of showers.
Christian
9.1
August 2024
We stopped here for a night on our road trip. It was surprisingly nice. We were actually exhausted and so stayed in at the hotel at night. Unfortunately the restaurant closed super early, but there was a well stocked convenience store right in the hotel. We had 2 double rooms next to each other, which were pretty spacious. The best thing was the well-stocked amenities bar and the public baths! We could borrow Yukatas and use them for the baths, which was very relaxing. While we didn't end up going out (bit of a shame) it looked like we were right near some great local areas.
Nothing.
Sfcn
8.2
September 2023
Well located in front of the Shinji lake, some 30 minutes on foot from downtown area of the JR station. Several restaurants in the are and not too far from the Matsue Castle and the city handicraft center. Polite staff with widely varying English language skills; in the end, it works. Chekin, checkout procedures were efficient. Clean, functional room. Reception desk is in the so called Annex building, the restaurant is in the main building, 9th floor; both buildings are 20m apart. Japanese style buffet breakfast, with some Western options. Very well served. Try the misoshiro with the local shells, shijimi; and the buckwheat soba. Very nice view of city and lake from the restaurant and rooftop bar.
Internet worked ok but speed was not that great.
David
9.1
June 2024
Room size was great for family of 4, easy taxi to facility, and easy checkin/checkout with helpful staff, onsen was real mineral water, new bathroom, and clothes washers available.Breakfast was superior. Convenience store was terrific.
Georgina
9.1
June 2024
Really wonderful staff who were very helpful at all times. The rooms were clean and we had a lovely view over the lake/river. The onsen/bath house was great.
The hotel was a bit further from the station than we would have liked. This was completely my fault for not checking the map properly.
Kell
9.1
October 2024
Breakfast was Japanese, having multiple options - all tastefull and delicious. Good starter of the day Onsen bath on 3.rd floor a good experience
The drive in route is a little complcated because of construction work at neighbors ... :-(
Joseph
10
January 2025
Very clean , everything was so convenient for shopping,sightseeing and just a short walk to Matsue Castle!
Faultless , we had no problems.
Marco
9.1
September 2024
Excellent location for sightseeing in Matsue and right opposite Lake Shinji. Staff were very kind and service was great. They even took care of my bags for the day after I checked out.
Room was a touch small for the price.
Kaye
10
February 2024
Great location, walking distance from the castle, museums and other sights. Very clean and good sized rooms. Staff were so lovely! This hotel also has a coin laundry and a convenience store inside the hotel. Perfect for international travellers. Very recommended!
Airports
Izumo Airport
9.8miMiho–Yonago Airport
11.1miOki Airport
51.6miAirports
Izumo Airport
9.8miMiho–Yonago Airport
11.1miOki Airport
51.6miSky view Candle
Cuisines
Ambiances
Restaurant
Free wifi
Air conditioning
Kid-friendly buffet
Bar
Soundproof rooms
Hot spring bath
24-hour front desk
Non-smoking rooms
Elevator
Bidet
Free toiletries
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Tour or class about local culture
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Suit press
Food & Drink
Bar
Kid-friendly buffet
Kids' meals
Restaurant
Vending machine (drinks)
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Heating
Non-smoking rooms
Soundproof rooms
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Desk
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
24-hour security
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Hot spring bath
Massage
Public Bath
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs JPY 800 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Diners Club,
Mastercard,
American Express,
JCB,
Visa,
NICOS,
UC,
Cash only
This property accepts cash.
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$300Call for great rates
+1-833-728-2041