EVERYTHING WAS PERFECT 😍🫶🏻 The staff was insanely nice and helpful, the housekeeping staff were also doing an awesome job every day. The room was equipped with everything you needed, and you got a bottle of water every day 😍 If you don't need your room cleaned every day, you get a payback at the end of your stay. I mostly enjoyed the hotel intern Onsen for both male and female 🧖‍♀️ The hotel is also equipped with vending machines, but also offers free coffee and refreshments in their beautifully designed lobby! Since the hotel is right next to Okaido Shopping Street, you're quick at Matsuyama Castle, Dogo Onsen and also the City Station. I enjoyed my stay to the fullest! 🥰🙏🏻✨️ 100% PERFECT! You'll see me again 😋🌻

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Hotel is centrally located and easy to get to. The hotel and room appear dated but the bed and linens appeared well kept. Good value for the price for a night or two. You are given ¥300 refund for each day you don't requiring room cleaning (and saving resources) which is a great idea. The bath was clean and relaxing. Microwave is provided to heat up bento. I'd stay here again.

Bathroom had a muskey smell until I ran the water. Keep in mind most don't shower in the room, but in the baths, so the use of the shower in the room may not be so frequent. Rooms appear dated, but were clean. 運転免許証 was photocopied at check in.

Great onsen and sauna. The bed, duvet and pillow were in my opinion really comfortable. The size of the room was also perfect.

Sometimes noice from the street and cigaret smell. Could wish for better english speaking staff even though they were very kind and tried to help me out despite of language barriere ! :-)

Very convenient location. From Matsuyama Airport, there is a limousine bus and when you get off at Okaido Bus stop, just a 5 min. walking distance to the Hotel.

There was only one staff when we checked in and you have to get a number to be attended when called. There should have been at least 2 staffs to speed up the process of checking in.

nice central area, really close to everything important, only really walked. The staff helped us organise a taxi to the Ferry Port despite the language barrier. we got a 300¥ refund because we didn’t use the room cleaning service! which was nice

the rooms where a little bit old, lack of english speaking personal.

it's a litte far from JR train station but it on the Okaido center street, and you can use City train to go visit anywhere in the city. There are many restaurants and shopping stores around it. It's also have Onsen and have many free serveice for that (comemistic, hair band...).

Nothing

Bonus was getting money back because I didn't want them to clean my room and they didn't, so they gave me money back for not cleaning my room. A first. Free drinks in the check in area and help yourself to free amenities including more tea/coffee. Free washing machine.

I had to leave. You can't use the onsen if you have a tattoo. The room was a little small, but that seems to be common for the price in Japan.

Great location, super helpful staff, convenient parking. The castle (which is better than the one in Kochi) is a walking distance. Tram stop is close by. Next to the main covered shopping street. Almost all room space was taken up by two lovely small double beds. Good laundry facilities. Sensibly priced. And a fresh coffee from beans from a machine downstairs (get your own milk unless you don't mind it a bit sweet).

No microwave oven in the room.

Friendly helpful staff, good location and close to shops and arcade. Easy transport to Onsen village.

Room was comfortable and compact but a little bit small/tight, very little room to move about.

Great service! Everyone so nice and polite. Good breakfasts. Great location. Overall I left satisfied with staying Check in Matsuyama.

It might be often noisy during the night due to city centre and night life