The staff from the kitchen, housekeeping to reception were exceptionally friendly and helpful making our stay an extremely enjoyable one and feeling as if it’s home away from home. The accommodation has to make a last minute change to the menu of my wife who is lactose intolerant, during our entire stay. My mistake for not informing the hotel before hand. Food was scrumptious and sumptuous. It’s French cuisine and the taste, flavour and flavour was very very good. The star gazing tour, spanning 2 hours, was very interesting and educational. We were able to see Jupiter and Betelgeuse through the telescope of the observatory. Overall despite the higher cost of accommodation it’s definitely value for money. Lastly we regret to only able to obtain the name of one of the staff, Yoshi. Yoshi is a very dedicated and empathetic person and try his best to understand our needs and wants.

The accommodation unit can afford to have more dishes, glasses and knives. We have to seek the help of the kitchen to slice a slab of Maguro.

The star glazing and star glamping was a very good experience. I am a returning guest and they now provided more with a theatre for some presentation. We enjoyed the outdoor star glamping the most as beds and sleeping bags were provided to keep us warm with a camp fire and hot drinks. It is a very unforgettable experience which I understand from the owned that they just started in Jan 2023. The western breakfast and dinner were very nicely presented and delicious. Strongly recommend to stay for an exceptional experience. Provided with good weather in order to see the stars. We were lucky.

The last time when I went, there were onsen, however, it is no longer available. It will be good f they can provide it again which will be great for cold weather.

The star gazing tour is quite incredible. It is a never-to-be-forgotten holiday memory. The experience of lying under the stars while an expert talks you through what you can see was incredible. The breakfast was delicious too and the staff had prepared a vegetarian one for me, which I requested in advance. The staff are very helpful and kind.

The fact it is a little old and dated actually adds to its quirkiness and charm. I certainly have never stayed anywhere like it.

stayed at the hotel as liked the novelty of staying in a hotel with an observatory, and it really didn't disappoint. even though the star-gazing tour was led in japanese, so was difficult to follow, the views were very impressive, and the enthusiasm of the staff was enough to carry the experience. rooms were roomy and warm considering it was below zero outside.

the initial impression of the hotel was quite strange. we had been staying in modern hotels up until this point, so seeing a more dated building which is quite out the way meant we had initial reservations. however, these were quickly overcome when we were inside. we did not eat dinner at the hotel, and was quite tricky to find places to eat nearby (but we were there during a holiday period). also the hotel staff were very insistent at having breakfast at a set time which felt a bit high-strung.

The stargazing tour and dinner was spectacular. The stargazing brought us to the attic using a telescope to see the actual stars, followed by the planetarium projecting the stars we saw, and an outdoor camping style, coupled with camp fire to explain the stars location in the sky. French style cuisine was delicious and exquisite using local produce.

Some areas of the Annex wasn't upkeep properly, as there's algae growth at the balcony. Summer has a lot more mosquitoes in the mountains.

This place is a total gem! A public observatory, inn, fine dining, Astro physicist tour guides, star gazing in the field & amazing conversations about the universe!! Please don’t miss this experience!

Nothing! The staff will share a schedule of your stay, so please let them know if the timing doesn’t work for you (e.g: 8am breakfast was too early for us and no issues to eat a little later)

The observatory shows were excellent and the staff friendly and presented well even though the part presented in English was limited. Stargazing in the open field even though it was so cold was an experience I will never forget. The dinner meal was also excellent. Really refreshing that all staff could speak English so well.

Food was really great. We went for the half board and at dinner, one of my travelling companions could not take beef and the chef managed to replace it. Thank you chef! Breakfast is great too The observatory is amazing

No fault of the hotel but weather was not great and we did not manage to do the star gazing, which was really our main purpose for choosing to stay here. Bummed that we did not experience the main event.

This was the highlight of our trip to Kyushu. The auberge exudes charm, but it also has an observatory and a planetarium attached to it. After a truly excellent French-style dinner, we were taken to the observatory and looked at the stars through the huge telescope. Then we had a planetarium show. If that wasn’t enough, we were then led outside where a warm fire was blazing and invited to get into sleeping bags, lie on camp beds and admire the night sky, whilst being offered hot drinks (it was a freezing night). The staff were absolutely delightful. the rooms were spacious and well equipped and the food was outstanding. This place is amazing.

Nothing.

The cottage style accommodation and the half board meals fantastic. Both the dinner and breakfast exceeded expectations. The starry tour to the observatory and I was fascinated by the sophisticated equipment they have, including an “iMax” theatre!! Overall a very cozy and experiential stay! Once in a lifetime experience.

Definitely need a car to get there.