Sakura, Saaki and the whole team at the hotel were terrific. Extremely friendly, excellent service and nothing was too much trouble. Very clean and well maintained rooms and facilities. We cooked or went out for most meals but we enjoyed the breakfasts and dinners we did have in-house. Traditional Japanese breakfasts and dinners for the most part but we had lovely Kashmiri curries one evening (courtesy of Saaki) and home made pizza on another occasion. Cake and coffee night twice a week after skiing was another highlight.

The location is well out of town so it is quite an effort to go to restaurants, shops, the ski lifts etc. We knew this in advance so it was not a problem for us. Saaki was excellent at driving us to and from the ski fields each day, booking and taking us to restaurants, stopping at 7-eleven for snacks etc. Having a rental car would be beneficial for those that want a bit of nightlife as taxis are expensive.

We had booked the 3 bedroom apartment- The Chalet. It was spacious with a roomy, well equipped kitchen / lounge area. There was a hot tub / onsen available for guests which we made great use of after a day’s skiing - very therapeutic and relaxing. We received a warm welcome from Sakura-san, the owner, and the staff were most friendly and helpful also. Special mention to Saaki, who drove us to and from the Ski slopes each day, booked restaurant for us and was so helpful and reliable in picking us up and taking us places including numerous trips to the local 7 Eleven convenience store.

Difficult to say if there could have been any improvements as our stay was most enjoyable and trouble free

Clean, comfortable, exceptionally kind staff. The staff go out of their way to help guests. Many thanks!! The home cooked meals are great! A great option if you don’t need or want to make your own meals while in the Niseko area.

A little bit of a drive from the town and hill- google maps slightly misdirected us- and a little challenging to find the first time there. The automatic coffee machine is kind of a mess- it’s slow and doesn’t really make great coffee and the staff frequently had to help deal with it! I think the owners would be well advised to do French press or drip with good quality beans instead!

A very lovely place to stay. Dave san and his wife made the place very comfortable. The location is a bit off the main area, but Dave San would drive you around so it’s not an issue at all. The ski resort shuttle bus also makes it convenient to travel between ski resorts. Dave San would also recommend places for dinner etc and help you to make reservations and pick you up/drop you off. I very much enjoyed my stay and will certainly be back again next time if/when I am visiting Niseko again.

Dave San the host was absolutely wonderful! He and his wife made our stay so comfortable and enjoyable! The place was very clean and the bed was comfortable. The hotel was located in a beautiful area, with great views of Mount Yotei and Mount Niseko. Though the hotel was a bit far from the town, Dave San would provide the lift whenever you needed, so it’s not a problem at tall. The private hot bath was a must try. Dave San would also recommend and arrange ski rentals, lift pass purchase and restaurants as well. Overall a very nice and relaxing stay. Will absolutely return next time.

Absolutely nothing

The staff were absolutely fantastic, eager and willing to help me settle into Niseko, find a place to rent gear. Giving lifts every day to the slopes in the morning and then back to the inn at the end of the day. There is also a fantastic Sora (bathhouse room) that you can book private time in.

The only issue is that the inn is a little far away from Niseko village, so be sure to stock up while you're out during the day, otherwise it's a 3.5km walk to the nearest convenience store (a walk I still greatly enjoyed).

Wow, everything! Dave san and Iko san made me feel so welcome and I immediately felt at home. They are both the best hosts one can ask for. It's more traditionally Japanese hosting, meaning, it's super clean, super organized and tidy. Breakfast is huge with a lot of choices, with great fresh coffee that will get you started.... Inhouse onsen is a gem, overlooking the forest and mount Yote. I can't wait to return.......... Dave san drives you to the resort in the morning and pick you up in the afternoon. Also, he will drive you to dinner and pick you back when you are finished.

The only downside is the somewhat remote location. Dave will gladly drop you off in the morning and pick you up at the end of the day to and from two resorts, Annupori or Niseko village. Normally it's not a problem, but if the weather is bad and the top lifts are closed, you need to use the local transportation which runs bad and slow.....

The breakfasts were more than enough before a day's skiing, having a warmed boot room was a bonus so we didn't have cold ski boots to get into in the morning, being driven to and picked up from the ski areas was heaven, assistance with lift tickets, ski-hire and ski-lessons was fabulous, shopping at the 711 conveniece store after skiing was a priceless bonus, the onsen after a day's skiing was the heavenly surprise and a real highlight, if you opted to eat in then the dinners were carefully prepared home-style dishes were lovely. This lodge is a hidden jewel and Dave san and his wife are such good people who went way past our expectations to make this the best ski holiday ever!

The bathrooms are small but hey - this is Japan!

Breakfast was good, they cook eggs to order, toaster is (they know and it was funny) slow. Transport can be an issue but they do their very best to accommodate reasonable requests. They do not really shout about it but their amazingly good value dinners 2-3 times a week and is thoroughly recommended. private chef, superb.

Not a great deal of nightlife but its very doable with some planning, only 15m from the slopes.

Lovely property and lovely staff (esp Shirin and Saaki). From the first point of contact they made us feel so welcome. The room is very nice and spacious. There are daily shuttles to the slopes. The inn is located near Niseko View Plaza, and the view everyday from the inn, of the snow coming down was so soothing. We also loved the private hot bath, especially after a day on the slopes. Breakfast everyday was also amazing - we especially loved the scrambled egg and yoghurt. We’ll be back :)