The service staff were fantastic...really helpful and friendly. The rooms are huge, clean and comfortable. The design is a bit strange because the bedroom is tiny and could have been made a lot bigger. The location is not great as it is next to a busy road and there is very bad traffic noise up until about 1am. If you can out up with the this, the friendly staff and the spacious apartment makes up for the discomfort. It is about 600m (15 min) walk from the foreshore so don't be confused by some of their promo photos which shows the promenade on the foreshore.

The traffic noise is bad.

The room was extremely spacious and the staff were very helpful. The facilities were extremely clean and overall hard to beat the value when compared to other properties. I wish I had stayed here more often for staycations.

The only downside in my opinion would be parking. Location of the hotel is great, but it’s also a double edge sword when it comes to getting out of the parking area. It’s not a deal breaker, but if there are folks who are not used to driving in Japan, it can be very intimidating.

Super clean. Excellent staff and customer service. Everything about our stay was a top tier experience. It’s a smaller hotel and there were only two rooms on our floor. It’s a large suite with all the amenities you could need. The staff left personal touches in our room and were so helpful getting us checked in and let us keep our bags there on check out day. Perfect location, 5-10 minute walk to anything in American Village. Right next to a bus stop as well.

No complaints.

The location was perfect! Super close to the popular places of American village, beaches, and taxi's if you wanna go further.

There was some ants coming from somewhere in the room and they got to anything sweet left on the counter pretty fast.

The room was amazingly beautiful and just like the pictures. Staff was very kind and attentive. The even took our pics for us and later that day printed out a couple copies with our names on them and handed it to us as gifts! it was such an sweet surprise. The cleaning crew is sweet and diss a great job cleaning our room. We will definitely be staying here again in the future.

Everything was great, nothing I didn’t.

Stunning. A beautiful room with phenomenal views in a great location. We forgot our son’s beloved blanket and after a week of searching high and low, I called the hotel. They had it saved aside, folded in a bag, safe and waiting for pick up.

We were on the second floor. We had a TON of space, but a higher floor would have offered a better view.

The staffs are very nice and helpful. The bathroom and jacuzzi was great, just one little problem that not enough hangers for clothes in the bathroom.

The bedroom is a bit small and we keep the bedroom door open. The small built-in wardrobe was at the back of bedroom door which we only found at the check out day.

The room is clean and huge . The price is worth it especially if you can book it while it's on sale. She be rated as a 4 start hotel instead of 3.

Location and spacious bathroom

Parking

Everything was wonderful! The staff was really nice and friendly, the view was amazing, and really near by American Village.

As the location is really near by American Village it can be a little bit noise, but it happens if you want to stay in a busy spot