Breakfast area on level 3 with tables and chairs, was more than I expected with different types of bread rolls, butter and jam and cereal and muesli with milk as well. Free self-service dispensing machine with soft drinks & coffee and hot water and ice and availability of self-service ice cream and a microwave for snacks and meals out of breakfast time throughout the day and into the late evening. Free alcoholic drink mixers to make a self-service cocktail from about 5pm for a few hours. Use of 100 yen coin washers and dryers on level 3 was quite cheap about 500 yen to wash and dry and you could buy laundry detergent at front desk, quite cheaply. Also our room had bar fridge with a small freezer compartment that was handy. There was a reception area at front of rooms for hanging clothes and changing shoes and tiny kitchenette with kettle & fridge (and additionally a hotplate which one had to seek permission from font desk to use, but we did no do this), could be closed for separate aircon purposes or used as a private change area. Toilet was in separate room to bathroom and in the bathroom the tub was actually large enough to bath in, if you like that sort of thing, although you could shower in the totally waterproof area. Location of hotel was short walk of few minutes to sub-way station and therefore access throughout Osaka and easy walk to Dotonbori area. Convenience store on ground floor next door and another one on opposite side of road. Stored our luggage before check-in for free and we paid an extra 500 yen on one room to stay for an 11 am check-out, rather than routine 10am, (google translated the Japanese language sign in the room) as it suited our train time rather than wait around at station. I think they would also store luggage after check-out, on the day, as they seem very accommodating and you could check that out beforehand. For the value-for-money traveler, this hotel really provided a very comfortable stay with a lot of extras.

Possibly older style building but it really didn't bother us that much and I think all the extras you get makes up for that, for the price. With one double bed in a room there was sufficient space for a lounge chair and table and an additional chair at a desk bench and still plenty of room for luggage access on floor. The other room that our travelling companions had two double beds in one room and so that was a bit cramped for luggage, as it was same size as our double room.

This was a really enjoyable stay. The rooms were very large for Japan and we had a table and chairs, desk and TV in our room as well as a large bed and a balcony. The free treats were great! Having unlimited icecream and soft drinks was a nice bonus and we made the most of the free drinks between 6-8 each night. The breakfasts were also delicious and included free fancy breads and waffles. Highly recommend.

The dryer took a very long time (almost two hours) to dry our clothes and the lift took a long time each time to come to our level.

The location is great. FamilyMart near the lobby, there's a complete drug store beside the hotel, and many restaurants to choose. It's also near the daikokucho station, so easy to go anywhere by metro. Namba & Dotonbori still in a walking diatance. The all you can eat drinks & ice cream is so good... We enjoyed it everyday during our stay

The staff can not speak english, so it's a little hard to communicate if you can not speak japanese.

Loved the free toiletries, ice cream and bread buffet. Great location, very close to Namba station which was a direct line from the airport. Walk to Dontonbori which we went almost every other night for dinner. The staff were very nice and easy check in/out which flexible hours after check out. If you like firmer beds then this is good.

The room needed many more hooks especially the bathroom. There is no where to put your towel or clothes and because there is no shower curtain, the entire floor gets wet. The shower hose was too high up so it was hitting the face directly.

The property was in a good location - a short walk from a subway station and within easy walking distance of Dotonbori. Our room was the most spacious that we had whilst in Japan. The bed was comfortable, and it was useful having the toilet separate to the bathroom. We picked this hotel because compared to others, it offered free soft drinks, ice cream and bread. Unexpectedly, they offered a happy hour each evening with alcoholic drinks. The bread served for breakfast was beyond amazing and the best we have ever tasted - freshly baked, doughy and soft, and in all kinds of flavours (our favourite was cheese/tomato and matcha). The staff were welcoming and helpful, and the price was extremely reasonable. Each day cleaning was offered and fresh towels/pyjamas were provided. We wouldn’t hesitate to stay again.

The only inconvenience was that there is only one lift - we were on one of the top floors so sometimes, you’d need to wait a little while for your turn. It didn’t really bother us, but just something to note.

The room was a good size, having the chairs and table was a great addition. The free breakfast bread was great too. We also liked the location being really well signed and easy to find. It was an easy walk to train stations and a pleasant walk to the main attractions. Having 24h reception was also great for the night life of Osaka.

The bed was extremely hard, I would even be happy to pay extra for a soft mattress overlay if this was available from housekeeping. The shower was a bit short for my husband. The room had a nice large windows with balcony but it was not permitted to go onto the balcony.

This hotel is great, the room is large with a balcony, the bathroom is very clean, and there is a small kitchen with a minibar. The bed was very comfortable, and the shower was relaxing after a day of walking. The staff was always attentive and ready to help. The bread buffet in the morning surprised us, it was delicious, with coffee, tea, drinks and ice cream available all day long. At the end, there were also some alcoholic drinks to taste. It was an excellent few days!

Nothing.

This was our second stay at this hotel. The hotel itself is not fancy and modern, and honestly pretty average. Room #503 was clean, had a separate kitchenette and sink area, separate water closet (which we prefer), was comfortable, and within a 10 minute walk to Namba Station. There are Family Marts and a sundries store next door. Our favorite things about the hotel are the amenities: free nightly adult beverages until 20:00, free ice cream and nightly drinks from the coffee/soda machines until 22:00, and delicious fresh baked (in their own bakery right there in the breakfast room!) bread in the morning. This hotel is an outstanding value, and we will stay here again if/when we return to the Osaka Namba area.

N/A

We did not regret deciding to stay in a quieter location from Dotonburi after walking around that area at night and seeing the crowds. The neighborhood was peaceful with so many conveniences nearby (Family Mart on the ground floor, multiple restaurants and other convenience stores around, nearby metro station). We thought the freebies (bread, drinks, ice cream, alcohol) might be too good to be true, but they were exactly as advertised. Actually, the bread really exceeded expectations. They also allowed outside food to be heated and eaten in the dining hall. The hotel rooms were spacious enough considering the others we looked at online within the same price range.

There's only one elevator to service 10 floors. It wasn't too much of a hassle though since it always seemed to be available whenever we needed to ride it.

- Location was convenient enough. 5 mins walk from Daikokuchou station and 10 minutes ish from Namba station. There is a FamilyMart right next door. - Staff are friendly and helpful. Room cleaning was done with high quality - Room is spacious considering Japanese standard. Good value for the bucks in that sense - Traveller friendly. We used their coin laundry and borrowed a plug converter from the front desk. - My room has a balcony if anyone cares.

- I might want to go for a hotel closer to the Nipponbashi side if I am staying in Namba next time. The location of Hotel Relief is convenient but if you want to go for more popular places to eat or visit the vibrant neighbourhoods, there is still a decent 10-15 minutes walk - The hotel lobby is so small that I felt bad when I asked if I could store my luggage for a couple of hours, because they have no space!!!!