Everything you need is provided for, you can effectively check in with no luggage, there is 2 sets of.jap clothings you can use, even attending dinner or breakfast. Thr beds are comfy. The private onsen in my room was the highlight of my stay., not to forget the quality of .dinner was excellent with free servings of any drinks. The service staff was.very attentive and act promptly to the diners, making our dinig experience very pleasant. Parking lots are plenty as it is a pte.carpark space. Also.found there was a.bus stoo in front of thr hotel foe those who doesn't drive.

The elevator is so tiny and the key room is bulky there was air con in the room with remote but it was a still bit hot inside the room during autumn night, we had to open the.windows a while to cool the room .I did wake up in the night feeling warm.

Right from the start it’s 10/10. Spotlessly clean. Attentive service. Fantastic food. Beautiful and tastefully decorated room and building. Private onsen is excellent, I don’t usually like buffets because even great hotels don’t do them well but this place somehow just got it right. I cannot fault this place in anyway. Is it expensive? Yes. Is it value for money? Also yes. If I ever come back to Tokachi, this would be the place I would pick again. Compared to the hotel we just came from at noboribetsu, totally chalk and cheese.

That we have to leave :(

The breakfast and dinner buffets had a wide range of varieties of delicious food and staff at the restaurants were very friendly. We stayed for 3 days and they introduced a new dish for dinner on each day. The open-air onsen was wonderful. For the daily use of onsen and 2 meals a day, I think it’s value for money.

I booked the Japanese-styled twin room with river view. It was close to what was depicted in the photos on the website, the view was great. It looked a bit older than expected though. The wifi was slow on some days.

it was so comfortable and spacious. we have an indoor onsen inside the room, also outdoor unseen at the facility was outstanding. Fortunately we spot cranes at the lawn in front of the hotel. Dinner buffet was excellent with free flow liquor, beef sukiyaki , steam rice. They have one table tennis table which my sons enjoy.

Nothing.

The breakfast and dinner were superb. The beds were comfortable and the bathroom very nice with a good private spa pool. The public bath was also very good with the "medicine" water very nice. The next time I visit, I would splurge on a bigger room.

I booked a one night stay only, should have stayed a little longer. It was such a nice hotel.

The staff is very nice and kind. Some of them may not speak English well but they tried to communicate and assist. Very good Onsen especially the open-air with a great view. The bakery for breakfast was so good.

Quite small room and early check out time.

The staff is very helpful, they even clean our suitcases for us, which were a bit dirty from the snow outside. The food is great, the dinner buffet has a large variety of food. The room is very spacious and well decorated. The in-room onsen is great, but not big enough to fit in 2 people at the same time.

I am not very comfortable with the bathroom, which has a glass wall and door facing outdoor.

The onsens are great, especially the outdoors', with one that has water massage features. Buffer dinner has a big variety to choose from. The foot bath area is also a must visit spot, especially in summer.

The hot spring colour is not brown as advertised.

This hotel offered very good dinner and breakfast buffet. In particular, dinner buffet was highly evaluated and gave us good impression. Also, spa was spacious and well-equipped.

The room was small compared to other hotels (we stayed 8 nights for last July in Hokkaido), but no problem up to 4 persons.

Lovely stay with nice dinner buffet. Enjoyed the private bath very much.

Most staff could not converse well in English so calls to the reception was not useful. Best to do face-to-face for any enquiries.