Location perfect for the Convention Center, the metro/bus center, and an incredible number of restaurants within two blocks. There is a nice traditional-Japanese park with tea house about 2 blocks away, which is very relaxing (and fun for the traditional tea with a great view). If you have a high-floor ocean-side room, on a clear day you see Mt. Fuji on the other side of Tokyo Bay -- quite nice; but such clear days seem rare.

Rooms remind me of Paris -- small, and mainly for sleeping. Not much work space; or a reading chair, etc. Breakfast seemed a bit pricey for what one gets; so we only used it once during our week-long stay, and went to a nearby pastry-coffee place in the Train Station for all other mornings (which was fantastic).

The room was very comfortable and was very well lit, with a large window that offered a very pleasant view that we enjoyed during the day and in the evening. We originally booked here due to the proximity to the Makuhari Messe (as we were in Chiba to attend an event there), but weren't prepared for how nice and spacious the room was or how luxurious the hotel would be overall. Breakfast was excellent , with a great variety at the buffet, and the hotel is also close to a number of very nice restaurants and shopping areas to spend some more relaxing time in. If we had the time for a longer stay, we definitely would have!

Loved how easy it was to get from Narita airport to this hotel! The front desk sent me a bus schedule and once we arrived we purchased tickets and the bus stopped right in front of the hotel. After a long flight, it was a nice and easy process. The check-in was smooth and our room was clean. I had a package delivered to the hotel that was already in my room by the time I got there which was great. Super close to the train station which was great for getting around on our second day and had food options nearby. Would definitely recommend!

NA

The staff members were friendly, polite and accommodating. They know the guests very well and professionally assisted us during our stay. The place is stylish and had a royal service vibe. The breakfast had variety of delicious foods and the location is.close to the station and shopping outlet. The view from the room and the restaurant, seaside view, was awesome. Thank you so much, Hotel Francs. ♥️

It's no big deal.There must have been a misunderstanding since the room didn't get cleaned on the second day but they were so kind to have brought us water with a note thanking us for not requiring a room cleaning service.

The location was near the Messe, and the staff was very friendly. The room had everything you needed for a business trip. The breakfast was good. Mostly japanese options, but nonetheless good.

The room was very small, which I didn't really mind. Bus just be aware of that. Everything is kind of old and the bathroom had an unpleasant smell of old humidity.

Very good location. Easy to walk to Makuhari Messe, Kaihin-Makuhari station, Aeon shopping mall. And there have airport bus to hotel or JR station. It’s super comfortable especially when the suitcases are full.

The breakfast is delicious but looks almost the same everyday! I'm a huge breakfast person, but having almost the same dishes for five days…it is a bit frustrating

I enjoyed the stay at this hotel. It was conveniently located near the convention center. Also, the breakfast was tasty with lots of fresh salad and fruits. I had such a nice view from the 14th floor where they served the breakfast every morning. One clear morning, it was even possible to get a glimpse of Mount Fuji. The room was clean and the staff helpful. I recommend this place.

My kid loved the family room with bunker bed. The beds were comfy and clean. Great staffs. Very helpful. They have very nice view in the breakfast room. The breakfast was nice too.

The room was a little bit small. There was a high step to the bathroom. No shelf for luggage, Would be nice if we can book breakfast in advance.

Lovely place. Nice cozy room. Very helpful stuff. Beautiful view from the restaurant. Tasty traditional food. Perfect location. Love to come back there. The advantage is that the hotel is not huge like others around.

None

The breakfast included Asian noodle and soup dishes, as well as a substantial salad, both very welcome for vegetarian diets. There were also excellent pastries as well as eggs in many forms and a large section of cooked meats.

The hours of the bar/snack restaurant made it difficult to use.