I like the 180 degrees view, the tokyo bay , the square of the room , the free things like toothpaste etc… The bed is really comfortable, the staff is nice . It’s a really good experience. I’ll be back .😊

Nothing in my mind only no English translation for the laundry room .

Airport bus right next to hotel, great for early morning flights. Very nice and helpful staff. Room with enough space for big luggage.

The location of the hotel was appropo. It was right under the Shinagawa Seaside subway and it was easy to get to anywhere. Room was adequate, Carpet is aging but otherwise for the price it was good. Hotel has a coin operated laundry service, which is useful. Amenities are available outside just as you board the elevator to the rooms.

I tried the breakfast only once during and my stay and since I am a vegetarian there was not much to my liking. Cereals choices were minimal. No regular black tea (only Japanese/Ulong available). Boiled egg served cold. Secondly the hotel was unable to print a bill for the stay. They asked me to contact booking. So this was unusual

Friendly staff, good range of shops nearby and comfortable beds

Reception was on the 16th floor which confused us to start with as we wandered around the building. The rooms are quite small.

A great location and a grand view of the port through the hotel room window. The exceptionally generously spaced modern lobby and common area on the reception floor. The room was very quiet, and provided air ventilation by the window, an air cleaner, and hotel-standard amenities. An easy access to the Haneda airport, with only one- station transfer by the Rinkai Railway to the Tokyo Monorail. The hotel reception is on the 16th floor of a business building, situated inside the commercial quarter 'Shinagawa Forest.' The hotel offers direct access on its basement floor, to the entrance to the Shinagawa Seaside train station. Thus no need to go outside and look for the main entrance to the building. The mega size food & goods chain store, 'Aeon Style,' in the adjacent building, among other eateries in sight. It was an enjoyable location to spend the last few days of my stay in central Tokyo!

The hotel room, though comfortable, could be refurbished, as the furniture looked a bit worn out, and the carpet had old stains and thus could be shampooed or replaced to upscale the total image of the hotel.

I enjoyed my stay and would recommend this hotel for tourists who don’t mind a bit of distance from the most touristy places. The room was nice and spacious enough for me; the carpet does look a bit old but everything else looked spotless. There isn’t a kettle in the room but hot water is provided in the lobby along with other amenities. There are several convenience stores right downstairs and a lot of places to eat in the area.

Nothing too serious but I’m putting these down just for future reference: The rooms are centrally controlled and so I was kind of chilly. The laundry facilities (especially the dryer mode) can be ineffective. The hotel is only part of the building shown in the image and finding the lobby when first arrived is a bit tricky (tho there are signs).

Relatively new hotel in a business district. Nearby shops for everyday goods available. Nice room, Hotel starts at floor 16 (reception) and ends up at floor 22. Rooms accessible only be elevator with room-card lock.

That booking.com is still after years not capable to implement in the application the possibility to shorten the stay (check-out earlier) and not to have to cancel the stay (booking is gone and you loose your selected room type) and to re-book the hotel!

Location is perfect. Only 2 minute walk from Aeon and Shinagawa Seaside Station. Plus there is Lawson on the 1st floor of the hotel. Parking is great also. The parking space is just basement of the hotel. You can access to parking space from the lobby directly. Staff is very helpful and can speak English fluently. I checked out at 11.00, but they let me leave my luggages as long as I want. In addition, I can see mount Fuji from my room which is 2201. Breakfast is very delicious.

1. The lobby is on 16th floor which can be a bit confused. 2. You need your room card to use with the elevator. Unfortunately, the hotel gave me only one card. My gf is in the room, so I need to wait for other guest to use elevator when I came down to buy food.

I love the staffs. They are all kind,happy to talk to and very hospitable. They are very helpful,too,in every DIY trip we had. Also, there are few Filipino workers around the area who will really help you every step of the way on your DIY trips. Japanese people are very kind and they will also one of the best people on earth. Definitely we will go back. Arigatou gozaimashi. 😇💖

Actually, I like everything except that the rooms doesn't have heaters (living room area) and that the carpet of the room is a little bit untidy. But the staffs who clean the rooms are very friendly and accountable so it made us easier to adapt and the hotel is very guest-friendly.

The room has the basic stuff that we need. The staff are very professional, respectful, helpful and courteous; from the moment we arrived the front office tried her best to help and understand us, the housekeeping staff also kind. The front office tried their level best to assist with our requests. Amenities and hot/cold water dispenser are placed at the Lobby. Available 24/7. 2 sets washer & dryer, ice machine and vending machine are available. Entrance to hotel, you have to take elevator to Level 16. From main road, look for glass door entrance to the building. Train stations are walking distance. 1) Shinagawa Seaside station is just 5mins walk. Entrance just infront of hotel building. Will bring you to most places in Tokyo. 2) Aomono-yokocho station is 15mins walk. This connect to Haneda International Airport and other places. It is quite a walk and not advisable if you are with medium or large-sized bags. Quite quiet area. Businesses/offices area. There are 7-eleven, Family Mart, drugstore and AEON at the ground level. Very convenient.

Just the room size, which is quite common in Japan with that prices. However we are able to open 1 large (28) and 1 medium (25) sized luggages.