Spacious room for 5-6 people lots of attention to details in the room. Had air purifier, well stocked kitchen (Noritake dishes), the cutest tiger kettle and a washing machine. Hotel was very close to a station and a grocery store was opposite the entrance of the hotel, which seemed to be open 24 hours a day.

Did not have an English guidebook at the front desk as they had run out

The hotel is in a very convenient location, only a few minutes walk from Asakusabashi station. There is one supermarket across the street, and another supermarket only a 1 minute walk away. There are many restaurants near the train station. The area is quieter than other parts of Tokyo which was good for our family. The accommodation was clean, and could fit our family of 2 adults and 4 children. We had 2 single beds, with 4 futon style mattresses provided on tatami mats. The kitchen space was useful, and it included a stove, microwave and toaster oven. The bathroom also had a washer/dryer. Clothes washing liquid is provided by the hotel. Unlike other accommodation in Japan, there was actually space in the room to keep our luggage.

I know that accommodation in Tokyo is very expensive, particularly over the New Years period. However, after having paid almost Y100,000 per night (for a 6 night stay), we were asked to pay an additional Y2,000 per bed, per night, for the 5th and 6th bed. I don't blame the hotel for the bedding mix up, but I did think the extra charge was unnecessary given how much we were already paying for the accommodation. Although the website showed bunk beds for the accommodation, this was not actually the case. Luggage forwarding options provided by the hotel were very limited.

Location location location! Super close to the station and kombini, super convenient to get around Tokyo. The room was spacious, plenty of space for our family of 4, decent facilities inside the room (washer and dryer, microwave, toaster oven and electric hot plate). They were happy to keep our luggages for few days while we visited Kyoto and Osaka (we came back to stay at Monday again afterwards). It was a pleasant stay and we will definitely come back again.

Nothing major. If we were being extremely picky, we probably would love the room to be cleaned every second day instead of every 3 days (which we were aware of it's pretty common in Tokyo)

This location is a mere 3min walk to the JR station and roughly 7min walk to the other subway stations. Theres a grocery store right across the street and a Family mart 2 doors down. Compared to other hotels I rented in Japan this one is by far the most spacious. Was perfect for my family as we had a 6 month baby with us so the kitchen and dining table allowed us to spread all our items out and clean bottles. Our room came with a washer/dryer ( 1 machine does both in a single cycle), fridge, freezer, sink and cutlery and plates. Best feature for me is the shower and toilet are separate so if someone needed the toilet it wouldn’t be occupied by the person showering. You don’t get the typical physical key card entry into your room, here they provide you with two numeric passcodes. One to enter the to and the other to enter the building after hours and to access the elevators. I believe from 11/12pm until 5/6am there is no agent working the lobby to the front doors are locked and you’ll need a passcode to enter. Another thing I loved about this hotel is the door automatically locks when you enter the which I really appreciated when my hands were full of shopping bags.

Although they provided us with enough garage bags and towels to last us until the next cleaning - this hotel only does a full room cleaning every 3 days. You can ask the agent at check in for more towels and amenities are available anytime at the front desk as well. Any garbage and used towels they ask you to just put them in plastic bags tied up outside your door by noon every day and the cleaning crew will come dispose of it.

As a big family, we love having a whole apartment to ourselves. We’ve stayed at the Ueno location previously, and eagerly booked this location this time around. We were not disappointed! Strongly recommend this hotel for larger groups. The location is convenient to public transport — we arrived here from Haneda Airport with tons of luggage. There’s a Lawson next door, and a grocery store across from the hotel. The kitchen is well stocked for making quick meals by US standards), with a microwave, a toaster oven, and cooking range. The sleeping arrangements are very comfortable, especially for taller people. The bathroom is very clean and utilitarian, with a tub and shower.

Can’t think of much to note. Really enjoyed our stay!

This apartment hotel is a fantastic accommodation for our family’s stay in Tokyo. GENERAL: The front desk staff are polite and helpful, especially when I pressed the wrong button on the check-in machine! The way to access our room was via the codes for the elevator and the apartment door lock, so no key card to carry around. The apartment itself is compact, but spacious enough for all 4 of us and all 4 of our suitcases and backpacks and still have room to move around. The apartment is spotlessly clean and they clean it every 3 days. The wallpaper is luxe and really makes the place look elegant. BATHROOM & TOILET: The toilet is separate to the bathroom, which helps with multiple users. The hot water in the shower is great and they provide pump bottles of shampoo, conditioner and body wash that smell really good. At the bathroom sink, foaming hand wash in a pump bottle is provided, which is so much nicer than cake soaps! A pile of bath towels and hand towels are provided. The bathroom also has a washer-dryer combo, which is one of the main reasons I chose this apartment. Such a godsend to be able to set the washing to go and 3.5 hrs later, it’s dry. Just don’t set it to go just before you go to sleep like I did. It woke us up at 2am with its 12 beeps to say the washing is done! 😂 And if you would rather air dry your clothes, there are a handful of hangers and a circular peg thing you can use for a very small load of clothes. Translations of the Japanese writing for the various modes on the machine are provided. The toilet is the modern Toto toilet and has the seat warming function, plus all the other regular cleaning functions. KITCHENETTE: There is a quiet kettle, small fridge, microwave, toaster oven, small stove, cutting mat, knives, scissors, crockery, cutlery, a few pots and pans (but I didn’t pay much attention to it as we ate out) LOCATION: The location is excellent! It is very near the Asakusabashi train station. Literally 3 mins walk.

The apartment will only help us forward our luggage if it is payment on delivery, but the accommodation we are forwarding it to needs us to have paid for it first. However, the apartment front desk staff were responsive to my query and kindly informed me that there is a Yamato Transport office across the road. It is a half hour train ride to the tourist areas of Shinjuku, Harajuku and Shibuya. This can either be seen as an inconvenience if you want to be in the thick of the action, but we liked being away from the tourist traps, as the area was nice and quiet, with lots of great little restaurants selling delicious food at reasonable prices. It is also only a short train ride to the Ginza and Tokyo Station, which is a plus.

The front desk was extremely helpful. Hotel kept our luggage while we were away for 3 days. The hotel is only 3mins walk to West exit of Asakusabashi Station, with an escalator/lift. Lawson is just right next to the hotel, and the opposite is a local supermarket. 7-11 is nearby, too. Hotel provided daily necessities, incl toothbush/toothpaste, laundry detergent, facial cotton, cotton buds, tea/coffee/creamer/sugar/hairbrush, hair tie. Adequate clean towels provided for 4 pax over 3 nights stay. The nail clipper is available to loan. Washer/dryer in the room. Unit 03's layout is more squarish than unit 01, hence more walking space. Quiet neighbourhood. Asakusa line, Chio-sobu line, and bus services are very convenient.

1. Waiting time for the elevator during busy check out time is long if you stay at a lower level. 2. Must remember to turn on the water heater in advance of your bath! Water can be so cold. 3. Setting up futons by ourselves.

Very clean, friendly and helpful staff, amenities including washing detergent were provided, super close proximity to both JR & Asakusabashi station (asakusa line) with elevator from west exit. There's a super nice taiyaki stall just down the street! The hotel is able to help store our luggage for couple of days before we return from mt fuji again and hv them forwarded to other city too. A convenient shop is on the right of the hotel and a local supermarket right in front of it! Try to take room at higher level as the morning lift is always full and need some time to get down.

Nothing!

We love that the hotel was really close to the train stations. I had our luggage forward to the hotel from Osaka the day before arrival and our luggage was already in our rooms before check in, it was great! We are a family of 4, 6 year old and less than one year old and the room was spacious. There is a washer/dryer and kitchen in the room. Grocery store is in front of the hotel. Lawson is next door, but Family Mart and 711 isn’t far away. A lot of food options nearby. Staff is friendly and assisted me when I needed help, especially when forwarding my luggage to the airport.

I didn’t have any issues at all.

Location and accessibility. Going to Haneda airport is Approx 45min away. 1 stop from Asakusa and 2 Akihabara.There are 3 lines connected to it with a 24 hr mart nearby. If you want late supper, there are many izakaya around.