The bed was super comfortable, the room was nice and clean. The staff was nice. There is a pool, gym, parking and is very close to the airport.

The description of the hotel said there was a transport from the hotel to the airport per request, they call a taxi for you.

The staff was always at front to my needs and kindly. my wife loved the food at the restaurant and how the service guys recommended which plate to get according to the time of the day. Definitely staying there again

We made a reservation at 11:30 pm and checked in at midnight. The staff found an extra bed so we could sleep 3 to a room. Although I booked online the desk could not find my reservation on their computer. They worked with me including searching my phone with me to solve the problem. I really appreciate the helpful attitude of the staff. And my Spanish is not that good!

The pillows were too big and hard. No facial tissue in the room. Wash cloths would have been nice but I realize they are optional in Mexico.

Clean room. Helpful receptionist.

The pool was closed for a private party function. No lunch service. Some receptionists hopeless. Not possible to change reservation except by phone. Insufficient room lights to read at night.

clean and close to the airport. bed was comfy

could hear other guests through the walls talking loudly.

The rooms are clean and pretty up-to-date and there's parking.

The room service aren't as attentive. I called three times before they picked up the phone. The hallways also need to be vacuumed and cleaned. I was supposed to get a room with a bath tub and was just given a shower.

Almost everything, I really like to suggest to improve yours bathrooms for diferent capabilities persons. Maybe an extra handle. The breakfast was delicious.

The door in the bathroom is too near to the wc.

Very clean nice stuff

beds not so comfy but that’s most hotels

Very accommodating, great customer service throughout the whole hotel.

Small pool but the kids still had fun.

Clean room; comfy beds and pillows., nice staff, great breakfast, very close to the airport.

Carpet on hallways needs to be either cleaned or changed. A lot of traffic in the area. Door in bathroom should be slideable.