I really enjoy staying at this chain, it always meets expectations and makes the stay super comfortable and pleasant. There was no hot water for the bathtube but I didn't call to get help as it was already too late. However, the service at the reception, room service, wi-fi, restaurant, they are all amazing employees.

It is a great hotel not for all types of clients and we are not paying a low rate, we pay what the hotel is worth, so, why charge for internet? I didn't have to pay for it, but having to call to get help to get it set up (it was great service), it is a little hazzle, why making your clients having to go throuh that when everyone has free wi-fi?

Couldn't have had a better stay. It's a beautiful place. All staff were exceptionally kind, very friendly and professional. Room was super clean, and that is coming from a self professed germaphobe. Breakfast and lunch menu was healthy and delicious. Any problem I had was solved immediately. 10/10.

I like quality and variety of food.

The friendliness/amiability of some of the staff.

Super cosy , clean and modern room Amazing staff, everyone was super kind The Italian restaurant super delicious and also the breakfast

Nothing

Location

Charge for in room coffee

Professional and friendly staff, rooms are clean and confortable. Heated pool with a beautiful view. I”ll be back soon.

Location is 50 minutes away from City Center.

location, value, friendliness of the staff, great Italian restaurant

USB ports did not work in the room

It’s an amazing hotel

The chairs of the restaurant are old and don’t look good any more

Very Nice hospitality and five star services.

More food options should be

Service from all the staff and decoration