Very modern and nice rooms, good location, comfortable beds

I would have liked to be informed about the water hygiene incidents and the investigation by the Health department before my booking. Appreciate that measures have been taken to isolate the rooms where bacteria where found but again when travelling with children I would like to know this before the booking.

What a great hotel! The rooms (for New York) are fabulous. A great size and really clean. This is a well maintained property and the service was great with friendly staff. Location is near to 9/11 museum and Tribeca. We weren't sure initially about this location but actually, it was really nice to be away from the madness of midtown/uptown.

It would be good if the reception area was serviced for drinks. There is a bar but on occasions, it was difficult to get just a coffee for example as the bar tender wasn't able to step away but the waiters were only servicing tables in the restaurant.

Like everything about the Conrad Downtown. My wife and I think to try something new and "special," but we are always drawn to the hotel. Five visits in five years. The hotel is walkable to so much. The Oculus is a block away. Ferry dock across the street. The on-site restaurant is extraordinary. There are many handfuls of restaurants within four blocks of the hotel. If you are interested in shopping, there are few better places in Manhattan than Brookfield Place mall. The FiDi area around the hotel is clean, well-lighted, and safe. The entire hotel is maintained beautifully. Nothing out of place; all fabrics looked as new as they did when we first stayed at the Conrad five years ago.

This hotel is truly luxurious. The rooms are well designed and you have everything you would need for your comfort. Nice Tribeca restaurants nearby (Locanda Verde or Bubbys). The rooftop bar has a nice view of the city. Must visit the nice parks along the promenade (Pier 25 and 26).

Nothing to mention.

Unfortunately, an item of value was stolen from our hotel room.

We would like to highly recommend the lovely Mr. Łukasz from the restaurant, who showed full professionalism. Departure was planned at 6.30 am and breakfast was from 7.00. Despite inquiries, the staff indicated that it was not possible to have an early breakfast despite paying for it (included in the price of the stay). Here Mr. Łukasz saved you :) and met our expectations. Perhaps the hotel should be more willing to meet customer expectations.

Broken blinds in the window and a partial view of the bay, rather for a block of flats, but we paid for a stay (room) with a view of the bay. This shouldn't be the case.

We loved our stay. The hotel is very modern in great location. We had the breakfast included in the rate and it was delicious, the service was also great in the restaurant. Otherwise it would be very expensive.

The room is a bit on smallish side even with a separate room; no sound isolation really for shower and restroom but overall it is a minor inconvenience

Very modern funky hotel in Manhattan. Loved the funky chic feel! En-suite rooms were fantastic and large! Had all the mod con facilities in your room from the fresh water tap in the luminous blue lighted box, to the superb coffee machine,to the wonderful very luxe bath robes( my 16 yr old lived in it while we stayed @ the hotel for a recent surprise 16th bday trip & we ended up purchasing one to bring back home for her Xmas present!) The staff were fantastically polite and full of smiles! They couldn’t do enough for you and would go the extra mile to make sure your stay was very enjoyable! There was a fantastic gym very modern and clean. The hotel was located right by the Hudson. Nice runs and walks along the waters edge. All in all a fantastic stay! We do love the hotel and location we’ve stayed there several times on family trips to NYC from the UK. It’s an hour away from JFK & it’s a set price for the taxi fare from the airport to the Conrad so no added extras! ($60?)

We stayed at the Conrad on an unscheduled stop in NYC following a delayed and missed flight. Luckily the hotel had 2 suites and we arrived without any luggage. Reception kindly provided a dental kit for us. The suites are very spacious with a sitting room area and fantastic shower. The bed was extremely comfortable. The hotel is close to amenities in and around the 9/11 Memorial area of Manhattan and there was a great choice of restaurants near the property. I would highly recommend the hotel and will definitely stay there again should we be in NYC again!

Nothing

Food was good, pull out sofa was very comfortable! Service was friendly and top notch. Hotel decorated beautifully for Christmas, and provided pictures with Santa. Location was great to attractions. (Walkable) Parking was ok. All toiletries were top tier. Across from shopping mall. Movie theater on site.

Food at restaurant was pricey for the amount received. I did not realize the only refrigerator offering in the room, would be solely for the mini bar. Could not even keep bottles of water cold. No microwave for leftover foods ate while out, beds in suite too small for husband. Parking was very expensive! Not easily accessible if items were needed.