Excellent Location. One of the best staff seen. Very courteous and helpful. Comfortable room with a superb view of the sea. Located in a great, well lit area. Decent to a good breakfast spread.

Nothing to take a specific note of. Some of the lights and electric work can be worked upon but then this may have been a problem only in my room. Like mentioned above, nothing specifically to Take a note of.

Great and gentle staff. Much kindness. Wonderful place to enjoy a vacation. Versatile breakfast and again, staff very kind. I must say this experience at a Holiday Inn is a great surprise to me. It has exceeded my expectations in every aspect.

Cannot find anything to complain about after 5 days here.......

The hotel is in an excellent location and has excellent staff. I was in the Executive Tower, and Teddy the Concierge was incredibly helpful, spoke good English and was excellent at his job. Reception staff were always friendly, spoke good English, were helpful and although we arrived early, they went out of their way to accommodate us as quickly as possible - Kay on reception was particularly helpful. In addition, the facilities were excellent both in the room and in the hotel: excellent air conditioning, clean, comfortable and spacious. The sea view was good due to the angle of the building and although our room was towards the back of the hotel from the beach, we could still watch the sun set over the sea from our balcony.

The pool could get very busy and there needed to be some fans on the rooftop bar - it was very warm up there.

Balcony was shaded so not too hot. The breakfast selection was fantastic that even my husband came down to breakfast! He particularly enjoyed the poached eggs, saying he'd never had them cooked so well. The location being just across the road from the beach was most appealing as well as being on the main road with the frequent hop on hop off taxi service. The SOAK toiletries were good quality and especially welcome was the body conditioner.

Having to go to the other building for the roof terrace and spa facilities meant that we didn't use them as often as we would have.

Just opposite to the beach. A sunning sea view from the room. You can walk by the beach and buy fruits and juices.The Hotel is very clean, the staff are really caring, and it is 7 minutes walk to Terminal 21, which a good mall with a full floor restaurants.

Away from Halal food restaurants. I found just one place in Terminal 21. But the I used Grab application for delivery to the hotel. So, not really an issue. If you dont't need Halal food then you can find the area full of nice and clean restaurants. The other point is that the shower in the toilet has a glass wall at the bed room. Though non transparent, but will lit the room at night.

Location and proximity to the beach is definitely the most lucrative aspect of the property .View of the Pattaya beach from the room is excellent.Rooms are big in size and the room given to us had two bathrooms as well. Newly constructed kids club looked exciting but kids couldn't enjoy as we were short of time.Same with the spa,looked good wanted to visit but couldn't go due to lack of time.

Had to struggle a little to get an extra bed although we had booked a suite room for a family of 4. We had booked for the new years eve so room tariff was very high!!(as compared to other properties in same category) Working hours of Spa can be extended beyond 8pm. Far from major tourist spots like Noong Noch and Ramayana water park.

The hotel rooms offer quality ocean views in many of the the rooms. I booked this hotel twice in the same month because of the ocean views and excellent location. It remains quiet in an otherwise busy area. You have a multitude of transportation options for travel in the local area. The hotel is easy to find and access. There are many excellent food choices with easy walking distance. The hotel is in the Pattaya loop so you can access a large area hop on a local baht bus for only 10 baht per person. If you like shopping you have easy access to Terminal 21 and Central Mall within the Pattaya loop.

This is a pro or a con depending on the your preference. There are two hotels and one has ocean views. The ocean view room has an excellent children's pool right right next to the breakfast area. Big pro for parents but it doesn't offer another pool for adults in the same building.

One of my favorite hotels in Pattaya. We were on the 9th floor and the bay view was stunning. Room and staff were fantastic. Breakfast buffet was outstanding. Hopefully it will be possible to get a higher floor for our next visit.

The lunch at the coffee shop near the lobby was very disappointing. I never send anything back in Thailand but in this case, the coffee was so bad we sent it back. The cesar salad and the tuna salad were not good at all and we did not finish them. Also, we ordered appetizers but they were very salty with way too much soy sauce, and my gf couldn't eat them. This was surprising since everything else with this hotel, including the breakfast buffet, was exceptional.

The location is good, as it overlooks the beach, including only a street, and is considered far from the inconvenience and bustle, and it is close to the famous complexes, and the rooms were large, overlooking the sea and clean.

There was an inconvenience throughout the day because they were often making adjustments and restoration to the rooms that did not make me rest by sleeping and there was no hotel lobby, which resulted in waiting outside where it is very hot.

Recently refurbished, the hotel is modern and stylish and up to date. The rooms are a great size with individual balconies with great views of the bay. The bathrooms are large and well equipped and the beds very comfortable. The reception area has a lovely cafe and there is a great restaurant. The location is superb.

I did book a High room to be given only a room about halfway up, but the staff were so helpful and courteous and the hotel was full, so I am prepared to let complaint that go...