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$111Pmt 2200 Persiaran Bertam 8, , Sungai Petani, 13200, Malaysia
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+1-833-728-20411,981 reviews
1/122
Spa/Wellness packages
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Welcome to Bertam Resort in Kepala Batas, Malaysia! This luxurious 5-star hotel offers an unforgettable stay, with a minimum price starting at just $111. Located on Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, the hotel is nestled just 2.5mi away from the city center, offering a peaceful getaway while still being conveniently close to attractions.
With 1981 reviews, Bertam Resort has proven to be a favorite among travelers. The hotel boasts a range of amenities to cater to all guests' needs. Enjoy a delicious breakfast to start your day, and take advantage of the free Wi-Fi, indoor swimming pool, and fitness center. Families will love the kids' pool and kids' club, keeping little ones entertained. For those seeking relaxation, indulge in the spa facilities, sauna, and steam room. Golf enthusiasts can even enjoy the hotel's very own golf course.
This resort caters to both fun and relaxation, with a water park and waterslide for thrill-seekers. Choose from a variety of room options, all equipped with modern comforts such as air conditioning, a flat-screen TV, and a private bathroom. The hotel also offers an on-site bar and restaurant, providing delicious meals throughout the day. With its excellent amenities and prime location, Bertam Resort is the perfect choice for an unforgettable stay in Kepala Batas.
As a guest at Bertam Resort, you'll have access to not one, but two stunning pools. The first pool is located indoors, perfect for a refreshing swim regardless of the weather. With its infinity edge, you'll feel as if you're swimming right off into the horizon. Please note that this pool is exclusively for adults, ensuring a serene and relaxing atmosphere. Soothe your muscles with a dip in the pool while enjoying the tranquil ambiance.
When it comes to dining options, look no further than the on-site restaurant, Essaouira. This family-friendly restaurant offers a delightful blend of Korean and Mediterranean cuisines, catering to a variety of tastes. Indulge in flavorful dishes prepared by skilled chefs, while enjoying quality time with your loved ones. Whether you're craving a hearty Mediterranean meal or are eager to try some Korean specialties, Essaouira has you covered with its diverse menu. Delight in the culinary journey and make lifelong memories with unforgettable dining experiences.
At Bertam Resort, convenience is key. Visa and Mastercard are both accepted payment methods, allowing you to seamlessly settle your bill at the end of your stay. So you can leave your worries behind and focus on creating memorable moments during your time at the hotel. Rest assured, the ease of electronic payment will ensure a hassle-free experience throughout your stay at Bertam Resort.
Choose from a variety of room types that cater to your specific needs. The Junior Suite offers a spacious retreat, perfect for two adults seeking stylish comfort. Families can opt for the Family Quadruple room, accommodating up to four adults, providing ample space for everyone to unwind after a day of adventure. Those looking for a touch of luxury will find solace in the Pool Suite, complete with a double bed and a private pool for ultimate relaxation. Whatever your preference, Bertam Resort has the perfect room to make your stay more than just ordinary.
Closest airports
Penang International Airport
20miSultan Abdul Halim Airport
46.9miSpa/Wellness packages
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Steam room
Sauna
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Elevator
Playground
Garden
View
Balcony
Free toiletries
Bathtub
Upper floors accessible by elevator
Bidet
Soundproof
Show 10 photos
Family, 2 Double Beds
2 Double Beds
390 sqft
Private Bathroom
Balcony
Bathtub
View
x4
+
More details
This spacious double room, ideal for families, boasts two comfortable queen size beds and can accommodate up to four adults. With a smoke-free environment, it's the perfect choice for a cozy and relaxing stay.
Show 7 photos
Superior, 2 Twin Beds
2 Twin Beds
290 sqft
Garden view
City view
Private Bathroom
Bathtub
+
More details
Enjoy a spacious Superior Twin Room with stunning views of the garden and city. This room features two comfortable twin beds and a private bathroom, along with amenities like a minibar, flat-screen TV, and air conditioning. Perfect for 2 adults and 1 child, this room is the ideal choice for a relaxing and enjoyable stay.
Show 6 photos
Superior
1 King Size Bed
290 sqft
Garden view
City view
Private Bathroom
Bathtub
+
More details
Experience luxury and comfort in our Superior King Room, boasting a spacious 291 sqft of elegantly designed space with garden and city views. Indulge in the modern amenities including a private bathroom, minibar, flat-screen TV, air conditioning, and more, making it the perfect retreat for a relaxing stay.
Show 3 photos
Junior Suite
1 King Size Bed
590 sqft
Private Bathroom
Bathtub
View
Minibar
+
More details
Indulge in the comfort of our spacious Junior Suite, perfect for couples seeking a luxurious escape. With an inviting King size bed and an array of premium amenities, this stylish suite guarantees a memorable stay. Smoking is not permitted in this room. Accommodates 2 adults.
Show 3 photos
Deluxe, King Size
1 King Size Bed
325 sqft
Garden view
City view
Private Bathroom
Bathtub
+
More details
Indulge in the luxurious comfort of our Deluxe King Room, perfect for a couple seeking a smoke-free retreat. With its spacious atmosphere and a plush King-size bed, it's the ideal choice for a relaxing escape.
Show 2 photos
Deluxe, 2 Twin Beds
2 Twin Beds
325 sqft
Garden view
City view
Private Bathroom
Bathtub
+
More details
Welcome to our Deluxe Twin Room, a perfect choice for a comfortable and relaxing stay! With two cozy twin beds, modern amenities, and a smoke-free environment, it's an ideal space for two adults seeking a peaceful getaway.
Show 3 photos
Suite, Pool View
1 Double Bed
More details
Welcome to our Pool Suite, a spacious and luxurious suite perfect for couples seeking a relaxing getaway. With a comfortable double bed and access to our inviting pool, you'll experience the ultimate blend of comfort and tranquility during your stay.
Deluxe, Balcony
Balcony
More details
Club Loft, 3 Bedroom, Pool View, Executive Lounge Access
More details
Violet Suite, Pool View
More details
Executive Suite
More details
Iris Suite, Pool View
More details
8.8
1,981 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Noraliza
10
December 2023
The location, concept and decoration were amazing. I absolutely love the hotel lobby and the relaxing music plus environment. Every nook and corner of the hotel area offers great photoshoot opportunities. Room is marvellous with comfortable bed and great facilities. Staff are very helpful and friendly too. Will come back whenever we need to travel north again.
The parking was a bit inconvenient, especially for elderly. Not suitable when it rains, coz we need to go up the slippery stairs from parking area, without any covered path to the lobby.
Sharifah
9.1
December 2024
The friendly staff, the cleanliness, the varieties of the breakfast spread, and excellent restaurant staff. Keep it up!
I would rate 10 out of 10 but had to reduce it due to the waiting time for check-in. Our rooms were only ready at 4.30 pm. Then, we placed an order for in-room dining, and it arrived only after we called twice, 1hr and 30mins late. Luckily, the fish and chips were superb!
Mohamad
8.2
December 2023
Beautiful design, comfortable and spacious room. Breakfast spread is also nice. Water park is just next door. Friendly Staff. Weekday stay during the holiday is the best.
Nothing. Everything is great during our stay. But only the communication can be better between staff should be enforced. Every staff should be inline with the procedures or process during check in and check out. Apparently, during check in - I did not receive any blue wrist tag and white access card (for pool and gym usage) During check out, I was asked for the blue wrist tag and white access card which I find quite uncalled for as they should check in the system if my room has been issued with those items.
Mohd
8.2
December 2024
Enviroment is nice..
Need improve during breakfast, staff hotel need bring us to the table that availble or vacant. When i'm asking the staff also don't know which area table ara vacant.
Azemi
8.2
September 2023
The facilities in the resort and ambience are fantastic. The staff are approachable and very friendly.
The resort is located away far away from the island of Penang. Not many activities can be done there except in the Bertam Water Park which is just beside the resort. Only a small Lotus mall, Mydin Hypermarket and eating outlets are found nearby. Restaurants are located nearby too but you need to have your own transport to reach to the places easily. You may have problem getting a Grab back to the resort.
Noraliza
10
January 2025
Bertam Resort has an excellent theme and magnificent decorative elements. The best thing about this resort is that the staff are super friendly and helpful. Their warm welcome make us feel like coming to a family reunion. Thanks for providing the xomplimentary towel origami and birthday cake for me to celebrate upon arrival. Everything is memorable about Bertam Resort. From reception --> concierge --> f&b --> housekeeping, everyone never fail to greet us with a genuine smile. Iqbal, warmly served us the welcome drink during check in, and was the last to make us coffee and sandwich to go at check out. Reception was also superb with Iskandar, then the next day, Amir Hamzah provide us with info about Kg Agong. Breakfast has an excellent variety, we especially love the local and traditional delicacies that were included, such like Apom Lenggang, Roti Jala, Serabai and Nasi lemak basmathi. Croissant and pastries are freshly baked too. There are many scenic spots to capture too. The room is clean and cozy, bed and pillows comfortable, even more, treats like peanuts, m&ms and drinks are very much appreciated. We are happy to thank the management personally on the last day. Bravo Bertam Resort Team for a memorable hospitality. Best wishes and we would surely come again in the future.
The pool is extremly nice. However, we had to tolerate quite a handful of children in the adult pool. Perhaps parents can be more mindful that the kiddies pool is there for your kids yo use. Other than that, it would be good to monitor people bringing outside food and eat by the poolside, because it doen not seem right to use the facilities as such, when there is citrus bar to provide f&b needs. Security and parking are great, but during weekend events, guest parking area seemed limited. Maybe, patrons for such events can park at the other side and ferried using buggy to the eventplace. This can avoid fullhouse parking when guest return to the resort at night.
Siti
8.2
September 2024
1) Family room facing pool was superb 2) The facilities : huge pools, comfy cabana, citrus bar, kids club, gym 3) Breathtaking views 4) Moroccan vibes! 5) Panoramic lobby 6) Many activities during school holidays! 7) Picturesque Resort👍 8) Love the music, love the vibes 💕 9) Valet parking 10) Citrus bar was amazing 👏
1) Q for check-ins too long should provide another method during peak season. 2) Lobby was too hot at noon & at night with mosquitoes. 3) No direct number to concierge. Need to call reception to transfer bags. Call un attended. 4) A bit caos at the concierge during check-in time. 5) Need to improve on breakfast selections. Getting bored of the same food after 3 days. 6) Cleanliness 3/5. 7) Family room was way too small. Beds were cramped inside. 8) Feels un attended at 5star resort. Need to find staff at lobby for any issue 😩 9) Resort provides extraordinary details except for the service.
Mohamad
9.1
June 2023
Spacious lobby, many seats, hotel decorations, coffe bar The staff named Tyra assist and doing good job, she manage to get my room near to each other (same level) i booked 3 rooms Breakfast was good
Smelly outside room early morning which i don't know where it came from No iron board in my room which provided at other room (i booked 3)
Melissa
10
June 2024
I love the interior design of the hotel. The view from hotel window was astonishing too, I was lucky to get a room facing the beautiful swimming pool.
Not really a dislike but just a suggestion. There are a few small township just right across the main road facing the hotel, it's not really far if you have transportation but it's quite a distance to walk from the hotel, crossing the main road, etc. For guests without transportation, other than taking e-hailing transportation, maybe hotel can provide like a shuttle service (time & location basis, by request or minimal fees) to transport them from the hotel to the nearby township area (for shopping/dining/etc).
Lily
8.2
July 2024
I loved everything about our room. It is spacious, clean and the view auto curtain function overlooking the theme park is just the way i imagined. Check in was smooth. The best part was the pool. The biggest we have ever had and we loved it. Never too crowded. We also did order room service and the food was delicious.
We stayed for 2 nights. On the second day, we went to the theme park for a whole day and after a day full of fun, we are looking forward to rest in a clean fresh room. Apparently we came back with the same room we left this morning. No housekeeping although we have called for it that morning and remind again at the reception before we left. Takes ages to refill the water bottle. They even didnt take the dirty plates from our room service yesterday. Perhaps adding more housekeeping service would be better as I understand the place is huge.
Attractions
Pinang Peranakan Mansion
10.9miCheong Fatt Tze Mansion (Blue Mansion)
11.1miKhoo Kongsi (Leong San Tong Khoo Kongsi Clan House & Museum)
11.2miPenang Armenian Street (Lebuh Armenian)
11.3miLittle India
11.4miPenang House of Music
11.6miChayamangkalaram Buddhist Temple (Wat Chayamangkalaram)
11.9miPenang Botanical Gardens (Taman Botani Penang)
12.8miPenang Bridge (Jambatan Pulau Pinang)
14.2miPenang Hill Funicular Railway
14.8miPenang Hill (Bukit Bendera Pulau Pinang)
14.9miKek Lok Si Temple
15.4miSnake Temple (Hock Hing Keong)
16.6miEscape Theme Park Penang
17.7miEntopia by Penang Butterfly Farm
17.7miAttractions
Pinang Peranakan Mansion
10.9miCheong Fatt Tze Mansion (Blue Mansion)
11.1miKhoo Kongsi (Leong San Tong Khoo Kongsi Clan House & Museum)
11.2miPenang Armenian Street (Lebuh Armenian)
11.3miLittle India
11.4miPenang House of Music
11.6miChayamangkalaram Buddhist Temple (Wat Chayamangkalaram)
11.9miPenang Botanical Gardens (Taman Botani Penang)
12.8miPenang Bridge (Jambatan Pulau Pinang)
14.2miPenang Hill Funicular Railway
14.8miPenang Hill (Bukit Bendera Pulau Pinang)
14.9miKek Lok Si Temple
15.4miSnake Temple (Hock Hing Keong)
16.6miEscape Theme Park Penang
17.7miEntopia by Penang Butterfly Farm
17.7miAirports
Penang International Airport
20miSultan Abdul Halim Airport
46.9miEssaouira
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Steam room
Sauna
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Elevator
Playground
Garden
View
Balcony
Free toiletries
Bathtub
Upper floors accessible by elevator
Bidet
Soundproof
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Aerobics
Bike tours
Cooking class
Cycling
Game room
Golf course
Karaoke
Pool table
Themed dinners
Tour or class about local culture
Walking tours
Water park
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic room available
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot bath
Foot massage
Full-body massage
Hand massage
Head massage
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Outdoor swimming pool
Pedicure
Personal trainer
Public Bath
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waterslide
Yoga classes
Transportation
Public transit tickets
Shuttle service
View
City view
Garden view
Inner courtyard view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Mastercard,
Visa
This property does not accept cash.
At what times are check-in and check-out at Bertam Resort,Penang?
When you book a stay at Bertam Resort,Penang, you can access your room from 03:00 PM and should leave by 12:00 PM.
Is vehicle parking offered by Bertam Resort,Penang?
Yes, there is ample parking available at Bertam Resort in Penang. It is a private, on-site parking facility that is free for guests to use.
What are the rates at Bertam Resort,Penang?
For stays at Bertam Resort,Penang, prices generally start at $111. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does Bertam Resort,Penang offer?
At Bertam Resort in Penang, the hotel offers a variety of rooms including suites, doubles, and twins. Smoking is not allowed in any of the rooms. The occupancy for the rooms ranges from accommodating 2 adults and 0 children to accommodating 4 adults and 0 children. The bed sizes vary from twin to double to queen, with some rooms having one bed and others having two.
Where can guests find entertainment in Bertam Resort,Penang?
At Bertam Resort in Penang, guests can enjoy a variety of leisure amenities during their stay. The hotel offers a water park with a waterslide, an indoor swimming pool, and a separate pool for kids. There is also a fitness center and a spa with a steam room and sauna for relaxation.
For dining options, guests can dine at the on-site restaurant called Essaouira. It has a family-friendly ambiance and offers a menu of Korean and Mediterranean cuisines.
In addition to the water park and pools, guests can also take advantage of the hotel's golf course and beach amenities, including beach umbrellas and chairs. There is also a bar where guests can enjoy a drink.
Overall, guests at Bertam Resort have a range of leisure amenities to choose from, including swimming, golfing, spa treatments, and dining at the on-site restaurant.
Can guests use a pool at Bertam Resort,Penang?
The hotel, Bertam Resort in Penang, has an indoor pool available called Pool 1. It is accessible all year round and has an infinity feature. However, it is only open to adults and has no information regarding size or other amenities.
Is there an in-house restaurant at Bertam Resort,Penang?
Yes, the Bertam Resort in Penang has a restaurant on site called Essaouira. The restaurant offers family-friendly ambiances and serves Korean and Mediterranean cuisines.
Does Bertam Resort,Penang accept credit cards and cash payments?
No, Bertam Resort in Penang does not accept cash payments. They only accept credit cards, specifically Visa and Mastercard.
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