The room is huge, same for the bed and very comfy. Location is great, nice view, close to many restaurants, shops and the metro. Check in and out very easy, host was friendly and communicative.

The fridge wasn't cooling enough, can be updated. Cleaning was hasty, could have been better. Also, I would have appreciated some soap and a towel for hands, not just for showering.

Large room with good desk/chair to work from, just like in the website pics. Very comfy bed and clean bedding. Nearby places to eat and shop, a few minutes walk to monorail. Laundry shop virtually next door. Clear whatsapp instructions to remote key pickup/check in. Wifi seemed good but used my phone data mostly. Suits my remote working needs and will stay again.

A few minor cosmetic issues - carpet stains and aging tile grout. Also the electric water heater for the shower didn't make for a very hot shower unless I turned the flow way down.

Very spacious and clean room, balcony is a bonus. Excellent city view including Petronas towers from rooftop bar/pool. Pool is unstaffed but clean. Friendly and available staff via WhatsApp. Public laundrette in the building was a lifesaver on a long trip. Excellent location, easy walking distance to public transport, supermarket, restaurants.

Collecting keys at night was a little challenging, (they're in the post room at the back of the building). I should have watched the videos sent via WhatsApp before my phone deleted them! Towels were a bit musty, need regular changing if staying for several days. Staff were very helpful in getting replacements.

The location is great, within walking distance to the Petronas Twin Towers. There's also a metro station nearby, as well as tons of eateries. The infinity pool on the roof is amazing, and the room is big and comfortable, with excellent Wi-Fi and a fabulous skyline view from the balcony. The manager was extremely friendly and helpful. He assisted when we locked ourselves out (yikes!) and quickly resolved an issue with towels. The room was cleaned once during our stay, which is fine for an apartment.

The room is a bit dated and could use better cleaning and maintenance. There’s a noticeable mold smell, which is why the towels also smell. We were only provided with two towels, and after cleaning, we were left with just one roll of toilet paper. We weren't given any hand soap. The balcony is also very small, offering no space for furniture, and the TV didn’t work due to poor or no signal.

Loved the location few mins from Dang Wangi stop and a few minutes more to the monorail. But walking distance to many sights, shops, bars and Malls. Laundry on the ground floor was handy and cheap, plus bar at opposite has happy hour! A great fish head curry shop around the corner and an old Malaysian restaurant 20m to left was great, always with a queue! Very big clean room ( was cleaned with new towels during our stay), with a good view and the swimming pool on the roof had even better views. We loved sitting with a drink just looking out at night. We would stay again.

You pick the key up ( key card) from a post box with number lock and drop back off here. You walk past the smelly bins to get to and it is difficult to open and lock. No gym as advertised says being refurbished but that was Oct 23 and to be honest looking through the door looks like it has not been a gym for years. Pool was great but in need of a refurb. Closes at 19.30 as an odd set up with a bar/ nightclub using at night so no late swimming with the great view of the Petronas towers and KL tower. Four wooden chairs but no sunbeds, these would be a great addition. Fridge in room is tiny, a bigger fridge would be a great addition, the room is massive and could have an actual kitchen in. But no cutlery, plates, microwave etc.

The location is great and right at the heart of the city. It is close to the LRT and shopping malls of Bukit Bintang and KLCC area. The rooms are huge with decent amenities. I appreciate that the appliances like the iron and hair dryer worked. The staff at ground floor was helpful and the WhatsApp communication was clear.

Some maintenance issues like light bulb spoilt in the toilet. I didn't have time to request for a change as I was out with a full itinerary. As the other reviewers have shared, there's no room cleaning service and no coffee pods for a coffee machine.

Perfect kings room with everything you need. Communication with Mr. Chan was also very good and smooth, and check-in was quick and flawless. Comfortable big bed, very big toilet and a lot of space in the room. Desk with all instructions also for the usage of the TV. Mini fridge and water provided. Overall very good stay. Amazing view on the city from the balcony/ big window. 15 minutes walking from the old city and 15 from the Petronas Towers - LOVED the location.

The only thing was the place was clean but it could have been cleaner. I know it is a tropical country and animals kind of get in the place, but the desk, which was empty but the paper with instructions, had a lot of small ants running around on it. I tried to clean it quickly, and didn't put anything on the table, but a few minutes after they were back there again. Also there was no toilet paper in the place, but as soon as I mentioned it to Mr Chan he brought it immediately.

We have stayed at this hotel before its rebranding. Our last visit was during the Covid lockdown in 2020, if we remember correctly. The hotel is quite nice and enjoys a central location, but it also has a somewhat eerie atmosphere. During our stay back then, and similarly this time, we didn't encounter a single person; the entire experience from check-in to check-out was self-service. Communication is conducted via WhatsApp, which is convenient in its own way. For those planning an extended stay, there's a self-service laundry close to the hotel, making it easy to get your clothes cleaned. Additionally, there's a good selection of dining options nearby, all within walking distance, adding convenience to your stay.

Some might appreciate this aspect, but as mentioned, we find the place a bit too silent for our liking. Ideally, we'd prefer some human interaction during check-in and check-out at a hotel. However, this isn't necessarily a downside. If you value privacy, this hotel will likely appeal to you.

I love everything. Good location, close to so many restaurants. Around 20 mins walk to KLCC. I also love that they have a desk as I am working remotely, it was very comfortable for me. The room was very spacious. The bed was big and comfortable. The bathroom was also big, it even had two sinks. I had a good experience staying here and will stay here again when I go back to KL.

Situated in good location. Small balcony with a view to the town. Very big room. Interesting design. Smooth distance Chech-in. Quick response. Good communication!

Cleanliness.... seems in Malaysia there are bit different standarts. It is not worse, than in all other 3/4 stars rated hotels, I booked during my trip in Malaysia, but it is well below EU standards. Towels, bad linen are washed, but still not white with some stains. There is nespresso coffee machine in the room but not the single capsule provided. Bathroom need renovation.