The hotel and room was clean and comfortable, with good air con and daily housekeeping. We were lucky to get a North facing room on the top floor, so had a cool view of the Petronas Twin Towers and KL Tower. 5 minutes walk to Chinatown and 10-15 minutes to Bukit Bintang.

The pillows were VERY hard and the WiFi was frustratingly inconsistent. If the hotel could fix these two things, it would be a perfect stay.

Good location , ,unfortunately had RM 8000+ stolen from my locked suitcase , in my locked room ,obviously from a Staff member ,UNFORTUNATELY

Location was perfect. Clean rooms friendly and helpful staff. Within walking distance to everything, great views.

The hotel has a strict “no smoking” policy, had to move rooms due to guests smoking in their rooms and the smell coming through the vents which isn’t nice when you don’t smoke yourself. The bedding and clothes smelt of cigarette smoke, it was honestly like somebody had been smoking inside the room it was that bad. Upon talking to reception the staff agreed to change our room with no further problems.

Amazing location. Walking distance from almost everything we wanted to see. (Jalan Alor ~15m, Petronas Towers ~30m, Petaling Street ~20m, Islamic Arts Museum ~35m) The room was nice enough! Big enough for two. Possibly tight if you come with a large stroller bag but if you have backpacks or a small stroller bag, it’s plenty spacious. Amazing water pressure and hot water. We appreciated the hair dryer. The AC gets very cold very quickly which is a huuuuge relief if you’ve been walking all day. The property has an elevator and a 24h front desk, both of which are very convenient. They give you free water daily as well.

Minor complaints: Not enough counter space in the washing up area so if you have lots of skin care or makeup, there’s not much space to place them. There’s nowhere to place your shampoo and conditioner in the shower area so they have to go either on the floor or on the lid of the toilet seat. Pillows were very very firm.

Nice lobby. Rooms are good, location good, can walk everywhere

Awful WiFi, make sure you have data or something as you will not load much on the WiFi. Deposit required in cash, not ideal, meant the day we left for the airport we had to spend more than we wanted. Our water went at one point but it came back, would be nice to have a fridge.

What I liked: The location, so close to everything like Chinatown, Central Market etc etc. The Malay girl with the glasses who works in the reception in the morning was really kind and helpful. The price was great as well. It's a very good value and rare to find in KL to be honest.

There were some yellow stains on the sheets I found on the first day which was quite disturbing and I still feel disgusted till now. However, once I told the girl in the reception she made sure they were changed.

The room was very clean and had a window, something uncommon in Kuala Lumpur for this price, and we had views of the Petronas Towers! The room was cleaned daily, and the sheets and towels were changed several times during our stay. The staff was very friendly and efficient. Good location, about a 10-15 minute walk from the subway, and most tourist attractions are within walking distance.

Location was walking distance from nearly everything. Street food market about 7 minute walk and 7/11 on the corner. Anywhere you need to get is easy, train station is on the train road. Staff was helpful and always present, and cleanliness is was great.

Bed sheet didnt fit so 1 move and the whole sheet was off and laying on the dirty mattress. Bathroom door didn’t shut properly.

many facilities and amenities are easily accessible from the hotel. we can walk through going to some places to get some stuff. though the rooms are a little small, they are clean and comfortable to stay in. recommendable to friends and families

the coffee shop/restaurant opens only at lunch time and beyond. we had to go out for breakfast

- The location is very central. I literally walked to Bukit Bintang, Jalan Alor (street food), the Twin Towers, the Merdeka Tower, Petaling Street, and many more. - The receptionists are very helpful and active. If not on an academics-related trip that would require me to be closer to universities, I would definitely consider staying here again.