Bedroom was spacious and the bed is comfortable. But there was dirt and stain on bedsheet as if the staff didn't change the bedsheet and pillow sheet. Another thing, the lift were horrible. I have to wait longer time to go to another level. The lift stop at levels even there were no people there.

Strategic location to the famous Masjid Kampung Baru, F&B haven Gerbang Kampung Baru. Central and easy access to Kuala Lumpur top attractions.

Our room (no. 1919), has broken toilet flush. The technician came on the first day and fixed it. But the problem recurred on Day 2 and 3 of our stay. No housekeeping for the guest room on Day 2, to make up the room and replenish drinking water. The guest rooms require complete housekeeping for room completeness, for example: to check if the iron is working, if the wall electric socket functions, if the water kettle and iron are made available in each room. We went to the frontdesk counter to ask for water kettle and bottled drinking water. Guests who used the swimming pool, gingerly (and all wet) get into the elevators leaving trails of water in the elevator (I was hosting 3 elderly female guests for the stay at this hotel, 2 of them are on walking sticks).

The view was amazing and the staff that manage my booking also very helpful. The hotel also gave complimentary cake for my wife's birthday. Went to cafe on lobby, the coffee I ordered is awesome. The swimming pool and the breakfast also a bonus!

1) For our room 1810, water flow on sink is slow, a maintenance should be done quickly. 2) The air conditioner is not cold, but still acceptable. 3) Very very poor TV connection. Nothing to watch. (need very urgent improvement) 4) The wardrobe is stuck and cannot slide. 5) The mattress seems like not wash as there is stain. 6) No brochure or directory, hairdryer and iron also need to ask operator to send which we expect that the item should be in the room.

I like the stunning view from my room or the Rooftop (Skyview restaurant). It was beautiful beyond words. Seeing KL at sunset. The Food was ok except for one incident. The room was clean, staff very helpful and location in the heart of KL where there are so many local shops and eateries. Breakfast was at the 27th floor. You can see so much of KL at that place. The food for breakfast was good. It was near a mosque and during Ramadan, reservations is difficult because it is filled to the brim (referring to hotel and mosque). The renowned Kampung Baru Mosque is famous for religious lectures, qiyam al layl, and Bubor Lambuk (during Ramadan)

I had a high tea on Saturday. It was a hugh letdown. The soft rolls were not soft, the roti jala was dry and the curry tasted like leftovers from yesterday. Only the Nasi Tomato was ok. To be fair, the breakfast the next day was good and I enjoyed it.

Good location and spacious room

Ordered food from the restaurant on the second night of stay. The food did not met our expectation. Aglio olio was full of pepper. Already told the waiter no chilli flakes, it's for my 7 years old daughter. Nasi goreng kampung was so salty. Maybe you can ask the chef to taste the food first before the waiter serve to the table. The family beside our table also complaining on their food. You must take it as a serious matters. Thank you!

The KLCC night view was magnificent. The room is windowed all around for fantastic night view. We even shut off all the lights and stay in the dark to appreciate the night view. Love the small dining table with the KLCC view. I invited some friends/guests over and we ordered food and it was a nice hangout, suiting the name Tamu. Nice coffee sets, simple steam iron that works. Bed is comfy. The breakfast was nice too. The croisant was fantastic and keeps running out. The egg counter chef was very passionate about her work.

When I got into the room, I find it very spacious but some meaningless space like the long hallway. The table was oily and there's some gunk on the bedside lamp. Eww. I quickly wipe them with some wet tissues I brought with me. The bathroom has musty smell and the walls look yucky.

The breakfast was incredible! I thought the rooms were a bit old but still well decorated and pretty comfortable. The price is the best selling point!

The lifts are a nightmare. You're there waiting for one for ages, and then once you're in, it just stops in lots of floors even if it's 4 am and there's no one using the lifts. It's weird. The location is also not the most trendy area of KL, but it was ok

the room , aircond very cool

lift , please upgrade the lift , lift was function only one , the guest waiting too long , because full capacity

The room is spacious. Sorrounded by famous.and delicious malaysian food. Located at kg baru @ food paradise.

The house keeping not doing a good job,. My stay are 10 days. The housekeeping just make up the bed, change the towel, refill the complimentary but they not vacum the floor and not clean the bathroom. Its a bit dissappointed. Hope the management can take a look ti their housekeepers.

Took the junior suite for New Year's Eve. The view was spectacular - Twin Towers, KL Tower and Merdeka 118. The fridge was not working - they changed the entire fridge and we were impressed. Parking is free as a guest, so that is a nice plus point. Loved the room surprise that the hotel did up for our wedding anniversary as well.

The room was noisy (we were on level 26) with tables and chairs moving at the restaurant at level 27 which can be heard. Prayers from nearby mosque was very loud from our particular room. Lifts did take a while to go up and down. Breakfast buffet was average - so don't expect too much.