Location was better than expected because the square was closed to traffic. Breakfast was excellent. Coffee in room was excellent. Staff were fun and very nice. Professional.

We really enjoyed our 3 night stay in a superior queen room on the second floor. The room was big, bright, clean and comfortable. The beds were really comfortable. The windows could be opened for fresh air and the air conditioning worked well. The breakfast was good and free bottles of water were available from reception. Everyone working at the hotel was very friendly and helpful. We wanted a good authentic Mexican restaurant for dinner and got good suggestions from the people at reception. It was about a 15 minute walk to the centre of town and we found a couple of interesting routes to get there. We would definitely recommend this hotel.

The bed was one of the most comfortable I've ever been in. Breakfast was great and staff were really friendly. Shower worked really well, clean room everyday, and bottles of water restocked daily.

Room was really dark and the bathroom was tiny. There was an older man who would hang out by the courtyard and smoke while people were eating breakfast which was super unpleasant. Also they only give you one room key even if you have multiple people in your room.

Staff were very friendly and made efforts to assist when we asked for help. Beds were extremely comfortable and lovely and warm with blanket and quilt. Room was big and quiet. Good location though had to walk a bit to get to restaurants.

Breakfast was okay. Coffee was horrible. Toast came unbuttered with no butter or jam to put on it. Beans came in a small dish and were lukewarm. Had porridge one and it was undercooked so very chewy. Bath was hard to get into as quite high.

All of it made for a glorious holiday… as if I was at home!

Nothing.

My mother and me really enjoyed the stay. Staff was friendly at first I did hesitate to book here due to the reviews. For the price it was excellent. Valet parking was available which they were really friendly all 3 of the guys who helped. The minute we arrived the offer us something to drink. They were willing to accommodate mom to the first floor. Is a 10 min walk to el centro, it felt safe and it was super quiet. Room was clean daily, I loved the coffee machine. Breakfast was good and staff was friendly all 5 days we were there. Anything we needed they provided. The TV they do need to turn on for you the first time. That was not an issue for me. I still had to work during my trip I would work at the court yard and internet was fast. My sister passed by to SMA and they were super friendly and helpful with her even though she was not a guest. My mom loved the hotel she did not want to leave. I was very happy with everything.

Breakfast was included, it was good for the most part. I really do not have anything bad to say about the property.

Good price to quality ratio. San Miguel is a bit overpriced when compared to most other Mexican cites and towns (Thanks to all the gringos who have driven prices up for almost everything!). But this hotel is at least somewhat closer to what a normal price should be. Very clean and comfortable rooms. The included breakfast was just average, but acceptable. The staff was very friendly. I would stay here again. The only issue was when one of the staff arranged for a ride to the airport. We were told the car would arrive in about 15 minutes. My daughter and I sat in the lobby for over an hour. We finally gave up and found alternate transportation. Very annoying, but that hitch was really the only negative I can think of.

Room was spacious and very clean. They had breakfast buffet included which was basic but very delicious. Beds were comfortable and roof had A/C. Small hotel with easy access to the street. At 11 pm they close the main metal bars gate door so it was safe at night. Will go back soon and probably will stay at this same place.

I liked everything!!!!

The room was large, and very comfortable. The bed was great, and good amenities. the breakfast was good as well.

No fridge or ice, no washcloths (typical for MX), and breakfast not served till 8:30am which was late for us when we were going on tours.

The hotel staff allowed us to pick the room with a view that we requested. The rooms are very clean and comfortable. When in SMA we tend to walk everywhere and the location was good for reaching the destinations we like.

I would have like a bar that was open in the evening with even simple beverages available in the lounge. While there are many spots in SMA for chilling, there were none near the hotel.