3,569 reviews
From
$109Avenida Costera Miguel Aleman No. 1803, Acapulco, 39670, Mexico
3,569 reviews
1/110
From
$109Private pool
Beachfront
Kids' pool
Free wifi
Beach
Hot tub
Air conditioning
24-hour front desk
Nestled in the vibrant city of Acapulco de Juárez, HS HOTSSON Smart Acapulco is a luxurious 4-star hotel located at Avenida Costera Miguel Aleman No. 1803, just a quick 2.3mi ride from the city center. Boasting a stunning beachfront location, this pet-friendly hotel offers a wide array of top-notch amenities for guests to enjoy. With a total of 3569 reviews, this hotel is highly regarded by travelers seeking a mix of relaxation and excitement.
Starting at just $109 per night, guests can experience the ultimate in comfort and convenience at HS HOTSSON Smart Acapulco. The hotel features a private pool, outdoor swimming pool, fitness center, hot tub, and kids' pool, ensuring there's something for everyone to enjoy. Additionally, the hotel offers free Wi-Fi, 24-hour front desk service, room service, and a restaurant serving delicious meals and refreshing drinks.
Get ready to unwind in style in rooms featuring air conditioning, balconies with breathtaking views, free toiletries, and private bathrooms. With added perks like live music performances, kids' meals, babysitting services, and business center facilities, HS HOTSSON Smart Acapulco goes above and beyond to ensure a memorable stay for every guest. Explore Acapulco in comfort and luxury at this fantastic hotel!
When it comes to relaxation and fun in the sun, HS HOTSSON Smart Acapulco has you covered with not just one, but four outdoor pools. For those seeking tranquility, Pool 1 offers a beautiful view and a peaceful setting, making it ideal for adults looking to unwind. Families can head over to Pool 2, where kids can splash and play in a safe environment. If you're after a bit of everything, Pools 3 and 4 cater to all ages and provide a perfect spot to cool off with their shallow ends and plunge features. Enjoy a refreshing dip while taking in the stunning surroundings!
Satisfy your taste buds without leaving the comfort of the hotel at Restaurante #1, a family-friendly dining establishment that serves up delicious Mexican cuisine. Whether you're craving traditional flavors or looking to explore new dishes, this on-site restaurant offers a delightful culinary experience. With a cozy ambiance and mouth-watering dishes, you can savor a memorable meal right at HS HOTSSON Smart Acapulco. From breakfast to dinner, enjoy the convenience and delicious flavors before heading out to explore all that Acapulco has to offer.
Convenience meets flexibility at HS HOTSSON Smart Acapulco when it comes to payment options. In addition to accepting cash, the hotel allows guests to pay using Visa, Mastercard, and American Express. Whether you prefer to settle your bill with a card or have some cash on hand for souvenirs or tips, the hotel ensures a hassle-free experience. Enjoy peace of mind knowing that you can pay with your preferred method, making your stay at this top-notch hotel even more convenient.
Closest airports
General Juan N. Álvarez International Airport
10.8miPrivate pool
Beachfront
Kids' pool
Free wifi
Beach
Hot tub
Air conditioning
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Landmark view
Elevator
Room service
Restaurant
View
Babysitting/Child services
Business center
Terrace
Upper floors accessible by elevator
Air purifiers
Free toiletries
Balcony
Private Bathroom
Villa
Refrigerator
x20
+
x13
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Villa Standard
Suite Jacuzzi
x8
+
x5
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Suite With Jacuzzi
Double Room, Accessible
1 Double Bed
x6
+
x3
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Accessible With Views
Suite, 2 Bedroom, Private Pool
Private pool
+
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Suite Two Bedrooms With Private Pool
Oceanfront
x4
+
x3
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Ocean Front
Standard Room
x6
+
x3
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Partial Sea View
Luxury
x10
+
x6
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Room Luxury
Deluxe, Partial Ocean View
+
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Room Deluxe Partial Ocean View
Suite Executive
x8
+
x5
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Suite Executive
Suite, Bay View
1 King Size Bed
+
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Suite Bay View King Bed
Suite
1 King Size Bed
+
More details
Suite Standard
Suite, 2 Bedroom, Sea View
x8
+
x5
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Suite Sea View Two Bedrooms
Junior Suite, Sea View
x5
+
x3
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Junior Suite Sea View
Room - 1 King
x4
+
x3
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One Bed
Queen Room
1 Queen Size Bed
280 sqft
Flat-screen TV
More details
Standard is 280 square feet and includes a queen-size bed 150-154 width plus cable tv.
Show 5 photos
Room - 2 Double, Accessible
2 Double Beds
215 sqft
Balcony
Flat-screen TV
Wheelchair accessible
+
More details
This air-conditioned double room with 2 double beds is especially designed for wheelchair users. The toilet and shower include grab bars.
Villa, 4 Bedroom
x20
+
x13
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Villa Four Bedrooms
Suite, Sea View
x8
+
x5
More details
Suite Sea View
Show 9 photos
Junior Suite
445 sqft
Balcony
Flat-screen TV
+
More details
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with pool views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.
Junior Suite, King, Partial Ocean View
1 King Size Bed
x5
+
x3
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Junior Suite Partial Ocean View King Bed
Show 10 photos
Governor Suite
1 King Size Bed
80 sqft
Hot tub
Private Bathroom
Balcony
Terrace
+
More details
Indulge in luxury in the 872 sqft Governor Suite featuring a spacious terrace with a hot tub, a king-size bed, and breathtaking views from the private balcony.
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Presidential Suite
1 King Size Bed
235 sqft
Private pool
Hot tub
Private Bathroom
Balcony
+
More details
Indulge in luxury in our Presidential Suite, featuring a private pool, hot tub, and balcony. This spacious suite, spanning 431 sqft, is the perfect retreat for two adults.
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Room - 2 Double
2 Double Beds
215 sqft
Landmark view
City view
Private Bathroom
Balcony
x4
+
x3
More details
Enjoy a spacious Double Room with stunning landmark views and private balcony. Accommodates 3 adults and 2 children, featuring air conditioning and free toiletries.
Show 9 photos
Junior Suite, 2 Double
1 Sofa Bed
2 Double Beds
440 sqft
Landmark view
Private Bathroom
Balcony
Flat-screen TV
x5
+
x3
More details
A spacious and luxurious Junior Suite with stunning landmark views, accommodating 3 adults and 2 children, featuring air purifiers, a balcony, and free toiletries.
Show 10 photos
Room With Sea View
1 King Size Bed
1 Sofa Bed
325 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
x4
+
x3
More details
Indulge in luxury with a spacious King Room boasting stunning sea views. Accommodating 2 adults and 2 children, enjoy a comfortable stay with air conditioning, a private balcony, and free toiletries.
Show 8 photos
Junior Suite, King
1 King Size Bed
215 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
x3
More details
Indulge in luxury in our Junior Suite with a king bed, perfect for 2 adults and 2 children. Enjoy the balcony, air conditioning, and free toiletries in this cozy 215 sqft suite.
Show 9 photos
King Room
1 King Size Bed
270 sqft
Landmark view
City view
Private Bathroom
Balcony
+
More details
Indulge in our spacious King Room, featuring a king-size bed and a private balcony with a stunning landmark view. Accommodates 2 adults and 2 children comfortably.
Run Of House
x10
+
x6
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Suite, 2 Bedroom
+
More details
Single Room, Accessible
More details
Single Room
More details
Junior Suite, 2 Double, Partial Ocean View
2 Double Beds
+
More details
8.1
3,569 reviewsFrom
$109Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Michele
8.2
8.2
Breakfast was very good. Lots of great choices
Only a very few employees spoke English It’s beach front but hotel is not allowed to use it I assume u need to pay someone Also wish there was a dedicated children pool and an adults only area Entertainment would be nice at the pool bar if the pool bar was open. Wasn’t when we were there so drink wait time was long
🇺🇸
Tovi
8.2
8.2
I really appreciate the level of service in the dining room; the staff was very pleasant. Next, I also appreciate the extra mile Gabriel (the tourist planner) offered when I left the hotel to take my bag to the taxi at the end of the hotel driveway. The New Year's Eve pirate inspired theme was truly beautiful.
I didn't like that the hotel lacked sufficent hot water for bathing. My showers were luke warm, which wasn't desirable for the duration of my visit. The hotel elevators stop working at one point and I had to climb the stairs to the top floors for two days.
🇲🇽
Berenice
9.1
9.1
No food service in rooms or pool
🇺🇸
Gonzalo
9.1
9.1
The room was great, just what I needed. Wasn't too small, the view from the 16th floor was awesome saw the beach day & night. Location was perfect, we either walked to our destination or we took a taxi. Nothing was too far. I'll stay here again if I'm in Acapulco.
Nothing big, just checking in did take longer than expected, only two employees in the front desk helping 5-6 guests. Would help if they had more help checking in guests. Making the progress faster so we as guests could start enjoying our accommodations. Not a big problem... it's understandable @ times.
🇺🇸
Luca
8.2
8.2
nice hotel in the Costera of Acapulco. staff is very supportive.
need to organize better breakfast and common areas. groups are a pain sometimes.
🇺🇦
Serg_kyiv
9.1
9.1
Rooms after renovation, there are still visible traces of mold in the corners, but in general, the condition of the room is 5-. Ocean View Rooms AMAZING VIEWS through the panoramic walls of the room and two balconies in each room. It is worth living in this hotel even because of this view. The hotel is located on a wide enough beach, where a section of the beach for the hotel's sun loungers is fenced off. There is good infrastructure around the hotel - a lot of restaurants, a market. The hotel has quite good varied breakfasts, only, unfortunately, tasteless fruits.
On Friday nights and on weekends, the hotel is a nightmare - dominated by local tourists. Queue 100 meters at the reception. Breakfast queues. Busy sunbeds. There is a huge crowd of people on the beach. Local musicians gather at dinner, which local tourists applaud - but it is impossible to listen to it, a hellish cacaphony that interferes with rest, sleep, and personal affairs. Don't come to this hotel on the weekend!
🇲🇽
Elenarobert
9.1
9.1
Great location - right on the beach/sea-front. Wonderful pool and nearby facilities. Rooms are clean. Views are great from everywhere in the hotel. Very professional and friendly staff. Amazing buffet 3 times a day - lots of choice for all tastes and the price is reasonable.
The hotel would benefit from a renovation: the design of the rooms looks really old and even locks on the balcony door are already broken.
🇨🇦
Scott
10
10
This place was awesome, the location was great for venturing out for food or sights as its right in the middle of the beach. The sunsets were stunning from all of the views from our room. The hotel is super clean and the staff was excellent. The hotel restaurant was very good as well. The nightly happy hour was a welcome touch to go down and meet other people. The pools were very nice and relaxing and you could always find a nice spot to sit and lay down to enjoy the sun.
🇳🇱
Carlos
8.2
8.2
The location. All restaurants, shops and beaches are in the vicinity. The staff were very friendly. I requested a late checkout and was offered 1 hr extra. Very helpful.
The property is quiet old and hasn’t been improved in years. I used to frequent this hotel when I was a teenager and when it used to be the Holiday Inn (Crown) Acapulco Plaza. The rooms are totally dated. There are 5 elevators and only 3 were functional and, if you need a towel to use at the swimming pool, you have to go back to the reception to pay a deposit of 200 MXN per towel. In my opinion, a guest shouldn’t pay a deposit BUT if that’s the rule, then it should have been offered while checking in.
🇺🇸
Claudia
8.2
8.2
The place was clean, comfortable beds but small, we ate everyday at their restaurant and food was fresh and good, it's pricey but was convenience for us and we felt safe to do it instead of going cheap and taking the risk to get sick. Beautiful view from the room, but be aware if you want to get in the beach water you need a life-guard jacket, there's a lot of swirl underwater.
The bathrooms had a bad smell all the time from the faucets.
Attractions
Acapulco Cruise Port (Terminal Maritima)
0.4miEl Rollo Acapulco
1.8miZocalo
1.8miFort of San Diego (Fuerte de San Diego)
1.9miDiego Rivera Mural (Exekatlkalli)
2.6miLa Roqueta Island (Isla de La Roqueta)
2.6miLa Quebrada Cliff Divers
2.7miCoyuca Lagoon (Laguna de Coyuca)
7.1miAttractions
Acapulco Cruise Port (Terminal Maritima)
0.4miEl Rollo Acapulco
1.8miZocalo
1.8miFort of San Diego (Fuerte de San Diego)
1.9miDiego Rivera Mural (Exekatlkalli)
2.6miLa Roqueta Island (Isla de La Roqueta)
2.6miLa Quebrada Cliff Divers
2.7miCoyuca Lagoon (Laguna de Coyuca)
7.1miAirports
General Juan N. Álvarez International Airport
10.8miRestaurante #1
Cuisines
MexicanAmbiances
Family FriendlyLocation
OutdoorFeatures
Shallow end•With view•With plungeAge restrictions
Adults onlyAvailability
All seasonLocation
OutdoorFeatures
Shallow end•With view•With plungeAge restrictions
Kids onlyAvailability
All seasonLocation
OutdoorFeatures
Shallow end•With view•With plungeAge restrictions
All agesAvailability
All seasonLocation
OutdoorFeatures
Shallow end•With view•With plungeAge restrictions
All agesAvailability
All seasonPrivate pool
Beachfront
Kids' pool
Free wifi
Beach
Hot tub
Air conditioning
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Landmark view
Elevator
Room service
Restaurant
View
Babysitting/Child services
Business center
Terrace
Upper floors accessible by elevator
Air purifiers
Free toiletries
Balcony
Private Bathroom
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Activities
Beach
Happy hour
Live music/Performance
Live sports events (broadcast)
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Beachfront
Private pool
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Hot tub
Kids' pool
Outdoor swimming pool
View
City view
Landmark view
Pool view
View
From
$109Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Private parking is available on site (reservation is not needed) and costs MXN 150 per day.
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
13+ years
Extra bed upon request
$18 per person per day
The price in MXN has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
Is there parking at HS HOTSSON Smart Acapulco?
Yes, the HS HOTSSON Smart Acapulco hotel provides private on-site parking for MX$150 per day without the need for prior reservation.
How much does a stay at HS HOTSSON Smart Acapulco cost?
Accommodation at HS HOTSSON Smart Acapulco starts as low as $109. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
Which room categories can I book at HS HOTSSON Smart Acapulco?
The hotel offers a range of rooms including King Rooms, Double Rooms, Governor Suites, Presidential Suites, and Junior Suites. Smoking is not allowed in any of the rooms. Accommodations vary from 2 adults with 2 children to 3 adults with 2 children, featuring bed sizes like King size, Double bed, and Sofa bed. Room sizes range from 215 sqft to 872 sqft.
What activities does HS HOTSSON Smart Acapulco offer?
Guests can enjoy the hotel's various leisure amenities like the outdoor swimming pools, including one for kids only. They can relax by the poolside, with options like a shallow end and plunge features. For dining experiences, they can visit the family-friendly restaurant on site, Restaurante #1, offering Mexican cuisine. Additionally, guests can indulge in the hot tub/Jacuzzi or take advantage of the fitness center. The hotel also features live music performances, providing entertainment throughout the day. Beach lovers can make the most of the beachfront location and the terrace for beautiful views. Finally, guests can unwind in the air-conditioned non-smoking rooms with private balconies and free toiletries.
Is there a swimming pool at HS HOTSSON Smart Acapulco?
The hotel has four pools available. Pool 1 is for adults only, has a shallow end, and offers a view. Pool 2 is for kids only. Pools 3 and 4 are accessible to all ages and offer features like a plunge area, shallow end, and a view.
Are there restaurants located within HS HOTSSON Smart Acapulco?
Yes, the HS HOTSSON Smart Acapulco hotel has a restaurant on-site. The restaurant is named Restaurante #1 and offers Mexican cuisine in a family-friendly ambiance.
Are both cash and credit cards valid payment options at HS HOTSSON Smart Acapulco?
Yes, both cash and credit cards are valid payment options at HS HOTSSON Smart Acapulco. Cash is accepted, along with credit cards such as Visa, Mastercard, and American Express. This provides guests with various payment choices to settle their bills at the hotel.
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