Beautiful hotel with lots of intricate decorations, greenery and paintings. The rooms were also very well-designed, the bed was very comfortable, and overall everything was very clean. The hotel has ample private parking as well.

Hot water did not work well in my room's shower. In the sink it was fine, but in the shower it did not really turn hot until I had let it run for at least 5 minutes (was told by reception to let the hot water run for a bit as it was a old building, which is fine), but then it lasted maybe another 3 minutes before it went cold again. But the other room's shower was apparently fine, so might be a one-off problem.

This is a beautiful old hotel in the colonial style.The staff were very friendly and helpful.They went out of their way to get us parked in their secure lot and help with wifi.Fresh flowers in the room every day were a nice touch. Easy walk to the central square and artisan district. Clean comfortable quiet and peaceful.

Hard to criticize anything. A tip for drivers.The hotel is on a one way street (dont trust google maps!)their off street parking area which is behind a locked gate is just before you get to reception.Pull over and check in to avoid going all around town again!

Excellent location, 2 blocks to the main square and 3 blocks from the 2nd square which is where you catch the collectivo’s. Restaurant’s are all right there. It couldn’t have been better. At the end of the day the Hotel was a beautiful place the retreat to and catch a few quiet restive moments before going out for the evening. We parked the car in the hotel parking area and walked or caught a collectivo’s to where ever we went, in town sights, the lake, Quiroga, Ihuatzia, Tzintzuntzan. Simply awesome!

The property is lovely and relaxing, with a beautiful courtyard filled with plants. The rooms are quiet and dark at night, making it easy to get a good night’s sleep. Thick blankets, a space heater, and a hot shower were available to keep us warm in this cool, high elevation town. The location is perfect, a few blocks from the main square. Free parking was available onsite. The hotel staff were friendly and welcoming. Loved it!

The interior was beautiful and charming. I believe it is the quietest place I have ever stayed in Mexico as well. The staff were all very warm and helpful. The location is great and the parking lot is secured and immediately next door to the hotel. We enjoyed our stay.

The internet was poor. The beds were firmer than I like but some members of our group liked the firmness.

This hotel is simply beautiful! We were welcomed with fresh coffee, tea and cookies. The halls had a mystic sandalwood scent. The rooms were confortable and beautifully decorated. The best part was the garden in the courtyard, the lush greenery created an oasis where hummingbirds danced all around.

very nice well decorated hotel.. quiet comfortable rooms, good beds and secure parking. and they had coffee and tea available 24 hours.

thye need to improve their wifi system and breakfast onsite would be nice since there are no restaurants on that street.

The hotel is more beautiful than in the pictures, everything is perfect. The rooms are beautiful in the same way, a huge bed, very comfortable, and a big shower as well.

Just to find a tiny fault..it’s not super centrally positioned.

Cute charming hotel. Gives you the charm of the city and is located 2 blocks away from downtown which makes it a great location. Small hotel that gives you enough privacy to truly feel peaceful.

Wi-fi was not great and as tourists from out of the country we rely on internet to stay in touch and communicate. Would like a stronger signal to not have to worry about it.

Charming and very nicely decorated hotel located three blocks from the main square. Location was perfect! Staff was very helpful and the hotel property with its courtyard was great.

WiFi was very slow.