The hotel is right in the city centre, which is great for sightseeing. The place is well kept overall and while the rooms are small and fairly basic, they are clean and have all you need for a short stay. The hotel staff is helpful, friendly, and welcoming. The hotel met our expectations based on previous comments left by guests.

The rooms are not soundproof, which means that it can be noisy. We had a room on the first floor in the back of the hotel, but we could still hear cars passing by on the street (which is quite a busy one!). This also meant we had no natural light coming in as our only window faced the corridor. We were lucky to have quiet neighbours and were able to get good sleep at night.

The staff were super friendly and helpful.In this regard I want to thank Alberto for arranging a taxi for me to get to the bus terminal on the morning that I was leaving-a very kind and helpful staff member.The room was large and very clean.The location was excellent-2 minutes from the Zócalo...Will definitely return...I can recommend Casa Frida very highly

It is not for everyone. I have stayed here numerous times and love it more with every visit. You are literally in the heart of downtown ,and the front room suite, though it can be a bit noisy (That is why earplugs were invented) is roomy and half the price of other options in the area. Very clean and just the nicest people running it.

The only thing I miss is the coffee at the front desk in the morning and no coffee maker in the room. I am an early riser coming from a later time zone and the only options are a couple of Oxxo stores several blocks away, before the small cafes and restaurants open. Even Starbucks, which is just up the block says it opens at 9 AM but wasn't until 10 the few days I stayed in Cuernavaca.

We enjoyed the location so much, being close to the central plaza and all of the transportation we needed. The restaurants were wonderful and the museums we visited and parks were just wonderful.

The TV wasn't something that we needed that much, but there was only one station we could get on our remote and of course, what we could watch had no possibility of english subtitles. No selection at all.

They were very helpful, we arrived in the early hours of the morning after a wedding, check-in was simple and parking was just a few houses down. The bathroom was neat and new and the toiletries were nice.

Some guests checked out before us and we could hear them from our room, it wasn't too bad though.

Location was great. Check in and out was quick and efficient. Price was spot on for the services offered and type of room. Helpful with the parking given the location of the hotel.

Bathroom design hid how clean the room was. The design probably also didn't help the crew see areas of opportunity. We found quite a lot of hair strands that you could not see until you were really close to them, from afar they blended with the wall decor.

Nice,vintage but modern room with balcony

Everything

Nothing

Spacious room and very fast internet, the rooftop was small but nice..wish the outdoor furniture had cushions. The location was near main restaurants and museums. The staff allowed us to leave our food in the main fridge and use the microwave in the common area, which was nice. Overall good for a short stay

Would be nice to have a small desk in the room, some of the staff could be friendlier

Close proximity to the historic centre. The sun terrace was lovely and just outside our room. Our bedroom was cleaned every day, our towels changed every day and our bed linen was changed after only 2 days.

The window looked out onto the sun terrace. No bedside lights. Only one plug socket at the end of the bed. Bathroom was quite basic. No hot water on one morning.