Everything about this space was beautiful. The overall ambiance was calming and welcoming. Our king size bedroom was beautifully yet simply decorated and so meticulously clean. I appreciated the tiled floors and convenient bedside lighting. The staff were very helpful and friendly, patiently allowing me to use the little Spanish I know while helping with perfect English when I struggled. They offered helpful and knowledgeable recommendations as well. Santa Josefita has a fantastic location in the amazing town of Cholula, thirty minutes outside the bigger, busier city of Puebla.

Nothing

Santa Josefita is a comfortable, friendly, clean oasis tucked into a neighborhood street. the building and decorations are unique and local, the inner courtyards are cool and peaceful. the bed was comfortable, bathroom was clean (the ceiling was a bit short for my 6'2" partner :) ). breakfast was simple but good scrambled eggs, toast, yogurt/cereal. staff was friendly and helpful, 24hrs, which was great for arriving at odd hours. walking distance to downtown shops and local sites. would definitely stay again.

not the hotel's fault, but we were there during a holiday weekend, so the neighborhood celebrations went on well into the night. the walls are thick but during the summer need to keep the windows open for airflow, so could be noisy at night. again, not the hotel's fault, the whole town was celebrating:)

The staff was extremely cordial and helpful. When we decided to just make sandwiches for dinner, they provided plates and silverware. We left an article behind and they helped us to recover it by sending it on to us in Mexico City. Of course, one should not expect luxury, but in its category this B and B offers everything you need—comfortable bed, good water pressure and abundant hot water, convenient location, and a “continental” breakfast that also includes eggs prepared to order. Also, convenient parking right across the street for a small additional charge (about US $6).

Nothing really.

Loved this hotel! The design is spectacular. Everything is clean and well-maintained. The staff are friendly. We had a large king room with a comfortable bed. The toilet area was small, but the shower was huge (hot with great pressure). Loved that there are screens on the windows so you can leave them open without bugs. Our room had a fan and daily water. Breakfast was included, and they made eggs and quesadillas fresh and had toast, cereal, fruit, and yogurt available. The location was close to all the sites. Lots of common areas to relax in.

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THe B and B is very charming and very clean. Staff was helpful. They are pet friendly.

Our room was next to a common area with chairs and a table and the other guests pass through it on their way to their rooms so it was noisy. I think a sign which reads” Quiet please-guest rooms” and moving the common chairs and table out further in the hallway would be helpful. A few more plugs for electrical connections would be helpful and a curtain over the bathroom window to block the light at night from the common area would also be good.

Location - Location was central, very easy to walk into the centre of town. Felt very safe. B&B - the B&B was beautifully decorated, nice music during the day. Be aware there is no elevator but if you do struggle with your bags there are ground floor rooms available. There is secure parking available directly opposite the hotel, hotel staff are happy to open this. Room - the room was beautiful we had a large suite with a balcony, there is an extra fan in the room if you are hot, there are extra blankets if you are cold. Towels and shampoo/soap are provided. There is a wardrobe and hairdryer provided. There is a safety deposit box. Breakfast - breakfast was included in our stay, it was continental style including bread, yogurt, cereal, tea and coffee, they even had British Tea! Which we were delighted to have in Mexico. We were offered fresh fruit and eggs in any style, we had Mexican eggs they were delicious. Staff - the hotel staff were very friendly and helpful, most of them spoke English too. We only stayed one night but wish we had longer there and would definitely return.

No fridge

Santa Josefita is a lovely place in perfect location in Cholula. I love the paintings and murals which are everywhere! The place is located in short walking distance to the square and has plenty of small restaurants and shops around. I had to leave before the regular breakfast time, but they made the effort to have the breakfast prepared 1h earlier (just) for me - really going the extra mile!

The Wifi is generally super fast - just in the top level rooms the reception is a bit weak. Otherwise there is really nothing to dislike in this place

The hotel had whimsical touches that made it feel special. Breakfast was just right, the orange juice fresh and the coffee strong. The bedding was very nice, like a more expensive hotel. You do have to pay a little extra for parking. The staff was outstanding, friendly and accommodating. We would definitely come back.

It would have been nice to have a heater for the room. Outdoors was in the 30’s (F), the room was chilly. But to be fair we didn’t call down to the front desk. We just snuggled in bed with the fluffy blankets that were provided.

Santa Josefita was a great place! Close to the Zocolo, close to everything. Only a 20 minute ride from the airport. Clean, safe, and comfortable. They have a 24/hr person at the front desk that monitors the property and also will open the front door in case you arrive after hours. We will always go back to Santa Josefita.

It is very beautiful and they seem to have thought of everything a traveler would need. location is perfect. It was quiet (aside from fireworks, of course, beyond their control), and we felt very safe - room was so private that we could leave the door open a bit for fresh air.

Everything was wonderful, but if I had to find anything that I would have changed, the only thing would be to have an English speaking staff person at the desk. We had a bit of difficulty during check in - but, I realize this is Mexico and really we should have better Spanish. We met the owner later and she was lovely and multi-lingual.